Work Location:This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members
Who You Are:An Associate Director in Solutions Management is responsible for all aspects of client account management; including the management of implemented client savings programs and identifying new and creative ways for PRP clients to save additional dollars. Collaboration across departments and with PRP leadership is a critical element of this position. Building relationships with clients' C-level leadership and key stakeholders is a necessity for success in this position. Objection handling and the ability to resolve complex situations is required. This is a leadership position so management, training and development of team members is a key responsibility in this role.
What You Will Do:- Alongside Director, manage and own book of business in meeting or exceeding client objectives
- Partnering with clients at the C-level in meeting service levels in compliance with service agreement
- Leveraging data analysis skills and expertise to optimize client operations and reduce G&A expenses, expanding scope into new expense areas.
- Identifying, analyzing, and interpret trends or patterns in complex data sets, identifying patterns and relationships across client spend in consulting clients on best spend practices
- Proactively anticipating client issues, consulting and recommending solutions for client success; identifying, tracking, managing, and resolving client issues throughout engagement
- Work cross-functionally with internal teams to ensure ongoing savings analysis calculations amid implementation and vendor negotiations.
- Managing 2-4 direct reports, mentoring and fostering personal as well as professional growth; project management across internal departments in ensuring client deliverables are met
- Other duties as assigned
What You Need:- Bachelor's degree in Business, Finance or related field
- 8+ years of relevant experience in consulting or a related field
- 3+ years of management/supervisory experience
- Excellent verbal and written skills
- Excellent quantitative and qualitative skills
- Experienced in Microsoft Office Suite, especially Excel and data analysis
- Upselling ability with a track record of working with C-level clients, ability to handle objections
- Attention to detail
- Ability to lead others to complete complex projects on time
- High degree of urgency
The salary range for this position is: $150,000-$190,000. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.
