The Business Systems Analyst supports technology implementations, business systems, reporting, process improvement, and day-to-day application support. This role collaborates across departments to improve business processes, maintain data integrity, support users, and maximize business system effectiveness. If youre seeking to do meaningful work in a hands-on role, we would like to hear from you! BENEFITS 3 PTO and holiday pay 3 Medical and life insurance plans 3 401(K) POSITION RESPONSIBILITIES 3 Collaborate with the Business Systems Director to support data and reporting needs across the organization, including ad-hoc reporting, report libraries, SQL queries, and business intelligence platforms. 3 Independently learn, evaluate, and adopt new technologies, software platforms, AI tools, and business applications to continuously improve business processes and organizational effectiveness. 3 Support technology implementations from planning through go-live, testing, user adoption, documentation, and continuous improvement. 3 Serve as a day-to-day support resource for IntelliDealer DMS and related enterprise applications, including configuration, troubleshooting, optimization, and end-user support. 3 Collaborate on training and change management as new systems and features are introduced. 3 Track project status, action items, testing, and implementation milestones. 3 Maintain system settings, user accounts, permissions, and security roles. 3 Coordinate with software vendors regarding support tickets, upgrades, enhancements, and technical issues. 3 Manage user access throughout the employee lifecycle while maintaining appropriate security. 3 Document business processes, workflows, configurations, and system procedures. 3 Partner with business leaders to analyze requirements and recommend process improvements. 3 Provide timely and effective technical support across all locations. 3 Promote data integrity, reporting accuracy, and continuous improvement. SKILLS / ABILITIES 3 Strong analytical and problem-solving skills. 3 Self-directed learner with a demonstrated ability to rapidly master new technologies, enterprise applications, AI tools, and evolving business processes while translating technical capabilities into practical business solutions. 3 Ability to document processes, configurations, workflows, and business requirements. 3 Strong communication and collaboration skills. 3 Excellent organization and project coordination abilities. 3 Ability to quickly learn enterprise business systems and recommend improvements. POSITION REQUIREMENTS 3 5+ years in Business Systems Analysis, Systems Analysis, ERP administration, or related roles. 3 Proven ability to independently acquire proficiency in new technologies, enterprise applications, AI tools, and business processes as organizational needs evolve. 3 Experience working within ERP, DMS, or business intelligence platforms, familiarity with IntelliDealer preferred. 3 Advanced SQL experience with reporting and database analysis. 3 Experience with BI or reporting platforms preferred. 3 Working knowledge of AI tools or automation platforms preferred. 3 Process improvement or process documentation background preferred. 3 Experience with data visualization tools preferred. Non-safety-sensitive