Support Escalation Engineer Jobs

Drive technical support for managed clinical research sites, ensuring operational efficiency through triaging requests, addressing equipment needs, and monitoring workflows across diverse teams to fos...

Elevate site operations by enhancing technical support for managed clinical research sites. Partner with interdisciplinary teams to ensure efficient operations through problem-solving, customer servic...

Lead cutting-edge Systems Engineering initiatives, utilizing advanced technologies to drive innovation and enhance operational efficiency across complex projects. Collaborate with cross-functional tea...

Develop and lead systems engineering initiatives by leveraging your 20 years of expertise. Collaborate with teams to enhance infrastructure through cutting-edge technologies, ensuring optimal performa...

Advance the success of enterprise clients by owning their AI support journey, troubleshooting complex issues, and providing clear communication. Collaborate with product, engineering, and customer tea...

Join a team that's dedicated to developing innovative internal applications using Python and SQL, enhancing system performance, and enabling continuous integration. Collaborate to build scalable solut...

Join a team that's shaping the future of engineering systems by ensuring technical solutions meet operational goals through collaboration and innovative design from conception to deployment and beyond...

Lead the charge in driving cloud adoption as a trusted advisor to AWS partners. Utilize your expertise in AWS solutions and consultative design to advance business outcomes and foster strategic relati...

Lead the charge in technical presales as the expert advisor. Own partner relationships, ensuring architectural accuracy and guiding complex AWS solutions. Collaborate cross-functionally to drive strat...

Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...

Analyze and resolve complex customer issues with cutting-edge optical transmission systems. Collaborate with R&D and support teams to enhance product knowledge and customer experience in the rapidly e...

Advance your career while driving software assurance and cybersecurity evaluations. This role emphasizes supply chain analysis, risk assessment, and collaboration with stakeholders to safeguard nation...

Optimize quality assurance processes by developing and executing automated tests. Collaborate with cross-functional teams to deliver high-quality software for US Navy applications, ensuring reliabilit...

Manage the Service Desk operations, driving excellence in IT service delivery through effective team leadership, process improvements, and strategic oversight of ticketing systems, ensuring alignment...

Lead the charge in delivering exceptional IT service support by managing ticketing systems, optimizing processes, and fostering team collaboration. Drive continuous improvement in performance and cust...

Champion the development of comprehensive systems engineering solutions while guiding technical leadership across complex government programs. Collaborate with stakeholders to ensure integrity in requ...

Unlock potential by leading complex systems engineering efforts, ensuring technical integrity, and collaborating with key stakeholders to deliver innovative solutions within a large-scale government p...

Lead site-based technical support for iDirectGov operations, engaging in the implementation and management of network services, ensuring optimal performance under pressure, and providing critical insi...

Tackle complex system engineering challenges by managing virtual and physical environments. Leverage extensive Linux and Unix expertise to ensure operational excellence in infrastructure management wh...

Transform the Airborne Electronic Attack Systems by leading engineering efforts, ensuring collaboration across teams, managing technical requirements, and identifying risks to enhance mission success...

Lead the charge in delivering exceptional customer support and technical expertise for our Web Platform. Drive solutions, mentor teams, and enhance product features, ensuring a seamless experience for...

Join a team that drives successful technical reviews for ship design compliance, overseeing vendor deliverables and ensuring adherence to engineering specifications, while managing testing and risk as...

Join a team that's dedicated to providing exceptional technical support for our enterprise software. Collaborate with customers and internal teams to diagnose and resolve complex software issues in a...

Elevate partner success by delivering expert technical guidance and tailored solutions. Collaborate closely to navigate challenges, optimize products, and foster relationships that enhance user experi...

Shape the future of our Sales Engineering team by leveraging your technical expertise to engage with clients through product demos, custom integrations, and insights from the market. Collaborate with...