Strong customer service, organizational, and negotiation skills
Self-motivated and goal-oriented
Proven experience in customer service or retail sales
Willingness to undergo a background check
Must be 18 years or older to comply with driving policy
Responsibilities
Assist customers entering the dealership and guide them in selecting the right vehicle
Provide timely follow-up and maintain strong customer relationships
Explain product performance and optional equipment to prospects
Deliver vehicles to customers, ensuring they understand features and paperwork
Stay informed about incoming inventory and its benefits to customers
Introduce customers to service department personnel to highlight service quality
Benefits
Potential for incentive-based pay driving income
Family-owned and operated with 90+ years in business
Medical, dental, and vision insurance
401k plan
Paid vacation and sick time
Paid training opportunities
Discounts on products, services, and vehicles
Fantastic growth opportunities
Full Job Description
The Ed Napleton Automotive Group is looking for an Experienced Sales Consultant. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Genesis of Carmel, the Sales Consultant is an exciting, fast-paced opportunity with incredible growth potential. Our sales consultants are the face of the dealership and help to ensure the positive customer experience we are known for.
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
Potential pay range of $50,000-$150,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
Family Owned and Operated - 90+ years in business!
Medical, Dental, Vision Insurance, 401k
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Fantastic Growth Opportunities
Job Responsibilities:
Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
Provide timely follow up and maintain strong relationships with customers
Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Job Requirements:
2+ years of Sales or Customer Service Experience
Minimum high school diploma or GED equivalent required
Excellent customer service, organizational and negotiation skills
Self-motivated, goal orientated and enthusiastic presence in a team environment
Prior proven customer-service or retail sales experience
Willingness to undergo a background check in accordance with local law/regulations
18+ years of age or older to comply with the company driving policy
