Zscaler

Principal Product Specialist (Eastern Time)

Zscaler$164K — $235K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in product management, presales, or related fields in IT/cybersecurity.
  • Expertise in browser security and Zero Trust architecture.
  • Strong understanding of HTTP, SSL/TLS, DNS, and secure access patterns.
  • Experience developing technical collateral and supporting sales initiatives.
  • Exceptional communication skills for engaging technical and executive audiences.
  • Experience collaborating with cross-functional teams.

Responsibilities

  • Lead Zscaler's Zero Trust Browser solutions and strategies throughout the sales process.
  • Facilitate meetings with customers to present browser security strategies and technical details.
  • Communicate the value proposition of browser security controls and related features.
  • Create technical materials like guides and demo assets for customer presentations.
  • Support customer evaluations and deployments to validate architecture and policies.
  • Troubleshoot customer issues and collaborate with support teams for resolutions.
  • Collaborate with various teams to enhance products based on market and customer feedback.

Benefits

  • Comprehensive health plans.
  • Generous vacation and sick leave policies.
  • Parental leave options.
  • Retirement plan options.
  • Education reimbursement support.
  • In-office perks and additional benefits.
Full Job Description
Role We are looking for a Principal Product Specialist for the Zero Trust Browser team to join our team. This is an On-site, Hybrid, or Remote (within the USA, available Eastern time) role, reporting to the Director, Product Management in the Product Management department. You will provide technical leadership for Zscaler's Zero Trust Browser solutions, owning product success throughout the sales lifecycle. You will serve as a thought leader for browser-layer security architecture and strategy while partnering with sales and engineering to drive technical wins and product enhancements for our Zero Trust Browser offerings.

What you'll do (Role Expectations)
  • Provide technical leadership for Zscaler's Zero Trust Browser solutions, owning product success and architectural strategy throughout the sales lifecycle
  • Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of Zscaler's browser security strategy and deep-dive technical workshops
  • Articulate the value of browser-layer security controls, including threat monitoring, attack prevention, in-browser DLP, secure private application access, and Privileged Remote Access (PRA)
  • Develop technical collateral, including best practice guides, proof-of-value (POV) test plans, demo assets, and reference architectures to support internal teams and customer presentations
  • Conduct and support POVs, technical evaluations, and initial deployments, helping customers validate architecture, policy design, and operational fit for Zero Trust Browser use cases

Who You Are (Success Profile)
  • You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
  • You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
  • You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
  • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
  • You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We're Looking for (Minimum Qualifications)
  • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
  • 7+ years of professional experience in product management, presales, product specialization, or professional services within the infrastructure technology or cybersecurity industry
  • Deep technical domain expertise in browser security, Zero Trust architecture, private application access, privileged access use cases, and modern web security controls
  • Strong understanding of Internet and security protocols, including HTTP, SSL/TLS, DNS, and secure access patterns for web and private applications
  • Proven track record of developing technical collateral and supporting go-to-market initiatives that drive successful sales outcomes

What Will Make You Stand Out (Preferred Qualifications)
  • Experience implementing or securing AI-powered threat detection mechanisms or Large Language Model (LLM) data loss prevention controls within enterprise browser environments
  • Deep Zscaler hands-on experience and product knowledge across Zero Trust Browser, ZIA, ZPA, Zscaler Client Connector, and Privileged Remote Access capabilities
  • Experience with browser extensions, browser-layer telemetry, in-browser DLP, and controls that secure user activity across SaaS, web, and private applications

#LI-Remote #LI-JG1

Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$164,500-$235,000 USD

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!


Learn more about Zscaler's hybrid working model and benefits here.

About Zscaler

Zscaler is a cloud-based information security company that provides Internet security, web security, firewalls, sandboxing, SSL inspection, antivirus, vulnerability management and granular control of user activity in cloud computing, mobile and Internet of things environments. The company is headquartered in San Jose, California, and has offices in Australia, India, Japan, Singapore, the United Kingdom, and the United States.
Learn more about Zscaler
Size
3,153 employees
Market Cap
$15.5 billion
Industry
Net Income
-$191.4 million
Founded
2008
5 Year Trend
+54.1%
Revenue
$536 million
NASDAQ

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