Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$130K - $180K *

Transform integrated marketing strategies that drive performance outcomes and elevate campaigns across verticals. Lead the execution of high-impact initiatives in a dynamic, collaborative environment...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Engage with a dynamic team to launch integrated marketing campaigns across diverse verticals, enhancing pipeline growth and opportunity generation through strategic performance management and cross-fu...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$123K - $234K *

Architect innovative Salesforce solutions, driving client success through technical excellence, quality assurance, and collaborative strategies, while leveraging advanced cloud technologies for optima...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Shape the Commercial Finance function by leading FP&A activities, analyzing financial data, and enhancing pricing strategies, all while collaborating with leadership to drive business success and impr...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$112K - $155K *

Accelerate progress at our customer engagement initiatives, managing high-value Brand client relationships. Drive customer success with strategic coaching, cross-functional collaboration, and proactiv...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $155K *

Elevate customer success by fostering executive relationships, enhancing strategies for engagement, and driving product adoption to ensure our clients see measurable value in our solutions. Lead a tea...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$112K - $155K *

Empower client success through strategic relationship management and cross-functional collaboration. Drive customer engagement while enhancing satisfaction and renewal rates for a portfolio of high-va...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $135K *

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Engage with cross-functional teams to elevate our membership strategy. Drive data-informed initiatives that enhance guest loyalty and elevate revenue across a network of amusement parks through innova...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$82K - $140K *

Transform vendor strategies to enhance customer experiences and drive growth. Leverage data-driven insights, manage partnerships, and optimize operations within a dynamic retail environment to deliver...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$135K - $398K *

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$192K - $307K *

Lead the charge in defining and governing solution architectures that enhance data ecosystem capabilities across key business domains, driving compliance, advanced analytics, and digital transformatio...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Pioneer exceptional customer success by driving renewal execution and collaborating with internal teams to meet customer needs. Build strong relationships, negotiate effectively, and contribute to inc...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Empower your career by leading innovative marketing analytics and operations. Drive strategy, insights, and technology integration to transform data into actionable decisions, ensuring successful sale...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$118K - $170K *

Lead the charge in strategic business planning, providing expert guidance to senior executives, managing financial performance, and ensuring effective decision-making to drive organizational success w...

Vancouver, BCIn-Person

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$90K - $120K *

Drive partner success by leading a dedicated team, fostering collaboration, and analyzing performance to enhance sales and customer satisfaction while ensuring effective operational strategies across...

Mississauga, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$217K - $291K *

Accelerate progress at a strategic level by leading transformation in health care value services. Build a high-performing team focused on outcome engineering and drive engagement for measurable growth...

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$198K - $266K *

Lead the charge in transforming business value services by developing proactive, outcome-driven engagement strategies, optimizing team performance, and integrating innovative analytics within health c...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $130K *

Accelerate progress at utility-focused renewable energy programs by leading client success efforts. Foster key relationships, drive strategic initiatives, and enhance program operations to ensure clie...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $130K *

Lead the charge in driving creative excellence and strategic vision within our design department. Oversee a diverse client portfolio, mentor a talented team, and innovate processes to elevate impactfu...

1 week ago

  •   8 - 10 years exp.  •   Media

$90K - $120K *

Elevate your career by leading strategic client partnerships and innovating marketing services for schools. Drive enrollment growth, ensure service excellence, and champion high-impact solutions in th...

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$207K - $300K *

Elevate enterprise sales by owning the Coda Docs sales motion, driving growth through consultative partnerships, and leveraging expertise to close opportunities with complex stakeholders and diverse t...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $101K *

Empower vendor success through strategic relationship management, data analysis, and collaborative teamwork. Contribute to enhancing customer experiences while fostering growth in a dynamic environmen...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$167K - $234K *

Join a dynamic marketing team to drive field marketing strategy and execution. Collaborate with sales and operations to create impactful programs that enhance pipeline generation and revenue growth ac...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in driving significant account growth by strategically partnering with CXOs to ensure AI transformation success and identifying new business opportunities for long-term client engageme...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.