Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$138K - $192K *

Engineer solutions that drive customer success in a fully autonomous role while collaborating with Account Executives and technical teams to ensure product fit and technical win through engaging pre-s...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$78K - $122K *

Shape the future of medical imaging by collaborating with engineers to develop and integrate innovative electromechanical systems, ensuring compliance with industry standards and driving projects for...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$75K - $90K *

Transform your engineering passion by designing innovative Gas Detection systems. Collaborate across diverse projects, ensuring safety and compliance while enhancing customer satisfaction with your te...

Delta, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

The Technical Account Manager is responsible for managing a portfolio of large enterprise customers, ensuring their satisfaction and maximizing the business value derived from the software. This role...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $120K *

Join a team that's shaping process design for modular packages. This senior role drives system definition and simulation integration, ensuring operational excellence in oil & gas, LNG, and cryogenic i...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Join a team that enhances technical support and customer solutions, by leading a skilled group of application engineers while directly interfacing with customers to ensure the effective implementation...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Partner with us to engage customers and lead teams in providing expert technical support for embedded solutions, ensuring customer satisfaction and product integration in a dynamic environment with fr...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a results-driven team as you lead service delivery efforts, enhance client satisfaction, and ensure operational excellence in a dynamic MSP environment. Your strategic leadership will directly im...

Vancouver, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Collaborate to deliver exceptional service as a Service Delivery Manager, guiding a dedicated team in managing client relationships, driving operational efficiency, and enhancing service quality withi...

Nelson, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $246K *

Engage directly with enterprise customers to troubleshoot and resolve complex issues across AI-enabled banking platforms, ensuring reliability and operational continuity using Kubernetes and observabi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Drive innovative memory systems by fine-tuning models, implementing research algorithms, and collaborating with engineering teams to ensure top-tier performance and reliability, transforming customer...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $125K *

Transform the IT service experience by providing hands-on support and managing impactful projects. Your contributions will enhance the efficiency of our team, streamline onboarding, and fortify core i...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$300K - $400K *

Transform research and engineering productivity by creating innovative tools and systems that streamline workflows and enhance collaboration between teams in AI and product development...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in operating, managing, and securing network infrastructure for a Federal government organization, ensuring optimal connectivity and security across cloud environments and external con...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential as a key player in driving sales growth; own the entire sales cycle while engaging with mid-market engineering organizations. Collaborate across teams to enhance our product’s ev...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$144K - $246K *

Join a team dedicated to enhancing production reliability and customer trust by troubleshooting and resolving complex technical issues in a cutting-edge, AI-enabled banking platform for Tier-1 financi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$144K - $246K *

Join a team that's at the forefront of AI-enabled banking, troubleshooting complex production issues, and enhancing customer satisfaction through hands-on support and innovative solutions in a dynamic...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Accelerate progress at the forefront of flight control systems. Oversee engineering activities from design to certification, ensuring project commitments are met while coordinating supplier efforts an...

Montreal, QCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive innovative software solutions by analyzing requirements and architecting high-performance systems. Collaborate with teams to ensure scalability and operational excellence in complex environments...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Build scalable, high-performance software solutions as part of a dynamic engineering team, leveraging advanced algorithms and cloud-based systems to fulfill mission-critical objectives in a complex an...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's committed to enhancing system reliability and performance. As a Senior Engineer in Site Reliability, you'll drive automation, improve service metrics, and collaborate cross-function...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $171K *

Partner with us to enhance software quality through integration and functional testing across various environments. Lead testing initiatives, mentor peers, and collaborate closely with engineering tea...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform customer quality experiences by serving as a primary liaison, ensuring communication and satisfaction while driving continuous improvement across engineering, manufacturing, and supply chain...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Engage with customers to enhance quality assurance. Drive root cause analysis and coordinate improvements across teams, ensuring customer satisfaction through effective communication and proactive man...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Support global initiatives by providing innovative Identity solutions and services for enterprises. Collaborate with the engineering team to enhance O365 products, ensuring seamless operations and imp...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.