Bachelor's degree required; clinical or healthcare-related field preferred
4+ years of experience in healthcare operations, care management, quality assurance, or clinical program oversight
Strong understanding of CCM/PCM workflows, CMS documentation requirements, and compliance standards
Experience with data analysis, reporting validation, and performance tracking
Proven ability to identify process gaps and implement scalable improvements
Excellent communication and cross-functional collaboration skills
High attention to detail with strong organizational and analytical capabilities
Responsibilities
Support the Senior Director in executing program goals, initiatives, and quality metrics for CCM and PCM
Oversee daily operations to ensure staff meet documentation, accuracy, and productivity standards
Provide real-time support to coordinators for workflow and charting challenges
Conduct routine chart audits to ensure adherence to CMS guidelines and internal standards
Support onboarding and ongoing training for coordinators, reinforcing documentation accuracy and workflow consistency
Partner with leadership to conduct deep-dive analyses of reporting outputs, ensuring data accuracy and integrity
Prepare and validate facility-facing reports for Director of Nursing (DON) outreach initiatives
Benefits
Health
Dental
Vision
Company-Sponsored Life Insurance
401K
Paid Time Off
Commuter Benefits
Complimentary Travel Expenses
Full Job Description
Associate Clinical Director (ACD) - CCM/PCM
Title: Associate Clinical Director (ACD) - CCM/PCM Location: Hollywood, FL Schedule: Full time Salary: Negotiable Job Summary
MedElite is a fast-growing healthcare company with a mission to serve a vulnerable, underserved post-acute care facility population across the country. This role offers the opportunity to get involved in meaningful projects and initiatives across the business, with significant opportunity for career advancement as the company continues its year-over-year growth.
As the Associate Clinical Director (ACD) for CCM/PCM programs, you will support the Senior Director in driving operational excellence, quality assurance, and program performance across Chronic Care Management (CCM) and Principal Care Management (PCM) initiatives. This role blends operational leadership, data analysis, and clinical program oversight, ensuring consistency, compliance, and continuous improvement across teams and facilities. The ideal candidate is highly analytical, detail-oriented, and experienced in care management workflows, reporting, and quality assurance processes. Key Responsibilities
Operational Leadership & Program Oversight
Support the Senior Director in executing program goals, initiatives, and quality metrics for CCM and PCM
Oversee daily operations to ensure staff meet documentation, accuracy, and productivity standards
Provide real-time support to coordinators for workflow and charting challenges
Ensure consistent implementation of policies, workflows, and compliance standards across all facilities
Training, Auditing & Quality Assurance
Conduct routine chart audits to ensure adherence to CMS guidelines and internal standards
Support onboarding and ongoing training for coordinators, reinforcing documentation accuracy and workflow consistency
Partner with the Quality Assurance team to identify trends, gaps, and systemic issues; implement corrective action plans
Support and educate offshore teams to ensure accurate data entry and alignment with clinical documentation
Reporting & Process Improvement
Partner with leadership to conduct deep-dive analyses of reporting outputs, ensuring data accuracy and integrity
Validate consistency between interactive dashboards and static reports; identify and resolve discrepancies
Lead initiatives within reporting-focused projects to enhance usability, reliability, and audit readiness
Track and trend key metrics including accuracy, productivity, and audit completion rates; present actionable insights
Facility & DON Outreach Support
Prepare and validate facility-facing reports for Director of Nursing (DON) outreach initiatives
Support coordination of DON meetings and synthesize feedback for leadership review
Assist in training leadership teams on conducting effective clinical and relationship-driven discussions with facility partners
Collaboration & Communication
Collaborate cross-functionally with Program Leads, QA, Compliance, and Data Analytics teams to ensure alignment
Maintain consistent communication with the Senior Director regarding progress, risks, and operational needs
Participate in leadership meetings and contribute to strategic planning and process improvement initiatives
Requirements
Bachelor's degree required; clinical or healthcare-related field preferred
4+ years of experience in healthcare operations, care management, quality assurance, or clinical program oversight
Strong understanding of CCM/PCM workflows, CMS documentation requirements, and compliance standards
Experience with data analysis, reporting validation, and performance tracking
Proven ability to identify process gaps and implement scalable improvements
Excellent communication and cross-functional collaboration skills
High attention to detail with strong organizational and analytical capabilities
Experience working with EMRs and reporting tools preferred
Computer work including keyboard and mouse use for extended periods. Prolonged sitting.
Benefits
Health
Dental
Vision
Company-Sponsored Life Insurance
401K
Paid Time Off
Commuter Benefits
Complimentary Travel Expenses
About MedElite LLC
MedElite LLC Careers
Joining MedElite LLC offers an unparalleled opportunity to become part of a leading team in the healthcare industry, where job opportunities abound for those eager to advance their careers in a dynamic and innovative environment.
Explore Career Opportunities
MedElite LLC is actively seeking professionals who are passionate about making a difference in healthcare. With a variety of positions available, from entry-level roles to senior leadership positions, MedElite LLC is a place where career growth is not just possible, but actively encouraged.
Innovation and Professional Growth
At MedElite LLC, innovation is at the core of everything they do. The company fosters a culture of innovation and leadership, encouraging every team member to bring fresh ideas that drive the healthcare industry forward. Professionals at MedElite LLC enjoy the benefits of working in an environment that values creativity and critical thinking.
Diversity and Inclusion
MedElite LLC is committed to creating a diverse and inclusive workplace. The company believes that diversity training and a culture that embraces differences are crucial to developing a team that is ready to meet the challenges of the healthcare industry. This commitment to diversity strengthens their team and enhances the innovative solutions they provide to clients.
Networking and Development
Career development at MedElite LLC is supported by robust training programs and opportunities for networking with industry leaders. Employees are encouraged to expand their professional networks and skills through conferences, seminars, and workshops, ensuring continuous professional and personal development.
Internship Programs
For those starting their careers, Medelite LLC offers internship programs that provide invaluable industry experience and insights into the healthcare sector. Internships are designed to develop skills and offer real-world experience, preparing interns for full-time positions within the company.
Benefits and Culture
Employees at MedElite LLC enjoy a comprehensive benefits package that supports both their professional and personal lives. The company culture is centered on supporting team members to ensure they can achieve work-life balance while meeting their career objectives.
Join the MedElite LLC Team
MedElite LLC is hiring! Explore open positions that match your skills and interests. The company is looking for dedicated, curious, and innovative team players. Whether you're refining your resume, preparing for an interview, or looking to grow your career, MedElite LLC offers a supportive and enriching environment for you to thrive.
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