Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$388K - $500K+*

Join a team that’s shaping AI integration for enterprise applications. Collaborate with engineers, product managers, and designers to build scalable solutions and enhance workforce productivity while...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $198K *

Advance educational transformation by leading technical sales discussions and customized solutions that empower institutions. Collaborate with cross-functional teams to optimize the student lifecycle...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$134K - $180K *

Champion transformative solutions in education by leading technical conversations and collaborating with teams to enhance institutional operations and learner experiences using Salesforce technology...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$134K - $180K *

Join a team that's shaping the future of education! Collaborate with sales and product experts to craft innovative solutions, optimize institutions’ operations, and drive transformation through Salesf...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$148K - $198K *

Partner with us to drive innovation in education by developing tailored solutions that transform institutional operations and engagement through advanced Salesforce technology, emphasizing strategic m...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $150K *

Deliver top-notch technical leadership in critical infrastructure projects, ensuring system performance from design to execution by resolving complex mechanical issues and fostering client relationshi...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Engineer and sustain a robust Core Integration Service Catalog for the War Data Platform, automating workflows and enhancing financial transparency across Unclassified to Top Secret environments. Driv...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $110K *

Engineer and optimize IT systems, ensuring stability and efficiency across infrastructure and networks. Serve as a technical lead while mentoring team members and enhancing operational excellence in a...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $224K *

Join a team that's shaping the future of wireless technology, delivering exceptional technical support and solutions to top-tier customers while collaborating closely with sales on innovative designs...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Take ownership of testing and validating eCall systems, ensuring reliability and compliance. Collaborate with internal teams in an Agile environment to troubleshoot and improve telematics services whi...

Ottawa, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Unlock potential by spearheading secure software systems while collaborating with cross-functional teams to embed security throughout the software lifecycle, ensuring robust protection against cyber t...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $180K *

Shape the future of education technology by leading solution development, engaging with institutions, and driving innovation through Salesforce’s powerful platform to enhance learner experiences and s...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$77K - $99K *

Join a dynamic team to support the planning and maintenance of tooling and press equipment, ensuring high-quality production through technical expertise, troubleshooting, and collaboration with engine...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$220K - $260K *

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$210K - $235K *

Champion innovative product strategy and execution for a leading private cloud solution, collaborating with engineering teams, customers, and go-to-market stakeholders to redefine private cloud manage...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Drive the reliability and security of distributed systems while enhancing cloud infrastructure and automation for healthcare delivery, collaborating across teams to ensure operational excellence and s...

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $160K *

Oversee the development of robust infrastructure and security systems to enhance the reliability and scalability of healthcare delivery solutions. Collaborate across engineering to foster automation a...

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Drive cross-functional collaboration to shape product vision and execution, translating client needs into actionable tasks. Lead technical discussions, manage requirement backlogs, and enhance user ex...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Contribute to the reliability and security foundations that enhance last-mile healthcare delivery. Collaborate across teams to optimize infrastructure, improve incident response, and elevate operation...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$192K - $267K *

Join a team that drives cloud transformation for public sector clients, leading a dedicated engineering team to enhance customer relationships and accelerate technology adoption in government and educ...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Elevate system reliability and efficiency as you design scalable cloud infrastructure and enhance observability practices. Collaborate with engineering teams to optimize performance and minimize downt...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Join a dynamic team to provide O&M support for Aruba Wi-Fi systems, tackle complex technical issues, ensure cybersecurity compliance, and enhance network performance while collaborating on engineering...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $120K *

Transform the future of cybersecurity by driving sales success through technical expertise, customer engagement, and innovative solutions. Collaborate with sales teams and present at industry events t...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $243K *

Join a team that's at the forefront of technical solution delivery. Lead customer interactions to define requirements and develop tailored solutions that align with organizational goals, ensuring succ...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$88K - $104K *

Shape your career by leading a dynamic Customer Care team focused on performance, training, and process improvement while ensuring exceptional service standards and effective interdepartmental communi...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.