Quality Manager
Location: Abbeville, SC
Employment Type: Full Time | On-site
Position Summary:
Accountable to the North America Power Distribution Regional Quality Manager and the Plant Manager, the Quality Manager position is responsible for managing, implementing, and facilitating Quality Assurance and supporting Continuous Improvement programs within the plant. In this function, the Quality Manager assures all products produced and shipped conform to the applicable specifications and quality levels established by Prysmian and the customer. As part of the Management Team, the Quality Manager is also responsible for ensuring the plant meets its stated business objectives. The Quality Manager also maintains the plant’s ISO 9001 accreditation and effective contact with customers and external accreditation representatives.
Principal Functional Responsibilities:
- Develops and implements, as necessary, Quality Assurance and Continual Improvement programs to ensure effective ongoing product quality.
- Supports the plant’s Continuous Improvement program.
- Manages and directs required testing throughout all processes.
- Leading the quality culture across the plant by promoting and bringing importance to quality awareness, accountability, and continuous improvement at all levels of the organization.
- Leading and developing a team of operational quality technicians, providing coaching with a See-Do-Teach Method, performance management, and technical guidance to ensure high standards of daily quality execution.
- Leading the quality culture across the plant by promoting and bringing importance to quality awareness, accountability, and continuous improvement at all levels of the organization.
- Provides analyzed data reports as necessary to support the plant.
- Recruits quality assurance associates, as appropriate, and provides the necessary training so that their work is in accordance with stated procedures.
- Responsible for the Quality Management System, internal and external audits.
- Interfaces with customers visits, audits and regulatory agency inspection representatives during plant visits and scheduled audits (UL, CSA, ETL, ABS, Etc.).
- Investigates field issues and customer returns, as necessary, to ensure effective corrective action is taken to prevent reoccurrence.
- Ensures effective operation of the plant as a member of the Plant Management Team.
- Provides effective communication to internal and external customers on matters relating to quality.
- Interacting with North America HQ personnel for periodic information exchanges.
- Interaction with customers on various product, application, and technical nuances of the plant’s product offerings.
Key Requirements
- Results-driven leader with demonstrated success in a high-performance manufacturing environment, strong business acumen, high energy, urgency, and the ability to balance attention to detail with the broader operational picture.
- Strong Quality Assurance background, including proven experience with Lean Sigma, process capability, statistical and quality analysis and problem-solving tools, auditing methodologies, validation protocols, design verification and validation, risk assessment, and mitigation processes.
- Proven ability to manage multiple complex tasks, competing priorities, planning activities, administrative responsibilities, and cross-functional initiatives in a fast-paced day-to-day environment.
- Strong leadership, communication, and interpersonal skills, with the ability to motivate and develop teams, foster a robust quality culture, drive continuous improvement, and collaborate effectively at all levels of the organization.
- Solid technical ability to understand and work with ICEA, AEIC, ASTM, UL, CSA, ICEA, ISO 9001, metrology, and other applicable industry standards relevant to medium-voltage wire and cable products.
- Experienced problem solver with the ability to understand customer technical needs and communicate effectively with customers, vendors, end users, regulatory representatives, and internal stakeholders.
Desired Background
- Bachelor's degree in Engineering, Industrial/Manufacturing Engineering, Metallurgy, Electrical Engineering, Quality, or related technical discipline.
- 5+ years of progressive experience in manufacturing quality, quality engineering, quality management, continuous improvement, or related quality leadership roles.
- 3+ years of experience leading and developing quality personnel and driving continuous improvement initiatives in a manufacturing environment.
- Ability to understand the technical needs of customers and communicate
- Internal nonconformities management is required.
- Sound computer skills, comfortable with a variety of software applications
- Wire and cable experience a plus
- Six Sigma certification a plus
