Scotiabank

Business Systems Analyst - Transfer Agency Operations

Scotiabank • $80K — $95K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years as a Business Systems Analyst or similar role in asset management or investment operations.
  • Hands-on experience with transfer agency processes and platforms.
  • Solid understanding of the asset management manufacturing lifecycle.
  • Experience with mutual funds, ETFs, and alternative investment products.
  • Familiarity with Fundserv standards and messaging.
  • Proficiency in cloud data platforms and reporting tools like Power BI or Tableau.
  • Certification in CBAP, Agile/Scrum, or related fields.

Responsibilities

  • Analyze product and fund lifecycle processes including launches and terminations.
  • Manage fund operations dependencies such as NAV calculation and pricing.
  • Oversee distribution channels and dealer-service models.
  • Ensure accuracy of product data feeding regulatory documents and reporting.
  • Facilitate investor and account servicing processes.
  • Trace transaction lifecycles from order capture to settlement.
  • Handle payments and settlement processes, including cash movements.

Benefits

  • Commitment to Diversity, Equity, Inclusion & Allyship.
  • Accessibility and Workplace Accommodations for all employees.
  • Opportunities for upskilling and tuition assistance.
  • Competitive rewards program with flexible vacation and benefits starting on day one.
  • Dynamic work environment with collaborative spaces and amenities.
  • Community engagement programs including hackathons.
Full Job Description
Requisition ID: 275283

We are looking for a Business Systems Analyst who is equally comfortable in a room with transfer agency operations leaders and in a working session with engineers and data architects. You will own the analysis that connects how our investment products are manufactured, sold, and serviced to the systems, integrations, and data that make it all run.

This is a hands-on, technically strong role. Beyond documenting requirements, you will query the data yourself, read and shape interface specifications, trace a transaction from order capture through to settlement and the unitholder register, and challenge solutions that will not hold up operationally. You will be a trusted partner to the business and a credible voice with technology.

Is this role right for you? In this role you will:

  • Product and fund lifecycle new fund and series launches, fund mergers, terminations, series changes, and fund-code and reference-data set-up.
  • Fund operations dependencies NAV calculation and pricing, dealing cut-offs, distributions, fund accounting, custody, and the flow of data between the manager, fund accountant, custodian, and transfer agent.
  • Distribution direct, advisor, dealer, institutional, and intermediary channels, including nominee and omnibus arrangements and dealer-service models.
  • Product data fund, series, fee, eligibility, and pricing data that feeds regulatory documents, dealer platforms, websites, and reporting.
  • Investor and account servicing onboarding, account opening and maintenance, account hierarchies, authorized parties, investor records, and correspondence.
  • Transaction lifecycle purchases, redemptions, switches, transfers, pre-authorized contributions, systematic withdrawals, distribution reinvestment, reversals, and fee-related transactions, from order capture and validation through pricing, settlement, and confirmation.
  • Unitholder register holdings, transaction history, book value and cost information, statements, confirmations, and tax reporting.
  • Payments and settlement dealer settlement, bank and payment interfaces, cash movements, and exception handling.
  • Dealer compensation trailing commissions, service fees, rebates, and related data flows.
  • Reconciliation and controls reconciliations across the transfer agent, fund accountant, custodian, bank, and dealers; exception queues; approvals; audit trails; and segregation of duties.
  • Regulatory and compliance processes KYC, AML, sanctions screening, FATCA and CRS tax-residency reporting, privacy, and complaint handling.
  • Fundserv order, settlement, and account messaging, and dealer/manufacturer interactions experience.
  • Registered plans, including RRSP, RRIF, TFSA, RESP, FHSA, and locked-in plans, and their contribution, withdrawal, and tax-reporting rules.
  • Canadian tax reporting such as T3, T5008, NR4, and Québec RL slips.
  • Regulatory frameworks relevant to fund manufacturers and dealers, including NI 81-102, NI 31-103, Client Focused Reforms, CIRO requirements, and FINTRAC obligations.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 5+ years of experience as a Business Systems Analyst, Technical Business Analyst, or similar role in asset management, fund administration, wealth management, or investment operations.
  • Demonstrated hands-on experience with transfer agency processes and at least one transfer agency or investor-recordkeeping platform.
  • Solid understanding of the asset management manufacturing lifecycle and the interaction between transfer agency, fund accounting, custody, and distribution.
  • Working experience with mutual funds, ETFs, pooled funds, segregated funds, or alternative investment products.
  • Hands-on experience with transfer agency platforms such as SS&C IFDS (iFAST), Univeris, SS&C TA2000, FIS, or comparable investor-recordkeeping systems.
  • Working knowledge of the Fundserv standards and messaging, gained at a dealer or fund manufacturer.
  • Experience leading or supporting a large-scale transfer agency conversion, platform migration, or fund-lineup rationalization.
  • Exposure to connected TA ecosystem applications such as AML and sanctions screening, bank and payment systems, print and document-generation vendors, CRM, dealer-compensation, and workflow/case-management tools.
  • Experience with cloud data platforms (for example, Azure, Databricks, Google Cloud, BigQuery, or Snowflake) and reporting tools such as Power BI or Tableau.
  • Python or scripting skills for data analysis and automation; familiarity with API tools such as Postman or Swagger/OpenAPI.
  • Familiarity with ITIL-aligned incident, problem, and change management.
  • Exposure to AI, automation, or LLM-enabled workflow tools applied to operations or analysis.
  • Proficiency with Jira, Confluence, Azure DevOps, Visio, Miro, or equivalent tools.
  • CBAP, CCBA, PMI-PBA, Agile/Scrum, or Lean Six Sigma certification; Canadian Securities Course (CSC) or Investment Funds in Canada (IFC).


What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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