Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$87K - $114K *

Unlock your potential in a dynamic role that addresses operational challenges within healthcare, connecting with cross-functional teams to enhance provider relationships and drive effective solutions...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $114K *

Join a team that's focused on enhancing provider success by resolving operational challenges and fostering collaborative relationships while driving data-informed solutions across multiple internal pa...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $114K *

Lead the charge in enhancing operational efficiency by resolving provider issues through cross-functional collaboration, data-driven decision-making, and relationship management within a dynamic healt...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $127K *

Unlock potential by driving provider success through effective problem-solving, collaboration, and data-driven decisions. Engage with stakeholders to enhance operations and foster relationships, ensur...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Drive growth and operational excellence by leading partner integrations and initiatives. Own key relationships and coordinate cross-functional efforts to improve performance and ensure seamless execut...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$207K - $310K *

Lead strategic initiatives within a high-velocity team, optimizing business operations and bridging product strategy and execution. Collaborate with executives to enhance decision-making and drive com...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$207K - $310K *

Empower your career by partnering with leadership to drive operational excellence, optimize strategy execution, and bridge product and market dynamics within a transformative Data Cloud organization f...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$207K - $310K *

Drive strategic initiatives and operational efficiency within a high-growth organization, collaborating across teams to enable executive decision-making and align product strategy with market executio...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$207K - $310K *

Drive operational excellence and strategic initiatives within a fast-paced Data Cloud organization, collaborating closely with senior leadership to enhance decision-making, bridge gaps, and scale the...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$181K - $332K *

Elevate business success by leading a team in designing and executing impactful sales programs, fostering cross-functional collaboration, and leveraging data analytics to drive revenue growth and oper...

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Transform demand generation by owning end-to-end campaigns and aligning marketing efforts with sales needs. Collaborate with cross-functional teams while balancing hands-on execution and strategic ove...

Vancouver, BCIn-Person

Yesterday

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's focused on delivering exceptional client value while fostering strong relationships and a collaborative culture. Lead dynamic teams in managing key strategic projects, ensuring succ...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$107K - $161K *

Lead transformative customer experiences by aligning strategies and processes across global conferences. Drive operational efficiencies, elevate event quality, and foster collaboration to enhance atte...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$110K - $130K *

Lead the charge in executing robust B2B marketing strategies, ensuring on-time delivery of campaigns, precise content targeting, and measurable outcomes while driving demand across multiple channels i...

Vancouver, BCIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Drive customer engagement by architecting personalized omni-channel strategies that enhance adoption and retention for a diverse global customer base. Collaborate across teams to optimize outreach and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K - $150K *

Shape the future of enterprise client relationships by leading strategic engagements, driving growth, and fostering long-term value. Collaborate with C-suite executives to enhance client satisfaction...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $140K *

Take ownership of client media strategies by leading execution, optimization, and reporting efforts. Collaborate across teams, manage resources, and leverage analytics to drive impactful digital marke...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$87K - $172K *

Champion customer success by guiding Enterprise clients through technical challenges to maximize value on their journey with MongoDB, while mentoring team members and ensuring long-term advocacy and e...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $190K *

Elevate customer success by strategically guiding Enterprise accounts through complex challenges, fostering long-term relationships, and delivering impactful solutions that drive retention, revenue re...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $150K *

Lead the charge in driving regional performance and profitability by hiring, developing, and motivating teams. Create strategic plans, assess team strengths, and implement effective communication to a...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$140K - $200K *

Lead marketing initiatives that drive audience growth and engagement. Oversee content strategy, launch a podcast, and leverage AI to optimize workflows while collaborating closely with founders to sha...

1 week ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Join us to lead strategic partnerships with mid-market and enterprise accounts, driving retention and growth across a $5M to $6M portfolio. Be the key contact for People and L&D leaders, turning strat...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $190K *

Join a team that's committed to enhancing client relationships and driving revenue growth through strategic partnership, expert solutions, and stellar client service for complex and large group benefi...

Toronto, ONIn-Person

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Deliver impactful editorial strategies and content that shape market narratives, enhance thought leadership, and align with business priorities. Drive collaborative content development across teams, e...

Today

  •   8 - 10 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.