Minimum 1 year of automotive sales experience, with preference for Honda/Acura
Excellent customer service experience
Familiarity with automotive retail systems (CDK & Eleads preferred)
Strong verbal/written communication and organizational skills
Outgoing personality with exceptional customer relations skills
Professional personal appearance
Responsibilities
Explain buying or leasing details to customers using current product information
Follow up with current and previous customers via phone and events
Achieve high customer satisfaction ratings by being responsive and resolving issues
Enhance knowledge of Acura products through education and networking
Manage all sales transactions and necessary documentation
Utilize sales prospecting systems to boost retail business
Keep clients updated on delivery changes
Benefits
Industry leading pay plan
Comprehensive medical, dental, and vision coverage for employees and families
Company paid life insurance with optional additional coverage
Voluntary short and long-term disability options
Additional voluntary benefits like Aflac and LegalShield
Paid time off and holidays
401K plan
Employee Assistance Program
Full Job Description
Responsibilities for this position include, but are not limited to:
Thoroughly explaining aspects of buying or leasing to all customers utilizing up-to-date product and pricing information.
Responsible for following up and retention of current and previous customers through direct phone calls and sponsored customer events
Achieve high ratings for customer satisfaction per Acura internal customer surveys and per external measurements (industry surveys) by being highly responsive to customer needs and speedily resolving any customer problems and/or complaints
Upgrade knowledge of Acura products and services and maintain professional and technical expertise by attending trade shows and/or educational programs, establishing personal networks, reviewing industry publications, and participating in professional societies
Ensure correct handling of all sales transactions by tracking and submitting all necessary documentation.
Ensure regular use of sales prospecting and follow-up systems to increase retail facility business via CDK, Eleads, Automotive Mastermind, etc.
Keep clients informed of any changes prior to delivery.
PAY RANGE: $75,000 - $150,000 ANNUALLY (Pay Range Consists of Salary + Commission)
Requirements
Current and valid Driver's License.
Minimum of 1 year of automotive sales experience required. Previous Honda/Acura sales experience preferred.
Excellent customer service experience.
Working knowledge or trainable in automotive retail center computer systems (CDK & Eleads strongly preferred).
Excellent verbal/written communication and organization skills.
Outgoing and patient personality with outstanding customer relations ability.
Professional personal appearance.
Benefits
Industry leading payplan!
Great benefits package including medical, dental and vision coverage for employee & family!
Company paid life insurance and optional additional coverage.
Voluntary short term and long term disability available.
Additional voluntary benefits including Aflac and LegalShield!
