Support Escalation Engineer Jobs in Brooklyn, NY

Innovate IT infrastructure solutions while supporting diverse clients. Focus on system performance, security, and reliability. Collaborate with teams to design, implement, and optimize cloud-based sys...

Empower customer success by delivering impactful solutions through expert guidance in the optimal use of the Splunk platform, addressing technical challenges, and fostering strong partnerships with ac...

Join a team that's redefining security architecture by designing and implementing scalable, policy-based access control solutions to ensure compliance and protect vital business information across var...

Join a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape i...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...

Pioneer customer success by providing expert technical support, debugging issues, and designing automation tools to enhance workflows. Collaborate with product and engineering to elevate user experien...

Lead the charge in enhancing Zero Trust Browser solutions through technical expertise and strategic product ownership, fostering collaboration with sales and engineering to drive customer success and...

Join a team that provides technical leadership for innovative browser security solutions, guiding product success across the sales lifecycle while collaborating with sales and engineering to enhance Z...

Unlock potential by providing expert strategic communications to enhance Veteran outreach and behavioral health awareness through targeted, large-scale campaigns for the Office of Suicide Prevention w...

Support the engineering team by owning products from ideation to launch while writing high-quality TypeScript across the tech stack. Collaborate on construction, maintain internal tools, and elevate e...

Transform corporate technology by designing secure systems and automating processes. Engineer security frameworks, manage identity and endpoints, and enhance operational efficiency. Join us as we buil...

Shape strategic client relationships, driving growth and retention in a dynamic sales environment. Collaborate with C-level executives to implement effective enterprise-wide strategies utilizing innov...

Join a dynamic sales team to enhance client relationships while driving revenue growth through strategic enterprise solutions, targeting C-level executives in major accounts. Shape account strategies...

Transform your career by leading pre-sales solutions that drive client success and engagement. Collaborate with key stakeholders on multi-faceted integrations, focusing on enhancing their experience w...

Drive technical excellence as you bridge customer needs with factory solutions, diagnosing and resolving advanced semiconductor system failures while leading the creation of essential support document...

Drive customer success by managing a portfolio of global accounts to foster adoption, renewals, and growth, while collaborating with internal teams to ensure optimal service delivery and satisfaction...

Join a team that's dedicated to enhancing customer success through technology, driving satisfaction, and maximizing value across diverse business units while collaborating with stakeholders and produc...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Contribute to innovative solutions by providing advanced remote support and expertise for complex security and life safety systems, ensuring optimal performance and high customer satisfaction througho...

Lead the charge in enhancing go-to-market strategies by designing and implementing robust sales enablement programs that empower diverse teams to achieve exceptional results and drive growth across th...

Join a dynamic team where you will build production systems directly from customer insights, enhancing operational workflows and shaping product evolution through hands-on software engineering and dee...

Deliver cutting-edge AI security architecture by designing robust frameworks that ensure safe deployment of AI technologies while integrating security across all initiatives, collaborating with divers...

Elevate your career by collaborating with partners to optimize technical integration strategies, ensuring seamless performance across Red Hat Ecosystem platforms and driving successful joint solutions...

Lead the charge in developing and managing Epic integrations with external systems, focusing on FHIR and HL7 APIs. Collaborate closely with stakeholders to ensure seamless data exchange and optimal in...