Full Job Description
The Business Systems Analyst supports technology implementations, business systems, reporting, process improvement, and day-to-day application support. This role collaborates across departments to improve business processes, maintain data integrity, support users, and maximize business system effectiveness. If youre seeking to do meaningful work in a hands-on role, we would like to hear from you!
BENEFITS
3 PTO and holiday pay
3 Medical and life insurance plans
3 401(K)
POSITION RESPONSIBILITIES
3 Collaborate with the Business Systems Director to support data and reporting needs across the organization, including ad-hoc reporting, report libraries, SQL queries, and business intelligence platforms.
3 Independently learn, evaluate, and adopt new technologies, software platforms, AI tools, and business applications to continuously improve business processes and organizational effectiveness.
3 Support technology implementations from planning through go-live, testing, user adoption, documentation, and continuous improvement.
3 Serve as a day-to-day support resource for IntelliDealer DMS and related enterprise applications, including configuration, troubleshooting, optimization, and end-user support.
3 Collaborate on training and change management as new systems and features are introduced.
3 Track project status, action items, testing, and implementation milestones.
3 Maintain system settings, user accounts, permissions, and security roles.
3 Coordinate with software vendors regarding support tickets, upgrades, enhancements, and technical issues.
3 Manage user access throughout the employee lifecycle while maintaining appropriate security.
3 Document business processes, workflows, configurations, and system procedures.
3 Partner with business leaders to analyze requirements and recommend process improvements.
3 Provide timely and effective technical support across all locations.
3 Promote data integrity, reporting accuracy, and continuous improvement.
SKILLS / ABILITIES
3 Strong analytical and problem-solving skills.
3 Self-directed learner with a demonstrated ability to rapidly master new technologies, enterprise applications, AI tools, and evolving business processes while translating technical capabilities into practical business solutions.
3 Ability to document processes, configurations, workflows, and business requirements.
3 Strong communication and collaboration skills.
3 Excellent organization and project coordination abilities.
3 Ability to quickly learn enterprise business systems and recommend improvements.
POSITION REQUIREMENTS
3 5+ years in Business Systems Analysis, Systems Analysis, ERP administration, or related roles.
3 Proven ability to independently acquire proficiency in new technologies, enterprise applications, AI tools, and business processes as organizational needs evolve.
3 Experience working within ERP, DMS, or business intelligence platforms, familiarity with IntelliDealer preferred.
3 Advanced SQL experience with reporting and database analysis.
3 Experience with BI or reporting platforms preferred.
3 Working knowledge of AI tools or automation platforms preferred.
3 Process improvement or process documentation background preferred.
3 Experience with data visualization tools preferred.
Non-safety-sensitive
