Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$120K - $150K *

Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$85K - $90K *

Grow your career with a dynamic role that transforms data into strategic insights, driving enterprise-wide decision-making through innovative analytics and collaboration. Elevate your expertise in a c...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$171K - $299K *

Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $138K *

Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...

Markham, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $138K *

Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...

Ottawa, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $138K *

Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Join a team that's shaping customer strategy, driving growth through expert advisory, and developing a robust playbook to bridge platform capabilities with measurable business outcomes in strategic ac...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate your career by leveraging your expertise in Front-End and Back-End technologies. In this pivotal role, you'll steer project delivery, mentor teams, and establish technology standards that driv...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $225K *

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $243K *

Elevate your career by leading community engagement initiatives. Drive strategy, foster partnerships across functions, and manage a multi-capability team ensuring impactful, scalable engagements for s...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Lead the transformation of customer experience by unifying teams, developing strategies, and managing high-stakes client interactions. Drive product collaboration and operational excellence through in...

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Accelerate growth by leading key account strategies to achieve double-digit expansion. Position as a strategic partner in AI transformation, collaborating with cross-functional teams and engaging CXO...

Today

  •   5 - 7 years exp.  •   Information Technology

$120K - $180K *

Drive growth by establishing strategic partnerships, achieving over 15% YOY revenue increase, and engaging with CXOs to expand AI transformation initiatives in managed accounts. Collaborate with teams...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Partner with us to drive strategic AI transformation for top accounts, achieving YOY growth, building relations with CXOs, and expanding service offerings through collaboration and structured account...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Unlock your potential as a high-impact leader driving account growth and AI transformation. Partner with key CXOs to expand client engagement and achieve ambitious revenue targets through strategic co...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$126K - $171K *

Innovate customer experience by leading a dynamic team, developing strategies that enhance service delivery, and leveraging AI for improved efficiency and customer satisfaction. Collaborate across dep...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$126K - $171K *

Champion customer experience as you lead a dynamic team, enhancing service quality and driving innovative strategies aligned with business goals. Your expertise will shape transformative support initi...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$126K - $171K *

Transform the Customer Experience organization by driving strategy, innovation, and insights, all while developing a high-performing team and enhancing support operations. Lead the charge in crafting...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$126K - $171K *

Champion customer experience by leading a 40-person team, developing AI-driven strategies, enhancing customer insights, and partnering cross-functionally to elevate support operations and product road...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$126K - $171K *

Lead and evolve a talented 40-member Customer Experience team, enhancing support delivery and strategy by leveraging AI innovations to create exceptional customer experiences that drive satisfaction a...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$126K - $171K *

Accelerate your career by leading customer experience operations in a dynamic environment. Drive innovative strategies and integrate cutting-edge technologies, ensuring exceptional service delivery an...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$126K - $171K *

Elevate the customer experience by leading a dynamic team of 40, driving strategy, AI innovation, and insights integration to create operational excellence and exceptional customer interactions in a h...

Yesterday

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.