Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$95K - $115K *

Partner with us to enhance customer satisfaction through exceptional after-sales support, troubleshooting, and integration of advanced test solutions, ensuring optimal performance and production yield...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Lead and shape systems engineering for complex hardware and software solutions, ensuring compliance with mission objectives and enterprise architecture through direct oversight from concept to deploym...

1 week ago

  •   15+ years exp.  •   Aerospace & Defense

$95K - $115K *

Tackle the challenge of enhancing Ground-based Midcourse Defense systems by leveraging your electrical engineering expertise and critical systems analysis skills. Collaborate with a dynamic team to in...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$104K - $194K *

Innovate sustainment proposals by managing integrated operations, ensuring accurate input and compliance, and driving process improvements for maximized efficiency across multiple teams in a high-impa...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $148K *

Lead and modernize cloud, database, and analytics platforms while managing a multidisciplinary engineering team to enhance reliability, operational excellence, and drive strategic transformation in th...

Toronto, ONIn-Person

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $178K *

Join our Systems Engineering Integration and Test team to manage component-level requirements and verification for advanced missile systems, enhancing strategic defense capabilities while mentoring ju...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Advance strategic defense by joining our dynamic Systems Engineering team to develop and verify component level requirements, mentor junior staff, and lead critical technical reviews, all while suppor...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Partner with us to support the Fleet Ballistic Missile Program by managing system integrations, developing requirements, and ensuring verification processes in a collaborative engineering environment...

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $178K *

Unlock the potential of complex space systems by engaging in system integration, analysis, and validation. Collaborate within Agile teams to deliver innovative solutions that enhance space domain awar...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Lead the charge in the development and verification of next-gen MILSATCOM systems, ensuring comprehensive requirements management and cross-functional collaboration to deliver advanced communication c...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Engineer innovative solutions for next-gen wideband MILSATCOM systems, performing critical requirements allocation, verification, and team coordination to ensure successful design and implementation w...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $158K *

Transform complex system architectures as a Systems Engineer, collaborating with cross-functional teams to design, develop, and implement innovative training solutions aligned with current and future...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Unlock potential by driving system requirements development and verification across the entire product lifecycle. Collaborate with stakeholders to ensure alignment and traceability while maintaining c...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Champion systems engineering efforts to transform customer requirements into comprehensive, effective solutions, ensuring compliance with technical, schedule, and cost constraints while collaborating...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $158K *

Drive innovative software solutions in a dynamic Agile team, collaborating with experts across disciplines to create robust architectures, high-quality code, and integrate mission-critical products th...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Join a dynamic Systems Engineering team to develop requirements, integrate solutions, and support advanced technologies for strategic defense systems. Contribute your skills to ensure successful proje...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Shape the future of operations support by ensuring real-time functionality and maintenance of complex Ground and Space systems. Collaborate with teams to identify problems, streamline processes, and p...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Shape the future of software systems engineering by leading complex testing, verification, and integration efforts. Drive project success while ensuring quality and schedule objectives are met in a co...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Join a dynamic team to innovate and enhance geospatial intelligence solutions, driving excellence in engineering practices. Play a key role in shaping the future of national security with cutting-edge...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $158K *

Execute comprehensive systems engineering solutions, collaborating with project leads to model, validate, and innovate next-gen sustainment initiatives for diverse programs while ensuring operational...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Transform next-generation sustainment solutions by leading system architecture modeling, driving technical excellence, and collaborating across teams to deliver innovative software and enhance custome...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Join a team that's transforming hypersonic flight testing! As a Systems Engineer, you will develop and verify cutting-edge specifications while collaborating across disciplines on a fast-paced project...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $158K *

Transform complex systems into integrated capabilities while leading a critical function within a multi-disciplinary team. Manage dependencies, ensure technical integrity, and provide data-driven insi...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $158K *

Transform hypersonic design projects by ensuring requirements and verification alignment. Collaborate across teams to support the full lifecycle of subsystems, enhancing system performance and integra...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $178K *

Advance your career by leveraging your expertise in systems engineering to design, integrate, and test innovative solutions. Collaborate with diverse teams to ensure customer requirements are met whil...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.