Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Customer Success Manager (Informatica)
$99K - $186K *
Develop trusted relationships with clients to ensure successful adoption and alignment of our solutions, driving value and engagement while expertly addressing both technical and business challenges t...
Reposted 4 weeks ago
Customer Success Manager (Informatica)
$99K - $186K *
Optimize customer engagement and success by delivering tailored solutions, driving business value, and leveraging technical expertise. Collaborate with stakeholders to align priorities and navigate co...
Reposted 4 weeks ago
Senior Customer Success Manager, Industry
$84K - $132K *
Empower established brands by building strong relationships and maximizing product value through strategic guidance and support. Drive client success by identifying opportunities, enhancing feature ad...
2 weeks ago
Senior Customer Success Manager, Industry
$84K - $132K *
Join our dynamic team as you drive customer success and build meaningful relationships with high-profile brands. Leverage your expertise to advocate for customer needs while ensuring product adoption...
2 weeks ago
Senior Customer Success Manager, Industry
$80K - $125K *
Engage with established brands as a trusted advisor, driving success and product adoption through strategic guidance, relationship building, and meticulous account management for optimal customer sati...
2 weeks ago
Senior Customer Success Manager, Industry
$76K - $119K *
Empower established brands to maximize their investment through strategic customer success initiatives and relationship building, ensuring client satisfaction and product adoption while advocating for...
2 weeks ago
Director, Commercial Insights and Analytics
$230K - $250K *
Lead the charge in developing commercial insights that shape strategic decision-making, leveraging market research and analytics to enhance business outcomes and drive lifecycle planning across cross...
1 week ago
Director, Commercial Insights and Analytics
$230K - $250K *
Shape the future of oncology by leading insights and analytics to drive commercial strategy, support product launches, and enhance market understanding through integrated research and competitive inte...
1 week ago
Senior Manager, Lifecycle & Communications
$110K - $130K *
Grow your influence by driving full lifecycle communications across patients and partners. Own strategy, design hands-on messaging, and analyze performance to enhance engagement and retention in a fas...
1 week ago
Senior Director - Encounters Technology Operations
$150K - $218K *
Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...
Today
Director, Change Enablement, Global Change Enablement CoE
$145K - $195K *
Inspire a culture of change by leading transformation initiatives, empowering teams, and developing change enablement strategies. Collaborate at all levels to foster adaptation and deliver significant...
1 week ago
$80K - $99K *
Shape the future of our community connections program by leading diverse teams, developing programs, and enhancing services for individuals with disabilities across multiple locations while ensuring c...
2 weeks ago
Associate Director, Managed Business Services
$149K - $195K *
Lead and optimize our global outsourcing strategy, managing multiple vendors across various functions to enhance operational effectiveness, align with corporate goals, and drive transformational outco...
Reposted 4 days ago
$125K - $150K *
Lead the design and execution of an enterprise data strategy, aligning analytics and AI initiatives with business needs. Foster data governance, ensure quality, and drive measurable business value acr...
1 month ago
$110K - $130K *
Shape the future of sales operations by executing impactful strategies, driving account planning, and enhancing pipeline management to elevate team performance and achieve revenue targets in a dynamic...
3 weeks ago
Customer Success Manager - Infrastructure and IT Consulting
$75K - $120K *
Elevate client success by managing relationships post-sale, ensuring satisfaction and value delivery while coordinating between diverse teams and tracking client engagements within our service platfor...
Reposted 1 week ago
Regional Client Success Team Manager
$115K - $160K *
Unlock operational success by leading a regional Client Success team, enhancing client relationships and driving growth across four markets with strategic oversight and regular collaboration with loca...
4 days ago
Regional Client Success Team Manager
$115K - $160K *
Develop strong client relationships, lead a regional success team, and drive account growth through strategic quarterly reviews and technology roadmaps, ensuring operational alignment across multiple...
5 days ago
Business Operations Lead, Docs
$125K - $150K *
Drive operational success by partnering with leadership to transform strategy into actionable plans, fostering collaboration across various functions and enhancing decision-making processes in a dynam...
1 week ago
Client Success and Implementation Manager
$100K - $130K *
Champion client success by managing strategic accounts and driving satisfaction, retention, and growth. Collaborate with teams to implement projects, ensure engagement, and proactively address client...
1 week ago
CS Strategy & Operations Sr Manager
$164K - $266K *
Optimize Customer Success strategies by leading process design and operational execution. Collaborate across teams to enhance workflow consistency, streamline playbooks, and leverage technology for im...
1 week ago
Director, Customer Success - Digital Retail
$104K - $110K *
Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...
2 weeks ago
CS Strategy & Operations Sr Manager
$158K - $232K *
Optimize customer success operations by refining processes and enhancing collaboration across teams. This strategic role focuses on lifecycle improvements and playbook execution, driving efficiency an...
1 week ago
CS Strategy & Operations Sr Manager
$158K - $223K *
Lead process design improvements for Customer Success, focusing on streamlining operations across all customer lifecycle stages while collaborating with cross-functional teams to enhance consistency a...
1 week ago
Director, Sales and Service Operations
$110K - $130K *
Lead and optimize client care, partner support, and inside sales teams. Drive performance through metrics, ensuring quality service delivery while scaling operations effectively to meet growth objecti...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.