Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$100K - $130K *

Help us optimize Client Care Operations by leading strategic initiatives and enhancing customer experiences through data analysis, process improvement, and quality management within a fast-paced SaaS...

4 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Help us deliver seamless data hall fit-out projects by coordinating teams, managing schedules, and ensuring quality. Collaborate with clients and stakeholders to achieve project goals proficiently and...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $170K *

Partner with us to shape exceptional customer experiences across a medical tech portfolio, optimizing journeys, and leading cross-functional initiatives to enhance outcomes and drive business success...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$188K - $240K *

Shape the future of HCP marketing in a dynamic environment focused on Myotonic Dystrophy. Lead strategy, omnichannel engagement, and cross-functional collaboration to optimize HCP education and drive...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $110K *

Engage with biopharma startups to foster growth, develop networks, and enhance ecosystem relationships, leveraging commercial judgment and scientific expertise to create impactful partnerships and sup...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$163K - $217K *

Elevate patient care by leading national patient experience strategies, guiding cross-functional teams to enhance patient outcomes, ensuring program compliance, and driving enterprise value in a colla...

Oakville, ONIn-Person

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $200K *

Drive strategic PR initiatives globally, enhancing brand presence and market voice. Collaborate with executives, analysts, and partners to create a cohesive narrative that resonates across legal-tech...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $115K *

Shape the future of our analytics function by driving AI-enabled insights across the customer lifecycle. Collaborate with cross-functional teams to enhance decision-making and scale operations in a dy...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$180K - $224K *

Lead the charge in transforming deal structures and pricing strategies to optimize revenue and customer value, while fostering collaboration across Sales, Finance, and Legal for efficient execution an...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Collaborate with teams to design and execute the complete patient experience journey, ensuring seamless integration of multiple channels and strategic partnerships to enhance care accessibility in a g...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Play a key role in advancing health equity through effective partnership management in healthcare and behavioral health to implement evidence-based tobacco dependence treatment and reduce health dispa...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $175K *

Optimize your career by leading business systems strategy and operations. In this senior role, you'll guide a team, manage key integrations, and drive efficiency in alignment with company growth objec...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Champion the execution of strategic vision and operational excellence while leading teams to achieve business growth and enhance efficiency. You will translate ideas into actionable plans, driving hig...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$101K - $130K *

Shape the future of clinical excellence by leading a dedicated team to ensure high-quality patient care and satisfaction, driving site growth while managing fiscal responsibilities and compliance with...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $220K *

Unlock new opportunities by building and nurturing key customer relationships that showcase successful transformations in physical security and operational performance across multiple industries, driv...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $140K *

Join us to lead the design and management of health & benefits programs, driving client success through project management, strategy, and relationship building. Advance your career while fostering eff...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$153K - $238K *

Empower the university's digital transformation by leading application strategy, governance, and modernization initiatives that enhance operational agility and effectiveness while fostering innovation...

Vancouver, BCIn-Person

Reposted 4 days ago

  •   11 - 15 years exp.  •   Information Technology

$207K - $310K *

Pioneer high-impact initiatives as you drive operational excellence, foster collaboration, and shape strategic growth within a dynamic, global legal team, partnering with leadership to redefine organi...

Yesterday

  •   11 - 15 years exp.  •   Legal & Accounting

$120K - $150K *

Join a senior marketing leadership role to shape and execute integrated strategies. Collaborate with stakeholders to build brand awareness, drive client engagement, and enable business growth through...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Optimize talent acquisition strategies across campuses and experienced hires to build high-performing teams. Lead a dedicated team, collaborate with executives, and enhance employer branding while ens...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Staffing

$100K - $130K *

Lead and optimize manufacturing operations, ensuring compliance with safety, quality, and regulatory standards while driving continuous improvement initiatives across cross-functional teams to enhance...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $180K *

Grow your expertise in enterprise sales by driving revenue in the Western U.S. market. Lead impactful sales cycles with owners and contractors in Vertical Construction while leveraging IoT technology...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Shape the future of patient and guest experiences by leading improvement initiatives, analyzing data, and collaborating with teams across the healthcare system to ensure high satisfaction and engageme...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$82K - $112K *

Lead the charge in optimizing partner engagement through strategic planning and execution. This role ensures partners have the necessary tools and support to excel, enhancing sales processes and drivi...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Oversee the strategy and delivery of impactful customer and partner learning programs, ensuring alignment with product roadmaps and success metrics for effective adoption and implementation across glo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.