Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$152K - $266K *

Transform customer engagement through strategic leadership in semiconductor programs. Oversee end-to-end management, ensuring timely deliverables and alignment across teams while fostering strong part...

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$152K - $266K *

Drive customer program success by leading strategic initiatives across multiple functions, ensuring timely delivery of technical and operational commitments. Build partnerships with stakeholders to en...

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$108K - $184K *

Advance your career by leading operational excellence in provider network management, enhancing relationships, and driving strategy across all lines of business to optimize performance and ensure comp...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Optimize provider network operations while guiding strategic initiatives across divisions. Lead performance monitoring for key areas, ensuring compliance and efficiency while enhancing provider relati...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Drive customer success by cultivating partnerships that enhance platform adoption, improve operational efficiency, and ensure renewal planning for enterprise accounts. Become a trusted advisor and lea...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $184K *

Transform provider network operations by leading strategic initiatives and ensuring compliance across divisions. Collaborate cross-departmentally to enhance performance metrics and provider satisfacti...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Optimize provider network operations by managing key functions, enhancing performance, and fostering collaboration across departments to ensure compliance and operational excellence in a dynamic healt...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $184K *

Join a team that's committed to excellence in provider network operations. Oversee essential functions in provider relations, data management, and system interoperability to drive strategic initiative...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $110K *

Empower high-value customers by driving strategic onboarding, adoption, and retention, while ensuring maximum satisfaction and measurable success within a dynamic, multi-stakeholder environment...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $110K *

Join as a trusted advisor to high-value customers, ensuring strategic onboarding, product adoption, and customer success. Drive enterprise-level retention and satisfaction while delivering measurable...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$69K - $114K *

Accelerate progress at driving alliance marketing programs that enhance business visibility and growth. Oversee marketing strategy, content development, and campaign management while collaborating cro...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Business Services

$229K *

Lead the charge in scaling data engineering capabilities in healthcare, driving secure, AI-enabled platforms for clinical intelligence. Partner across functions to enhance analytics and operational ex...

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$271K - $406K *

Unlock potential by leading strategic initiatives, optimizing sales operations, and enhancing launch readiness across commercial functions to drive business success and collaboration in key markets...

2 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$300K - $400K *

Take ownership of strategic advertising partnerships, driving revenue growth through innovative marketing programs and client engagement, leveraging diverse media platforms and creative solutions to m...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Unlock potential by leading strategic health plan partnerships, ensuring operational excellence, and delivering measurable outcomes in client success for integrated healthcare services...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Pioneer innovation in people strategy as a trusted advisor, driving end-to-end GTM talent management and performance outcomes, ensuring alignment with revenue goals while navigating a dynamic, high-gr...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$94K - $137K *

Join a dynamic team focused on enhancing AI security solutions. You'll guide customers through onboarding, translate technical details into business impacts, and streamline processes to ensure effecti...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing customer relationships through strategic CRM initiatives, driving acquisition, retention, and lifetime value. Collaborate cross-functionally to optimize customer experienc...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$122K - $170K *

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$106K *

Collaborate to optimize data strategies that empower partners in civic engagement. You'll address complex data needs, support diverse campaigns, and enhance data management practices for effective adv...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$169K - $298K *

Pioneer new business lines in a fast-growing consumer market. Drive strategies from concept to revenue, collaborating across teams. Embrace hands-on operation to scale innovative solutions that levera...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$95K - $115K *

Pioneer client success by managing relationships with hospital partners, utilizing data to enhance service performance, and leading projects that drive continuous improvement and adoption of innovativ...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$146K - $235K *

Oversee the delivery of complex technical programs by collaborating across teams, managing dependencies, and ensuring launch success. Drive solutions from concept to market while prioritizing customer...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $206K *

Lead the delivery of innovative technical programs across engineering teams, driving collaboration and ensuring successful launches. Engage with cross-functional stakeholders to optimize project impac...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Accelerate progress at a growing organization by leading HR operations, enhancing employee support, and driving compliance, all while fostering team development and strategic partnerships across the e...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.