Agency:BBDO
Job Function:Account Management and Growth
Job Subfunction: Account Management
Job Description:We are seeking an experienced Business Manager to serve as a strategic business partner across integrated advertising accounts. This role is responsible for managing client relationships, working with cross-functional teams, and ensuring the successful development and execution of breakthrough creative campaigns that drive business results.
The ideal candidate is a proactive relationship builder, strategic thinker, and strong and meticulous communicator who understands how to navigate complex client organizations while championing great creative work.
ResponsibilitiesClient Leadership - Serves as a day-to-day client contact, building trusted relationships and providing thoughtful strategic counsel.
- Develop a deep understanding of clients' business objectives, marketplace challenges, competitive landscape, and consumer audiences.
- Lead client meetings, status calls, presentations, and project discussions.
- Anticipate client needs and proactively identify opportunities to grow the business and enhance agency partnerships.
- Manage client expectations while ensuring a high level of service and responsiveness.
- Guide projects through the agency while maintaining alignment with client goals and timelines.
Account & Project Management - Support integrated marketing initiatives from briefing through launch across TV, video, digital, social, experiential, CRM, and emerging channels.
- Partner closely with Creative, Strategy, Production, and Project Management teams to ensure seamless execution.
- Identify and mitigate risks to ensure projects remain on schedule and within budget.
- Ensure all work meets agency quality standards and client expectations.
Strategic Partnership - Collaborate with Strategy and Creative teams to develop solutions that address client business challenges.
- Help translate client goals into actionable marketing and communications initiatives.
- Participate in the development of annual planning, campaign strategies, and business recommendations.
- Contribute to the evaluation of campaign performance and identify opportunities for optimization and future growth.
- Champion ideas and work that drive measurable business impact.
Business Growth - Support agency new business efforts, including research, pitch development, and presentation preparation.
- Assist in account forecasting, staffing plans, scope development, and financial management.
- Partner with agency leadership to support client retention and long-term business success.
Qualifications - Bachelor's degree in Advertising, Marketing, Communications, Business, or a related field.
- 5-7+ years of experience in account management within an advertising, creative, or integrated marketing agency.
- Experience managing integrated campaigns across TV, digital, social, content, experiential, and emerging channels.
- Strong understanding of brand strategy, creative development, and the advertising process.
- Proven ability to manage multiple projects and priorities simultaneously.
- Exceptional communication, presentation, and interpersonal skills.
- Strong organizational skills and attention to detail.
- Experience managing client budgets, scopes of work, and project timelines.
- Ability to build strong client relationships and navigate complex stakeholder environments.
To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.
