Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
3 days ago
Director of Customer Success (Enterprise)
$140K - $160K *
Join a team that's focused on driving client success and retention in a rapidly scaling enterprise environment. You'll enhance client relationships, champion integration strategies, and collaborate ac...
2 weeks ago
$100K - $130K *
Empower growth by leading a Customer Success team to enhance client satisfaction, retention, and revenue. Drive strategic initiatives, manage key relationships, and foster a culture of continuous impr...
2 weeks ago
$120K - $150K *
Shape the future of customer success by leading a dynamic team dedicated to enhancing client satisfaction and driving innovation in legal technology. Collaborate with cross-functional teams and improv...
3 weeks ago
$120K - $150K *
Join a team that's driving innovation in legal tech by enhancing customer success strategies, leading a high-performing team, and fostering strong relationships to elevate client satisfaction and rete...
3 weeks ago
$120K - $150K *
Shape the future of customer success by leading a high-performing team, enhancing satisfaction, and aligning initiatives with business goals. Leverage cutting-edge tools and collaborate with industry...
3 weeks ago
$120K - $150K *
Lead customer success strategies to enhance satisfaction, retention, and team performance. Collaborate cross-functionally to drive innovation and foster relationships, ensuring alignment with business...
3 weeks ago
$120K - $150K *
Shape the future of customer success by leading innovative strategies that enhance client satisfaction, build strong relationships, and drive team performance for optimum results in the dynamic legal...
3 weeks ago
$120K - $150K *
Elevate customer success by leading strategic initiatives and mentoring teams. You'll drive satisfaction through collaboration, data analysis, and innovative solutions that enhance client relationship...
3 weeks ago
$130K - $160K *
Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...
2 weeks ago
$197K - $232K *
Lead a high-performing Customer Success team, ensuring strategic alignment and satisfaction for key clients. Drive operational excellence and collaborate cross-functionally to maximize customer value...
1 week ago
$233K - $274K *
Engage with us to lead a high-performing Customer Success team, driving strategic relationships and ensuring exceptional service delivery for our most complex clients. Shape account strategies that en...
1 week ago
Senior Manager, Customer Success
$180K - $225K *
Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...
1 week ago
Director, Customer Success - West
$150K - $200K *
Champion customer success initiatives by leading a high-performing team to drive adoption, retention, and measurable outcomes across strategic accounts, ensuring alignment with customer goals and prod...
1 month ago
Director, Customer Success - West
$150K - $200K *
Drive efficiency at the helm of Customer Success, leading high-performing teams to ensure customer adoption, retention, and long-term impact using the platform's capabilities to achieve measurable bus...
1 month ago
$100K - $130K *
Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...
6 days ago
$120K - $150K *
Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...
3 weeks ago
Senior Manager of Customer Success (Enterprise)
$160K - $175K *
Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...
2 days ago
$150K - $180K *
Make your mark by leading customer success initiatives for strategic accounts, enhancing retention and growth while managing a team. Collaborate across teams to ensure superior customer health and sat...
3 weeks ago
$150K - $180K *
Shape the future of customer success by leading strategic national accounts, enhancing customer health, and driving account retention while mentoring a high-performing team to deliver exceptional serv...
3 weeks ago
$120K - $150K *
Elevate customer success by leading strategic accounts and developing a high-performing team. Drive retention, expand services, and strengthen relationships across key national clients while enhancing...
3 weeks ago
$130K - $180K *
Lead the charge in transforming customer operations into a world-class engine. You'll oversee onboarding, support, and success efforts, ensuring clarity and speed while scaling operational excellence...
1 week ago
$120K - $150K *
Transform client relationships by serving as a strategic advisor for complex accounts. Maximize value through expert guidance on PBM contracting, pricing, and vendor negotiations while ensuring client...
2 weeks ago
$120K - $150K *
Grow your career with a strategic advisor role overseeing key accounts. Leverage PBM expertise to guide complex clients, ensuring optimal outcomes and value across pharmacy programs while fostering tr...
2 weeks ago
$100K - $130K *
Join a team that drives exceptional customer experiences and enhances retention through proactive engagement and strategic leadership across all customer segments, fostering growth and delivering valu...
2 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.