Production Support Engineer Jobs in Austin, TX

Lead the transformation of our cloud-based application support by driving incident resolution, enhancing system reliability, and mentoring team members. Shape operational excellence through automation...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Join our team to develop scalable practices for AI and HPC infrastructure. Collaborate with engineers and vendors to enhance system testing and reliability, ensuring optimal performance of production...

Drive advanced technical support for trading solutions, managing complex incidents, troubleshooting, and collaborating with teams to enhance system performance and ensure exceptional customer experien...

Engineer transformative solutions by integrating cutting-edge APIs into enterprise systems. Collaborate closely with clients to deploy production software efficiently while leveraging modern AI tools...

Drive customer success by providing technical support for our delivery and Compute platforms. Collaborate with engineering teams to troubleshoot issues, guide users through our Control Panel, and enha...

Join a team that's transforming student transportation safety through innovative cloud platforms and automation. As a Sr DevOps Engineer, you'll enhance infrastructure, CI/CD, and MLOps, ensuring reli...

Deliver exceptional post-sales support for automated test products, ensuring customer satisfaction through effective troubleshooting, yield improvement, and technical consultancy. Collaborate with tea...

Transform application deployment by collaborating with teams to streamline processes, enhance automation, and ensure high-quality releases across environments while mentoring junior members and drivin...

Unlock your potential by resolving complex AI Networking solutions for global enterprise customers. Ensure top-tier support in connectivity, cloud, and computing environments while collaborating acros...

Support the operational efficiency of complex application cloud systems. Collaborate with teams to detect, document, and resolve system outages, ensuring compliance with standards while utilizing cont...

Pioneer technical excellence by transforming customer support through hands-on solutions, addressing escalations, and collaborating seamlessly with cross-functional teams to optimize post-sales experi...

Unlock your potential as you build and maintain integrations that connect security tools to enhance customer workflows. Collaborate with a dynamic team to design, deliver, and support reliable solutio...

Transform operational efficiency by investigating and resolving complex product-data issues. Collaborate with global teams to enhance data quality and drive systemic improvements in a fast-paced, 24/7...

Pioneer scalable, secure Kubernetes architecture for AWS environments, implementing zero-trust security and disaster recovery. Lead technical strategies, mentor engineers, and enhance operational effi...

Unlock potential by leading the design and implementation of observability solutions that enhance system reliability and performance. Collaborate with cross-functional teams to drive automation and op...

Lead end-to-end validation and deployment of innovative Compute and Storage hardware, ensuring system performance, reliability, and effective debugging across diverse teams and components in data cent...

Take ownership of the CI/CD pipeline and infrastructure for a network security appliance, ensuring robust automation and release integrity while modernizing legacy systems and integrating AI-assisted...

Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...

Unlock your potential by providing technical support and guidance for products aimed at combating online child exploitation. Collaborate across teams to enhance workflows and tooling, leveraging emerg...

Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...

Join a dynamic team as you lead the reliability program for our V2 and V3 aircraft, driving hands-on investigations and corrective actions across multiple engineering disciplines to enhance fleet perf...