Full Job Description
An experienced Account Manager to manage and grow a book of business within Nitramart, Nitra's healthcare marketplace. This role is focused on customer retention, revenue growth, cross-selling, and upselling within a B2B healthcare supply environment.
The ideal candidate has 2-4+ years of experience in medical B2B sales or account management, particularly selling medical supplies, healthcare products, or related services. You should be comfortable managing a substantial portfolio of accounts and proactively identifying expansion opportunities.
This is a commercially driven role with direct accountability to revenue performance - not a customer support position.
Your responsibilities will include:
• Manage and grow a portfolio of healthcare provider accounts.
• Drive cross-selling and upselling of medical supplies and marketplace offerings.
• Develop strong customer relationships by understanding operational pain points and purchasing needs.
• Proactively engage high-performing accounts to deepen relationships and maximize revenue growth.
• Develop recovery strategies for underperforming or at-risk accounts.
• Track account performance metrics and revenue contribution.
• Collaborate cross-functionally with Sales, Operations, and Product teams to improve customer outcomes.
• Maintain accurate CRM documentation and account records.
You have:
• 2-4+ years of experience in Medical B2B Sales or Account Management.
• Experience selling medical supplies, healthcare products, or related services.
• Proven track record of cross-selling and upselling within an existing book of business.
• Experience managing a large book of accounts simultaneously.
• Strong commercial mindset with focus on expansion revenue.
• Ability to prioritize accounts based on performance and opportunity.
• Excellent communication, organization, and relationship-building skills.
• Passion for creative thinking and bold ideas for growing the business/enhancing customer experience. Willing to think outside the box and experiment
We offer:
• Equity - Everyone at Nitra is an owner. When the company wins, you win.
• Competitive Salary - You're the best of the best, and your salary will reflect your experience and reward your contributions to Nitra.
• Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
• Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match.
• Hybrid Policy - Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.