Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Senior Manager, Customer Support
$95K - $115K *
Transform customer support dynamics by leading a high-performing team dedicated to operational excellence and exceptional service, ensuring a seamless 401(k) administration experience for all users wh...
2 weeks ago
Customer Success Manager (Remote)
$135K - $155K *
Grow your career with our remote Customer Success Manager role, driving user engagement and satisfaction for Veterans Affairs data modernization initiatives while collaborating across teams to enhance...
Reposted 3 days ago
$150K - $160K *
Drive sales excellence by leading and developing a team of Account Executives. Utilize your healthcare technology experience to enhance team performance, manage pipelines, and implement effective coac...
1 week ago
$70K - $101K *
Transform client relationships by ensuring successful engagement and value delivery. Work closely with diverse clients, onboarding them and supporting their use of Gartner services for optimal busines...
Reposted 3 weeks ago
$70K - $101K *
Join a team that's dedicated to ensuring clients maximize their value from services. Utilize your expertise in relationship management to build strong connections, drive engagement, and enhance client...
Reposted 3 weeks ago
Digital Program Manager, Customer Success
$100K - $120K *
Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...
3 weeks ago
Digital Program Manager, Customer Success
$95K - $115K *
Tackle customer success on a large scale by creating a data-driven program. Oversee risk identification, engagement strategies, and operational workflows to enhance customer retention and streamline p...
3 weeks ago
Senior Director, Global Partnerships
$160K - $200K *
Advance your career by building a global partner strategy to enhance partnerships across diverse business units. Drive new partner acquisition and improve existing relationships to achieve significant...
1 week ago
Senior Director, Digital Experience Platforms
$150K - $180K *
Elevate client experiences by leading digital platform solutions, overseeing technical teams, and ensuring high-quality delivery across various engagements while driving innovation in analytics, DAM...
1 week ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Drive strategic technology leadership for customer engagement, overseeing multi-platform delivery across sales, service, and marketing. Collaborate with business leaders to align technology roadmaps w...
Reposted 1 week ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Join us to lead strategic technology initiatives that enhance Sales, Service, Marketing, and Digital Commerce experiences. Collaborate with cross-functional teams to deliver scalable, AI-enabled solut...
Reposted 1 week ago
Senior Director, Customer Engagement Information Technology Partner
$190K - $300K *
Reimagine technology leadership as you drive the vision for customer engagement and marketing platforms. Partner across disciplines, delivering innovative solutions that enhance customer experiences a...
Reposted 1 week ago
Senior Customer Success Manager
$74K - $125K *
Elevate customer success by driving engagement, adoption, and value. Build strategic partnerships with key stakeholders to ensure positive outcomes and maximize ROI with innovative solutions tailored...
Yesterday
$100K - $120K *
Join a team that's driving growth and innovation in commercial janitorial solutions. Lead strategic sales initiatives, build high-performing teams, and forge key client relationships to expand market...
3 weeks ago
$100K - $120K *
Empower clinical excellence by leading respiratory therapy support teams to ensure compliance, competency, and high-quality service delivery while mentoring peers and optimizing patient care across yo...
4 weeks ago
$140K - $175K *
Take ownership of strategic client relationships and drive growth by delivering exceptional programs. Collaborate with internal teams to ensure flawless execution while maintaining high standards and...
2 weeks ago
$120K - $145K *
Accelerate your career by leading client partnerships and strategic initiatives in the healthcare advertising sector. Drive account growth, oversee execution, and ensure exceptional client experiences...
2 weeks ago
$156K *
Unlock your potential as you lead impactful travel and expense modernization initiatives, driving innovation and enhancing customer experiences for government agencies through collaboration and functi...
Today
Commercial Customer Success Manager
$110K - $130K *
Drive customer success by managing 70-80 mid-market accounts, enhancing onboarding and adoption while increasing usage and satisfaction. Collaborate cross-functionally to ensure customer growth and lo...
3 weeks ago
$160K - $200K *
Drive strategic sales success by leading and mentoring a high-performing team. Oversee the execution of sales plans and cultivate strong customer and partner relationships to enhance market presence a...
Today
$100K - $146K *
Champion the growth of our Customer Success team by enhancing retention and expansion across key accounts. Empower CSMs to drive operational excellence and deliver world-class customer experiences via...
2 weeks ago
$110K - $130K *
Drive excellence in client partnerships by leading strategic delivery and optimizing cross-functional collaboration in healthcare advertising. Shape brand direction and ensure compliance while managin...
2 weeks ago
$120K - $150K *
Unlock potential by leading client relationships and driving program success. Utilize strategic thinking and operational expertise to enhance client experiences and foster collaboration across teams i...
2 weeks ago
Customer Success Lead - West Coast (Remote)
$108K - $130K *
Lead a dynamic team of Customer Success Managers, driving strategic customer engagement and operational excellence. Shape critical processes and playbooks to maximize customer value, while partnering...
4 weeks ago
Customer Success Manager, Commerce Cloud
$147K - $202K *
Join a dedicated team as a Customer Success Manager, where you will build strong partnerships with Salesforce customers, ensuring they achieve their business goals and maximize the value of their inve...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.