Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $130K *

Lead the charge in optimizing cloud infrastructure and services, ensuring operational excellence and seamless deployment. Collaborate with teams on resource management, automation, and incident respon...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Champion operational excellence by overseeing support for complex, high-hazard systems. Leverage expertise in Radiation Protection and direct project teams to ensure quality and safety while interfaci...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Elevate collaboration by designing and supporting Microsoft 365 solutions. Partner with stakeholders to improve digital workplaces and drive operational excellence through cloud-based productivity and...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Develop transformative AI-enabled support experiences that enhance customer trust and usability. Lead product strategy for Unified Support, engaging with engineering and CX leaders. Shape the future o...

Mississauga, ONIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Build the future of AI-enabled support by defining product strategy and roadmap. Lead high-impact initiatives that enhance customer experience, drive automation, and integrate human expertise for worl...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$83K - $100K *

Champion exceptional user support by managing end-user computing platforms and resolving technical issues. Partner with leadership to ensure a secure, automated experience while providing top-tier cus...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $209K *

Champion innovative manufacturing processes by leading design, quality, and collaboration with suppliers to enhance server and storage products for a cutting-edge technology environment...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $95K *

Unlock your potential while providing IT operations support for Azure environments. Engage in problem-solving, performance monitoring, and cybersecurity compliance, ensuring system reliability and sec...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Explore and enhance your engineering skills by developing innovative solutions for autonomous vehicle systems. Collaborate on multidisciplinary projects, leveraging your expertise to push the boundari...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$90K - $120K *

Build a dynamic internal communications strategy that informs and inspires employees. Collaborate cross-functionally to manage messaging and foster engagement, enhancing organizational alignment and c...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$119K - $161K *

Champion innovative designs and lead critical initiatives for ultra-fast last mile fulfillment centers. Collaborate with teams to enhance delivery systems, managing multiple projects to drive operatio...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$131K - $177K *

Make your mark at the forefront of cloud solutions; lead complex AWS projects, bridging business needs with technical execution, while cultivating partnerships and managing outcomes to exceed client e...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$131K - $177K *

Lead the charge in delivering complex cloud solutions by mastering AWS services, overseeing project management, and aligning technical requirements with business outcomes to ensure customer success an...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$111K - $210K *

Optimize customer engagement by enabling the usage of advanced technology across diverse applications, acting as a vital technical resource for teams while developing strong relationships in a dynamic...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$141K - $200K *

Unlock potential by joining a dynamic team of engineers to enhance next-gen programmable IPUs, ensuring superior customer integration and solutions through collaboration and innovation in the fast-evo...

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$141K - $200K *

Contribute to cutting-edge networking solutions by providing technical support and collaborating across teams to deliver innovative IPU products, enhancing performance and security for top cloud servi...

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Transform software solutions by leveraging 12+ years of experience in full system development. Embrace a collaborative environment to overcome challenges and create impactful technology solutions usin...

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $130K *

Drive your career with a dynamic software engineering role demanding expertise in modern tech stacks to develop complex solutions in a fast-paced environment. Collaborate and innovate to enhance syste...

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$143K - $194K *

Drive data excellence by overseeing model-in-the-loop efforts and mentoring teams. Leverage AI expertise to optimize data pipelines, ensuring high-quality standards and fostering collaborative develop...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock potential by joining an internal client services team to provide Tier 1 and Tier 2 support. Collaborate across functions while troubleshooting diverse technical issues and contributing to conti...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $145K *

Elevate the design and delivery of transportation structures, overseeing multi-disciplinary coordination, mentoring engineers, and ensuring compliance with industry standards for quality and safety...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$115K - $170K *

Lead the charge in harnessing technology for enterprise solutions by translating customer needs into actionable plans. You'll collaborate with stakeholders, delivering tailored demos and scalable arch...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $145K *

Unlock potential by shaping intricate systems solutions for U.S. Strategic Command. Engage in critical engineering processes, infrastructure design, and enterprise architecture while driving efficienc...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $180K *

Elevate browser automation solutions by building robust infrastructure that handles user credentials, adapts to UI changes, and ensures secure access to enterprise data. Join a dynamic team committed...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $260K *

Accelerate progress at the forefront of system enablement, collaborating with cross-functional teams to drive hardware interactions and optimize performance while leveraging modern tools and technique...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.