Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$110K - $130K *

Accelerate project success by enhancing system evaluations with automation, ensuring optimal application performance through proactive monitoring and support. Collaborate across teams in a dynamic env...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Drive the engineering and administration of endpoint management solutions, focusing on SCCM and Windows environments. Collaborate with teams to enhance software deployment, patch management, and secur...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$130K - $195K *

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $125K *

Unlock your potential by providing expert technical support for semiconductor tools. Collaborate with customers and engineers to enhance product performance and drive improvements in service delivery...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $134K *

Join us to enhance endpoint management and security across diverse devices. Collaborate with teams to streamline device provisioning, automate processes, and ensure compliance, all while delivering ex...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $119K *

Join us in transforming semiconductor manufacturing by guiding products through their lifecycle. You'll provide critical customer support, troubleshoot complex systems, and collaborate with R&D to opt...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive customer satisfaction by diagnosing and resolving complex platform issues, collaborating with cross-functional teams to enhance user experience and ensure system reliability, while mastering our...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$75K - $110K *

Unlock the potential of your desktop support skills as you become the primary expert in Microsoft Windows administration, providing essential technical support and ensuring seamless operations for our...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Drive exceptional customer experiences by resolving complex technical issues while collaborating with cross-functional teams. Thrive in a fast-paced environment that values problem-solving and custome...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$74K - $130K *

Empower users by providing on-site support for a GOTS solution, ensuring effective training and communication across the NASIC enterprise while managing requirements and enhancing operational efficien...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $125K *

Join a team that's dedicated to designing and enhancing software solutions, ensuring high-quality delivery and seamless integration. Collaborate across functions to drive innovation and maintain secur...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$128K - $176K *

Support customers by optimizing semiconductor manufacturing processes, ensuring high-quality installations, troubleshooting complex systems, and collaborating with R&D teams to enhance product perform...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$92K - $110K *

Join a team that's dedicated to providing exceptional IT support, troubleshooting complex issues, and enhancing productivity for a distributed workforce. Collaborate across departments to ensure seaml...

Vancouver, BCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Empower clients by resolving technical issues and implementing custom solutions. Collaborate with engineering to enhance product support, ensuring high-quality service and continuous improvement in a...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the charge in optimizing our global IT systems, ensuring seamless tech support, automating processes, and enhancing employee experiences for a highly distributed workforce using innovative SaaS a...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join our IT team as you address daily technical issues, enhance support standards, and maintain our office infrastructure. Play a vital role in user management and systems administration in a hands-on...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Transform customer support with your expertise in troubleshooting and technical resolution. Elevate client satisfaction while collaborating globally to deliver outstanding service on GPU/AI infrastruc...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to ensuring the reliability and performance of cutting-edge GPU clusters. As part of our Compute Support team, you'll provide technical guidance, troubleshoot complex issu...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Join a dynamic team to deliver expert support for GPU compute infrastructures, ensuring reliability and performance in a Kubernetes environment. Shape processes and drive excellence in customer servic...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $110K *

Unlock your potential as a key IT Support Engineer, blending hands-on support with engineering tasks. Drive automation, manage access, and enhance security while ensuring seamless IT operations in a d...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$145K - $175K *

Engineer robust, scalable practices for AI and HPC infrastructure, collaborating with cross-functional teams to enhance system reliability and performance while troubleshooting and diagnosing hardware...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Join our team to develop scalable practices for AI and HPC infrastructure. Collaborate with engineers and vendors to enhance system testing and reliability, ensuring optimal performance of production...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.