Roles Mandate

Reporting directly to the Sr. Director, Lead Affiliated Independents, you will provide operational support to our retailer/customers, and drive to grow our business through new customer opportunities. You will be supporting Eastern Ontario.

The Affiliated Independent Team helps food businesses succeed in communities and neighborhoods across Canada. We do this by striving to be Easy Business Partners as we grow and strengthen our brand, evolve processes, provide insights, as well as new merchandising and marketing initiatives, and leverage the strength of Loblaw to be Canada's #1 wholesaler to independent retailers.

Key Responsibilities

In this exciting role, you will:

• Be accountable for achieving sales and P&L targets.
• Monitor the competitive environment in your market and propose unique responses.
• Be constantly on the lookout for great stores to join our portfolio.
• Influence, coach and motivate retailers to provide an exceptional shopping experience for customers.
• Be committed to maintaining merchandising and operational guidelines.
• Provide input to the Senior Director and other business partners to help shape business unit strategy.
• Build sustainable, long-term relationships with the independent retailers in your respective territory.
• Promote our Brand and Banner to grow our business.
• Perform regular customer visits.
• Analyze sales data and financial data including P&L statements to monitor the financial success of the independent retailers and highlight potential growth areas.
• Communicate operational ideas and best working practices, visual merchandising and process improvement suggestions.
• Communicate regularly with store owners and their teams to resolve issues or concerns promptly, coordinating between customers and Store Support and provide recommendations as required.

Requirements

We're looking for talented, passionate Leaders with:

• Exceptional customer service skills and a talent for building customer loyalty.
• Strong financial acumen to deliver outstanding business results.
• A commitment to delivering consistent results every day.
• Requires an ability to apply concepts and theories to improve results.
• Requires interpersonal skills to resolve situations where there may be some level of conflict, stress or uncertainty.
• Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
• Communicates with clarity, both written and in verbal situations either one to one or group situations.
• Computer skills to produce and interpret reports, documents and presentations.
• Professional manner, tact, and diplomacy.
• Greater than five years grocery retail or equivalent. Wholesale experience an asset.
• This role requires frequent and effective communication with a diverse range of stakeholders across Eastern Ontario region, including customers, store staff, and regional teams, in English and French. Proficiency in both English and French is an asset to ensure seamless operations and superior customer service.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l'embauche :

$100,000.00 - $115,000.00 / 100.000,00$ - 115.000,00$ (per year / par an)

A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L'expérience et les connaissances d'un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu'un candidat reçoit pour ce poste. Cette offre d'emploi concerne un poste vacant existant. L'entreprise utilise l'intelligence artificielle dans le but de filtrer, d'évaluer et/ou de sélectionner les candidats à ce poste.

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