Lockton

Account Executive I- Employee Benefits

Lockton$80K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration or related field, or equivalent experience
  • 7+ years of client service experience in health and welfare/employee benefits
  • 5+ years at a consulting or brokerage firm
  • Firm knowledge of group benefits across multiple product lines
  • Strong understanding of underwriting, financing, and funding approaches

Responsibilities

  • Enhance client relationships by implementing proactive initiatives
  • Understand and address client needs comprehensively
  • Provide strategic planning and consulting, including RFP production
  • Consult with clients on options, services, and strategies
  • Review large claims and monthly claims experience regularly
  • Negotiate program terms and costs
  • Mentor and train junior staff

Benefits

  • Collaborative team environment
  • Opportunity for mentorship and training
  • Dynamic work in a high-impact role
  • Engagement with industry trends and insights
Full Job Description
Job Summary:

Lockton is seeking an experienced, dynamic client services professional in the Employee Benefits space, who will bring a fierce commitment to building relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. As an Account Executive, you will lead marketing, servicing, and strategic consulting efforts with prospective and current clients. The Account Executive is accountable for developing and delivering strategic benefit solutions that meet the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing internal and external relationships.

Position Responsibilities
• Maintains and enhances Lockton's relationships with existing clients by implementing proactive, creative, and continuous initiatives to ensure client satisfaction and engagement.
• Proactively understands the requirements and needs of a client.
• Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations.
• Consults with Clients to review options, vender services, fees, strategies, and goals.
• Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience.
• Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers.
• Oversees issue-resolution between Client and the Vendor
• Coordinates market selection for new and renewal business on designated account
• May help coordinate the day-to-day administrative activities among those servicing the Client's account including the coordination of all support services.
• Negotiates program terms and costs.
• Mentors and trains junior-level staff
• Researches and understands industry trends, product development government regulations.
• Operate effectively in a team environment, collaborating with colleagues to achieve common goals.
• Performs other responsibilities and duties as needed.

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Requirements:

Position Qualifications
• Bachelor's degree in business administration or related field and/or years of experience equivalent
• Typically, 7 years or more of Client service experience in a health and welfare/employee benefits environment; at least (5) years of this experience needs to be at a consulting and / or brokerage firm.
• Experience presenting in front of a clients.
• Firm working knowledge of group benefits in multiple product lines and a basic understanding of risk management.
• Working knowledge of different financial arrangements and products available to client
• Strong knowledge of underwriting, financing, and funding approache
• Ability to prepare and present client presentations with clarity and understanding.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Current Life & Health license or ability to obtain immediately.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information.
• Ability to efficiently organize work and manage time to meet deadlines.
• Ability to travel by automobile and aircraft.
• Ability to use office equipment such as a computer, keyboard, calculator, and photocopier.
• Ability to work on a computer for a prolonged amount of time.
• Ability to work outside of normal business hours as needed.
• Legally able to work in the United State

About Lockton

Lockton Companies is the world's largest privately held insurance brokerage firm, providing insurance, risk management, employee benefits and retirement services. The company was founded in 1966 and is headquartered in Kansas City, Missouri. Lockton has more than 7,500 associates in over 100 offices worldwide. The company serves clients in a variety of industries, including construction, healthcare, hospitality, manufacturing, real estate, and technology. Lockton is known for its innovative solutions and exceptional customer service.
Learn more about Lockton
Size
7,500 employees
Industry
Founded
1966

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