In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$138K - $192K *
Engineer solutions that drive customer success in a fully autonomous role while collaborating with Account Executives and technical teams to ensure product fit and technical win through engaging pre-s...
3 weeks ago
$78K - $122K *
Shape the future of medical imaging by collaborating with engineers to develop and integrate innovative electromechanical systems, ensuring compliance with industry standards and driving projects for...
Reposted 1 week ago
$75K - $90K *
Transform your engineering passion by designing innovative Gas Detection systems. Collaborate across diverse projects, ensuring safety and compliance while enhancing customer satisfaction with your te...
3 weeks ago
Senior Technical Account Manager
$150K - $180K *
The Technical Account Manager is responsible for managing a portfolio of large enterprise customers, ensuring their satisfaction and maximizing the business value derived from the software. This role...
Reposted 3 weeks ago
$85K - $120K *
Join a team that's shaping process design for modular packages. This senior role drives system definition and simulation integration, ensuring operational excellence in oil & gas, LNG, and cryogenic i...
3 weeks ago
$100K - $120K *
Join a team that enhances technical support and customer solutions, by leading a skilled group of application engineers while directly interfacing with customers to ensure the effective implementation...
1 week ago
$95K - $115K *
Partner with us to engage customers and lead teams in providing expert technical support for embedded solutions, ensuring customer satisfaction and product integration in a dynamic environment with fr...
2 weeks ago
$80K - $95K *
Join a results-driven team as you lead service delivery efforts, enhance client satisfaction, and ensure operational excellence in a dynamic MSP environment. Your strategic leadership will directly im...
3 weeks ago
$80K - $95K *
Collaborate to deliver exceptional service as a Service Delivery Manager, guiding a dedicated team in managing client relationships, driving operational efficiency, and enhancing service quality withi...
3 weeks ago
Support Engineer - Enterprise Platforms
$144K - $246K *
Engage directly with enterprise customers to troubleshoot and resolve complex issues across AI-enabled banking platforms, ensuring reliability and operational continuity using Kubernetes and observabi...
Reposted 3 weeks ago
Research Engineer - Agent Memory
$130K - $160K *
Drive innovative memory systems by fine-tuning models, implementing research algorithms, and collaborating with engineering teams to ensure top-tier performance and reliability, transforming customer...
Reposted 2 weeks ago
$90K - $125K *
Transform the IT service experience by providing hands-on support and managing impactful projects. Your contributions will enhance the efficiency of our team, streamline onboarding, and fortify core i...
3 weeks ago
Member of Technical Staff, Product Development
$300K - $400K *
Transform research and engineering productivity by creating innovative tools and systems that streamline workflows and enhance collaboration between teams in AI and product development...
Reposted 2 weeks ago
$110K - $130K *
Lead the charge in operating, managing, and securing network infrastructure for a Federal government organization, ensuring optimal connectivity and security across cloud environments and external con...
1 week ago
$110K - $130K *
Unlock your potential as a key player in driving sales growth; own the entire sales cycle while engaging with mid-market engineering organizations. Collaborate across teams to enhance our product’s ev...
4 days ago
Support Engineer - Enterprise Platforms
$144K - $246K *
Join a team dedicated to enhancing production reliability and customer trust by troubleshooting and resolving complex technical issues in a cutting-edge, AI-enabled banking platform for Tier-1 financi...
Reposted 3 weeks ago
Support Engineer - Enterprise Platforms
$144K - $246K *
Join a team that's at the forefront of AI-enabled banking, troubleshooting complex production issues, and enhancing customer satisfaction through hands-on support and innovative solutions in a dynamic...
Reposted 3 weeks ago
$100K - $120K *
Accelerate progress at the forefront of flight control systems. Oversee engineering activities from design to certification, ensuring project commitments are met while coordinating supplier efforts an...
Reposted 1 week ago
$110K - $130K *
Drive innovative software solutions by analyzing requirements and architecting high-performance systems. Collaborate with teams to ensure scalability and operational excellence in complex environments...
Yesterday
$110K - $130K *
Build scalable, high-performance software solutions as part of a dynamic engineering team, leveraging advanced algorithms and cloud-based systems to fulfill mission-critical objectives in a complex an...
Yesterday
Engineer - Site Reliability Engineering
$110K - $130K *
Join a team that's committed to enhancing system reliability and performance. As a Senior Engineer in Site Reliability, you'll drive automation, improve service metrics, and collaborate cross-function...
Reposted 3 weeks ago
$125K - $171K *
Partner with us to enhance software quality through integration and functional testing across various environments. Lead testing initiatives, mentor peers, and collaborate closely with engineering tea...
Reposted 2 weeks ago
$80K - $95K *
Transform customer quality experiences by serving as a primary liaison, ensuring communication and satisfaction while driving continuous improvement across engineering, manufacturing, and supply chain...
1 week ago
$80K - $95K *
Engage with customers to enhance quality assurance. Drive root cause analysis and coordinate improvements across teams, ensuring customer satisfaction through effective communication and proactive man...
3 weeks ago
Collaboration Solutions Engineer
$95K - $115K *
Support global initiatives by providing innovative Identity solutions and services for enterprises. Collaborate with the engineering team to enhance O365 products, ensuring seamless operations and imp...
3 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.