The application window is expected to close on: 11/27/2026
The preferred location for this position is San Jose,California operating under a hybrid work model, though we are open to flexible, US-based hybrid arrangements for the right candidate.
Your ImpactAs a Business Operations Manager, you will blend analytical, technical, and operational expertise to drive meaningful change. Each week will bring a new set of projects and challenges. You will identify, triage, and drive strategic thinking on key questions, issues, and roadblocks facing the organization. By conducting quantitative research and complex data retrieval, you will deliver compelling recommendations to our engineering and leadership teams. You will collaborate on critical operational excellence projects, turning strategic recommendations into reality while developing and tracking critical operating metrics.
Minimum Qualifications- Bachelor's degree in Business Administration, Operations, Industrial Engineering, Computer Science, or a related discipline (or equivalent practical experience), plus 10+ years of professional experience in business operations, technical program management, or management consulting (or Master's degree with 6+ years of relevant experience).
- Demonstrated hands-on experience developing and implementing quantitative operational models, capacity frameworks, or forecasting methodologies using complex datasets.
- Proven experience designing, deploying, and managing operational workflows, processes, or governance frameworks in partnership with engineering leadership and technical stakeholders.
- Practical experience establishing and tracking operational KPIs, performance metrics, and executive reporting packages across large-scale technical or supply chain organizations.
- Demonstrated experience managing complex, cross-functional operational programs across multiple technical departments, vendors, or business units.
Preferred Qualifications- Familiarity with Cisco Product Development Methodology (CPDM) or similar product lifecycle frameworks.
- Experience driving process optimization and operational excellence initiatives within a large-scale supply chain or engineering environment.
- Strong project management skills with a track record of developing and tracking critical operating metrics for executive leadership.
- Ability to balance immediate daily operational needs with long-term strategic capability building.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $148,500.00 to $193,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$148,500.00 - $234,600.00
Non-Metro New York state & Washington state:
$135,400.00 - $215,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
