Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$85K - $95K *

Develop and maintain exceptional client partnerships while advocating for customer success and engagement. Guide clients in leveraging solutions, conducting business reviews, and driving results to op...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$86K - $100K *

Lead operational excellence in our Consolidated Services team, shaping daily business functions and fostering collaboration across departments. Drive efficiency and support organizational goals in a d...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $175K *

Develop and maintain strategic partnerships, managing diverse account portfolios to drive growth and retention. Collaborate with cross-functional teams to enhance partner experiences and execute renew...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$103K - $209K *

Lead transformative change initiatives across the organization, shaping strategies and cultivating stakeholder engagement to foster adoption of new processes and technologies, while ensuring alignment...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$140K - $165K *

Lead the charge in developing audience-first media strategies for healthcare clients, guiding integrated planning and investment strategies to achieve impactful business outcomes while fostering team...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in expanding key account engagements and driving AI transformation. Collaborate with CXOs to achieve double-digit growth, while reinforcing Nagarro as a strategic partner. Make an impa...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $180K *

Drive double-digit YOY growth by expanding key account engagement, positioning as a strategic AI transformation partner, and developing strong CXO relationships while achieving revenue targets through...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in key account growth, driving over 15% YOY revenue expansion while establishing strategic partnerships with CXOs for AI transformation and enhancing client engagement across multiple...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Shape the future of strategic account growth by engaging with C-level clients to identify new opportunities and expand partnerships through AI and cloud-native solutions that deliver measurable busine...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$160K - $175K *

Drive strategic leadership in Patient Services, enhancing operational excellence and client partnerships while fostering a high-performing culture focused on patient care, accessibility, and program o...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$185K - $198K *

Lead the charge in transforming customer strategies through innovative CRM, enhancing retention, lifetime value, and engagement via data-driven lifecycle marketing. Drive cohesive cross-channel execut...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Empower growth by driving strategic partnerships within key accounts, achieving significant YOY expansion. Collaborate with CXOs to shape AI transformation initiatives, ensuring client success and lon...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $180K *

Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$266K - $356K *

Champion global revenue growth by architecting data-driven sales operations. Collaborate with executive leadership to optimize go-to-market strategies and lead a high-performing team focused on operat...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$266K - $380K *

Pioneer a data-driven sales operation by partnering with executives to architect scalable strategies. Lead a high-performing team while enhancing operational efficiency, aligning sales efforts, and dr...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$284K - $423K *

Shape the future of our sales operations by architecting a data-driven strategy, optimizing processes, and leading a high-performing team to enhance revenue growth and business performance across glob...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock the potential of our Customer Success team by driving pre- and post-sales initiatives. Use your expertise in AI and GRC to enhance customer satisfaction and deliver innovative solutions that al...

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Drive HR transformation and automation initiatives, enhancing process efficiency and scalability through innovative AI solutions while managing cross-functional projects and stakeholder relationships...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$165K - $230K *

Unlock product marketing success by crafting compelling narratives, executing go-to-market strategies, and driving cross-functional collaboration to enhance market positioning of innovative SaaS solut...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $270K *

Unlock potential by optimizing marketing operations to drive efficiency, enhance cross-functional collaboration, and leverage AI capabilities for improved processes and lead management, while building...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$153K - $192K *

Shape the future of talent acquisition by leading strategic recruitment initiatives, driving hiring effectiveness, and enhancing the candidate experience across North America while aligning with execu...

3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$124K - $147K *

Oversee enterprise privacy operations, setting strategies and leading cross-functional teams to ensure compliance and risk mitigation. Drive performance metrics and manage privacy tools to enhance glo...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Drive success for health-system partnerships by managing post-launch product relationships, ensuring clinics thrive on the platform while simplifying enterprise processes and aligning product roadmaps...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $300K *

Empower customer engagement and growth by leading post-sale marketing strategies, designing lifecycle campaigns, and driving adoption and retention. Collaborate with cross-functional teams to scale pr...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$93K - $150K *

Join us to empower clients in realizing value from their investments while enhancing customer engagement and driving success through strategic partnerships and insightful guidance...

Today

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.