Production Support Engineer Jobs in Chicago, IL

Lead the transformation of our cloud-based application support by driving incident resolution, enhancing system reliability, and mentoring team members. Shape operational excellence through automation...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Support our anti-money laundering platform by resolving technical issues, managing databases, and collaborating with stakeholders. Leverage your SQL and cloud computing skills to enhance operations an...

Transform customer success through technical expertise as you support mobile SDK applications, analyze software issues, and provide strategic insights to enhance the adoption of location services thro...

Lead cross-functional teams to drive technology initiatives, ensuring operational stability and project delivery. Collaborate with stakeholders to align technology solutions with business goals while...

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Drive advanced technical support for trading solutions, managing complex incidents, troubleshooting, and collaborating with teams to enhance system performance and ensure exceptional customer experien...

Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...

Champion product stability by resolving complex technical escalations, supporting field engineers through troubleshooting, and identifying systemic issues for lasting solutions across assigned system...

Join a dynamic team to ensure stability and support for production technology services. Lead incident resolution and optimize operational practices while fostering a culture of development and collabo...

Engineer transformative solutions by integrating cutting-edge APIs into enterprise systems. Collaborate closely with clients to deploy production software efficiently while leveraging modern AI tools...

Join a dynamic team as you solve technical challenges for customers using cutting-edge delivery and Compute platforms. Collaborate with engineers to enhance customer success through effective support...

Optimize application performance and reliability by providing expert support and maintenance for critical business systems. Collaborate with cross-functional teams to troubleshoot issues, enhance oper...

Transform application deployment by collaborating with teams to streamline processes, enhance automation, and ensure high-quality releases across environments while mentoring junior members and drivin...

Unlock your potential as you build and maintain integrations that connect security tools to enhance customer workflows. Collaborate with a dynamic team to design, deliver, and support reliable solutio...

Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...

Unlock your potential by providing technical support and guidance for products aimed at combating online child exploitation. Collaborate across teams to enhance workflows and tooling, leveraging emerg...

Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...

Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...

Unlock potential by joining a dynamic team that bridges trading, technology, and operations. Support high-performance electronic trading systems, ensuring reliability and efficiency while collaboratin...

Optimize the technical support journey by resolving complex escalated issues and enhancing automation processes. Collaborate with engineering teams while delivering exceptional customer satisfaction i...

Drive operational excellence by leveraging data analysis and Lean Six Sigma methodologies. Lead initiatives that enhance performance across functions, mentor teams, and align improvements with strateg...

Empower teams to develop scalable, secure distributed systems that enhance customer experience and drive innovation. Collaborate cross-functionally to deliver robust solutions while maintaining high c...