Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$124K - $151K *

Lead the charge in product development and support as you shape innovative solutions in fall protection gear. Collaborate across teams, driving improvements and technical leadership within a dynamic p...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$168K - $281K *

Empower your career by partnering with telecommunications leaders to design innovative solutions. Drive customer engagement and product strategy while collaborating across teams. Shape the future of c...

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$79K - $112K *

Lead the charge in supervising a technician team to enhance production equipment reliability, resolve technical issues, and ensure efficient operations in a fast-paced industrial environment across th...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$135K - $175K *

Lead high-level automation support and continuous improvement initiatives across multiple Amazon facilities, ensuring optimal operation of control systems and maximizing efficiency...

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$110K - $125K *

Elevate your career by providing expert solutions and consultation during the sales process. Collaborate with partners and customers to address unique business needs using cutting-edge AI and communic...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$67K - $96K *

Elevate your career as a Technology Support Specialist, mentoring junior staff while delivering top-notch technical support across key services and applications. Ensure seamless client experiences and...

London, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Support the sales process by designing complex solution architectures and ensuring successful deployments. Collaborate with engineering, sales, and customer success teams to develop playbooks and enha...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$200K - $250K *

Unlock potential by leading innovative solutions for cutting-edge AI acceleration. Drive strategic customer engagements, optimize performance, and co-develop industry-leading applications within a fas...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Accelerate your career by owning complete AI solutions from concept to production. You’ll tackle complex challenges across industries, collaborate closely with clients, and drive innovation in real-wo...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Transform IT efficiency as a crucial member of the Infrastructure team. Lead the administration and automation of Microsoft cloud services, enhance security protocols, and support operational improvem...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$159K - $215K *

Drive innovations in fiber optic infrastructure design and deployment, ensuring seamless operation across AWS's global network. Collaborate with diverse teams to deliver high standards of performance...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$170K - $250K *

Engage as a senior network engineer to deploy and manage secure network infrastructure across terrestrial and cloud environments, ensuring compliance and performance for classified U.S. Government pro...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$180K - $260K *

Support deployment and operation of secure terrestrial and cloud networks for classified U.S. Government programs. Collaborate with cross-functional teams, ensuring compliance and security across mult...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Join a team that's shaping innovative software solutions through design, development, and testing. Contribute your coding expertise in a collaborative environment, focusing on reliable and secure appl...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $140K *

Join a team that's dedicated to delivering high-tech solutions through innovative systems engineering. Collaborate on technical development, validating solutions, and ensuring seamless integration and...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$96K - $140K *

Execute technical development and validation within an interdisciplinary team, ensuring optimal integration and testing of high-tech solutions while delivering exceptional performance and quality to c...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$96K - $140K *

Optimize systems engineering processes by collaborating with cross-functional teams to validate, test, and deliver innovative solutions that meet customer specifications and enhance operational effect...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$148K - $201K *

Develop robust manufacturing infrastructure services, ensuring reliable AWS systems and hardware integrity, while tackling complex challenges in a fast-paced environment that impacts global operations...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive senior-level technical excellence in customer onboarding and service delivery, ensuring robust backup, recovery, and operational support across public-sector implementations while developing pro...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$287K - $371K *

Tackle the challenge of driving business growth in the Intelligence Community by developing strategic account plans, engaging stakeholders, and generating innovative solutions in classified environmen...

Reposted yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$89K - $111K *

Transform your career by leading testing efforts on innovative hardware and software products. Collaborate with cross-functional teams to ensure compliance and quality through meticulous planning and...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$88K - $105K *

Engineer robust software solutions while collaborating with teams to enhance user interfaces and optimize back-end systems. Utilize your expertise across technologies to advance innovative ticketing s...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$133K - $226K *

Optimize and secure Google Cloud environments by supporting incident response efforts, implementing automation, and ensuring compliance. Collaborate with cross-functional teams to enhance resilience a...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $194K *

Lead the charge in enhancing global reliability and maintenance excellence. Drive strategy, governance, and performance to optimize asset management across the Clinical Trials Division's international...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Optimize developer engagement by creating compelling technical content, managing social channels, and supporting documentation to enhance understanding of complex AI and systems concepts while driving...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.