Associate Director, Auxiliary Services

Job Title
Associate Director, Auxiliary Services

Agency
Tarleton State University

Department
Auxiliary Services

Proposed Minimum Salary
Commensurate

Job Location
Stephenville, Texas

Job Type
Staff

Job Description

The Associate Director of Auxiliary Services provides strategic leadership and day-to-day operational oversight for key student support functions at the University. This position manages, develops, and evaluates core auxiliary service areas that enhance the campus experience and support institutional goals. The Associate Director works collaboratively with campus partners, contracted vendors, and the broader university community to ensure high-quality, efficient, and student-centered services.

This is an in-office position located in Stephenville TX. Standard working hours are Monday through Friday from 8am to 5pm or as work requirements indicate.Serves as Campus Security Authority (CSA)

Responsibilities:

• Provide leadership and operational oversight for Parking and Transportation Services, Texan Card operations, and University Mail Services.
• Assist the Director of Auxiliary Services with the day-to-day supervision, management, and strategic planning of Texan Outfitters and contracted service providers such as food service, vending, and transportation.
• Support the development, implementation, and assessment of short- and long-term goals for auxiliary services in alignment with university priorities.
• Contribute to the planning and execution of marketing and communication strategies to promote auxiliary services and increase campus engagement and utilization.
• Collaborate with internal stakeholders and external vendors to ensure service quality, contract compliance, and continuous improvement.
• Develop, implement, and review policies and procedures to ensure compliance with university, state, and federal regulations.
• Supervise, train, and evaluate professional and support staff; promote a culture of customer service, accountability, and professional development.
• Analyze service metrics, customer feedback, and operational data to inform decision-making and enhance service delivery.
• Acts as representative of Campus Operations and a valued member of Tarleton State University as part of the Texas A&M System and performs other duties as assigned, including serving satellite campuses.

Required Education and Experience:

• Bachelor's degree or equivalent combination of education and experience.
• Seven years of related experience.

Required Knowledge, Skills, and Abilities

• Strong leadership and team management skills with the ability to supervise and motivate staff.
• Effective communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders.
• Analytical and problem-solving skills, including the ability to interpret data and support decision-making.
• Demonstrated ability to manage multiple priorities in a dynamic environment while maintaining a high level of professionalism.
• Ability to handle sensitive and confidential information with discretion.
• Clear and articulate written and verbal communication skills, including the ability to present information to various audiences.

Compensation & Benefits

Salary: Commensurate with experience

Salary Range:

The target base annual salary range is $80,370 up to $90,011 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position.

We are proud to offer a comprehensive benefits package for full-time and qualified part-time employees. Our Careers Page offers an overview of the great benefits we offer; for detailed information visit our Benefits Information page.

Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.

Application Procedure:

During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.

Employment applications must include:

• Completed online application

• Cover Letter / Letter of Interest addressing qualifications

• Curriculum Vitae or Resume

• At least 3 current professional references and their full contact information

Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. "See resume" is not an acceptable entry in the job application. Incomplete applications will not be considered.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.