Position Overview

As a Technology & Cyber Resilience Risk Senior Manager within PNC's Technololgy Risk organization, you will be based in either: Pittsburgh PA, Dallas TX, Phoenix AZ, Strongsville OH or Birmingham AL.

Position Summary:

The Senior Manager, Enterprise Cyber Recovery Program is responsible for leading the enterprise Cyber Recovery Program strategy, governance, testing, and continuous improvement efforts. This role drives recovery readiness across applications, infrastructure platforms, cloud environments, and critical data assets while ensuring alignment to enterprise resiliency objectives and regulatory expectations.

This position serves as a senior subject matter expert for cyber recovery, disaster recovery, sustained recovery operations, and technology resiliency.

Required Experience:
• 10+ years of experience leading Disaster Recovery, Sustained Recovery, Cyber Recovery, Technology Resiliency, or Infrastructure Recovery programs.
• Proven experience managing enterprise-scale recovery testing programs.
• Deep understanding of application recovery, critical data asset recovery, backup recovery, replication technologies, and recovery engineering.
• Experience leading complex cross-functional programs involving infrastructure, cloud, security, and application teams.

Key Responsibilities:
• Establish and oversee enterprise cyber recovery strategy and roadmap.
• Lead governance, standards, policies, and testing frameworks for recovery programs.
• Direct large-scale cyber recovery exercises and validation activities.
• Ensure recoverability of applications, infrastructure, data assets, and cloud platforms.
• Define enterprise recovery requirements and recovery performance objectives.
• Oversee recovery plan development and testing across critical business services.
• Provide leadership and guidance on infrastructure recovery including:
oServer recovery
oVirtualization recovery
oStorage recovery
oDatabase recovery
oNetwork recovery
oCloud recovery
oIdentity and access recovery
• Drive automation and orchestration of recovery workflows.
• Present program status and recovery readiness metrics to executive leadership.
• Partner with Risk, Cyber Security, Engineering, Architecture, and Business Resiliency teams.
• Support regulatory examinations, audits, and resilience assessments.

Preferred Qualifications:
• Deep expertise in cloud recovery testing (Azure, AWS, GCP).
• Knowledge of recovery orchestration platforms, automation tooling, and recovery runbook execution.
• Experience with cyber recovery vault technologies and immutable backup solutions.
• Strong understanding of financial services regulatory expectations related to resilience and recovery.
• Certifications such as CISSP, CISA, CBCP, MBCI, AWS Solutions Architect, or equivalent.

Job Description

• Governs the business continuity function and lifecycle for a large business segment to ensure the organization proactively plans and effectively responds to potential crises. Plans and oversees the execution of the organizations crisis response.
• Leads planning and testing strategy for a large business segment. Oversees the execution of business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Acts as a subject matter expert on business continuity issues.
• Provides insight to the vision and direction for business continuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures vision and direction are in alignment with Enterprise-Wide strategy.
• Guides the organizations' business units through the development of their crisis management plans, ensuring they have complied with organization-wide strategies.
• Creates an environment of consistent and effective crisis management that protects the business, builds relationships and develops awareness and accountability for crisis management. Supervises the development and delivery of training on business continuity.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Amazon Web Services (AWS), Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Microsoft Azure, Process Design, Regulatory Compliance

Competencies
Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge

Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.