Bachelor's degree in Finance, Accounting, Business, or Computer Science preferred; equivalent experience accepted
Minimum 10 years in financial services or related field
Advanced expertise in operational processes, risks, and controls
Knowledge of risk management frameworks and corporate governance
Expertise in analyzing risk concentration areas and profiles
Strong formal business writing skills for procedures and reports
Ability to interact and influence across all organizational levels
Advanced analytical and problem-solving skills
Proficient in MS Office for reporting and data analytics
Prior management experience
Responsibilities
Ensure business units identify and manage risks within their processes
Design and implement tailored preventative and detective controls
Maintain evidence of control execution and drive remediation plans
Facilitate the Risk & Control Self-Assessment (RCSA) process
Challenge control effectiveness ratings and ensure accurate risk scoring
Keep risk and control inventories current and reflective of actual processes
Develop Key Risk Indicators (KRIs) and Key Control Indicators (KCIs) for monitoring
Provide risk and control reporting to senior management and governance committees
Monitor adherence to policies, standards, and tolerance thresholds
Assess operational risks for new products and ensure controls are embedded before launch
Validate updates to processes, procedures, and Business Continuity plans
Prepare for regulatory and audit reviews with evidence of control effectiveness
Act as the point of contact for second line of defense inquiries
Track issue management program and report Quality of Risk Management (QRM)
Monitor complaints and risk events for business impacts
Manage business continuity program for operational resilience
Benefits
Comprehensive health insurance options
Retirement savings plan with company match
Generous paid time off and holidays
Professional development opportunities
Flexible work arrangements
Employee assistance programs
Wellness initiatives and resources
Full Job Description
Brief Overview of Position
The Business Control function is the Bank's 1LOD (first line of defense) and is responsible for facilitating identification, assessment, monitoring, mitigation and reporting of operational risk for the entirety of the firm. This function works directly with all business units and functions to develop a strong risk management environment. The Business Control Director ensures business unit's and function's adherence to established risk management policies, standards, procedures and facilitates remediation of deficiencies, if any. This role leads a team of risk management professionals.
Responsibilities
This job works collaboratively to support effective risk management activities of Texas Capital across a broad range of frameworks. Key responsibilities include:
Ensure the business/function identifies, owns and manages risks within its processes and products.
Design and implement preventative and detective controls tailored to business'/functions' activities
Maintain evidence of effective control execution; Identify gaps and drive remediation plans
Facilitate and coordinate the Risk & Control Self-Assessment (RCSA ) process for the business/function
Challenge control effectiveness ratings and ensure risks are appropriately scored
Keep risk and control inventories current, complete, accurate and reflective of actual processes
Facilitate development of KRIs and KCIs for ongoing monitoring
Provide risk and control reporting to senior management and governance committees, including Quarterly Business Reviews (QBR)
Monitor adherence to policies/standards/procedures, limits, and tolerance thresholds
Assess operational risks and controls for new products, processes, or system changes; Ensure operational risks are documented and controls are embedded before go-live
Validate processes, procedures and Business Continuity plans are properly updated as appropriate
Proactively prepare for/support regulatory, compliance and audit reviews with evidence of control effectiveness
Act as the "front door" for 2LOD inquiries ensuring consistent responses
Track and oversee issue management program for the business, reporting Quality of Risk Management (QRM) to measure effectiveness
Thematically monitor complaints and risk events for business impacts
Manage business continuity program to ensure operational resilience
Qualifications
Bachelor's degree (preferred in Finance, Accounting, Business or Computer Science); or equivalent combination of education, training, experience
Minimum 10 years of work experience in financial services or a related field
Advanced subject matter expertise in operational processes/risks/controls relating to firm's lines of business.
Specific knowledge of risk management frameworks and corporate governance
Expert ability to analyze risk concentration areas, risk profiles, and risk data to comprehensively assess risk
Expert formal business writing skills to create procedures, manuals, and management reports
Expert ability to interact, negotiate and influence at all levels throughout the organization
Advanced attention to detail in a deadline-focused environment
Advanced analytical, critical thinking and problem-solving skills
Ability to identify potential risks and raise to appropriate levels
Ability to maintain confidentiality and instill trust within the organization
Advanced knowledge of financial rules and regulations
Ability to self-direct and manage competing priorities on concurrent large, complex projects, initiatives and deliverables
Strong technical proficiency in the use of MS Office products for reporting, data analytics, and presentations
Prior management experience
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.
About Texas Capital Bank
Texas Capital Bank is a commercial bank that provides a range of financial services to businesses and individuals. The bank was founded in 1998 and is headquartered in Dallas, Texas. Texas Capital Bank has over 1,500 employees and operates branches in several states, including Texas, California, and New York. The bank offers a variety of services, including commercial lending, treasury management, and wealth management.
