Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Customer Success Operations Manager - MS (Remote)
$75K - $95K *
Champion operational excellence by coordinating critical post-sale processes and improving customer lifecycle experiences. Collaborate cross-functionally to ensure accurate execution of customer reque...
3 weeks ago
Sr. Strategic Customer Success Manager, Big Tech/AI
$130K - $180K *
Lead customer success initiatives by fostering strategic partnerships with enterprise clients. Drive measurable outcomes, ensure executive alignment, and promote advocacy programs that enhance user ex...
4 weeks ago
$150K - $175K *
Lead the charge in ensuring partner success by managing strategic relationships, fostering collaboration across teams, and driving measurable growth and retention for key accounts while advocating for...
2 weeks ago
$150K - $175K *
Join our team as you oversee partner success, driving retention and measurable value across our strategic partner portfolio. Collaborate with cross-functional teams to advocate for partner needs and u...
2 weeks ago
$100K - $130K *
Champion partner success and retention by serving as the trusted advocate for key strategic partners, translating their objectives into actionable initiatives and ensuring seamless collaboration acros...
3 weeks ago
Senior Director, Marketing Strategy & Operations
$165K - $185K *
Lead integrated B2B marketing strategies, ensuring alignment across teams to drive measurable pipeline impact and optimize campaign execution for growth...
2 days ago
Head of Client Success (Creator Marketing)
$120K - $150K *
Lead and manage high-value client engagements, guiding a team of Campaign Managers to ensure strategic success and excellent execution of large-scale creator marketing campaigns. Oversee client relati...
3 weeks ago
Vice President, Customer Success
$220K - $260K *
Inspire and transform the Customer Success organization to enhance customer value, retention, and growth. Drive AI integration while building operational rigor, enabling seamless customer experiences...
4 weeks ago
$136K - $160K *
Advance your career by leading operations and growth strategies within a dynamic client services environment while driving profitability and ensuring customer satisfaction across assigned accounts...
4 weeks ago
Senior Customer Success Manager
$115K - $130K *
Join a team that's transforming customer success by leading the charge in delivering industry-leading outcomes, promoting growth, and ensuring customer satisfaction for mid-market accounts through you...
Yesterday
$120K - $150K *
Elevate customer experience through strategic management of quality, training, and knowledge systems. Impact agent performance using AI tools while collaborating with cross-functional teams to ensure...
3 weeks ago
$120K - $150K *
Shape the future of customer experience by leading quality management, training, and AI-powered solutions. Drive strategic initiatives that enhance agent performance and optimize knowledge systems acr...
3 weeks ago
$80K - $110K *
Join a team that's dedicated to enhancing customer experiences by driving adoption, retention, and value realization. Collaborate with clients and internal teams to ensure successful implementations a...
Reposted 1 week ago
$80K - $110K *
Join a team that's committed to enhancing the customer journey by driving adoption and retention. Collaborate across teams to deliver value, resolve issues, and ensure customers maximize their experie...
Reposted 1 week ago
$115K - $125K *
Join a team that's dedicated to enhancing client relationships and driving sustainable growth. Lead a diverse Client Success team to deliver exceptional outcomes, ensuring contract compliance and fina...
Reposted 3 weeks ago
$115K - $125K *
Drive strategic initiatives and client relationships, ensuring unparalleled satisfaction and sustainable growth across diverse accounts while leading a dedicated team of professionals to achieve excel...
Reposted 3 weeks ago
$62K - $145K *
Unlock your potential by guiding customers through transformative journeys, enhancing their experience with tailored solutions and maximizing value from robust offerings while driving engagement and l...
Today
Senior Analyst Customer Success
$90K - $120K *
Unlock potential by fostering long-term customer relationships, driving engagement, and optimizing product usage. Ensure seamless support across the customer journey and mentor a team dedicated to enh...
3 days ago
Client Success Director, Legal
$120K - $150K *
Engage clients by driving adoption and value across enterprise accounts. Be a trusted advisor to stakeholders and manage overall client health through proactive strategies, ensuring long-term partners...
3 weeks ago
$133K - $220K *
Oversee the operational delivery of energy management services, ensuring program effectiveness, client satisfaction, and comprehensive performance metrics across a national footprint while leading a d...
6 days ago
$145K - $155K *
Lead the strategy and execution of scalable sales enablement programs to enhance revenue growth and productivity. Collaborate with leadership to develop tools and processes that align with business ob...
4 weeks ago
Mid-Market Customer Success Manager
$125K - $145K *
Support client success by integrating technology solutions, driving training, and building relationships. Lead multiple accounts, ensuring exceptional value and scalable processes for mid-market clien...
Yesterday
Digital Customer Success Manager (DCSM)
$106K - $124K *
Shape the future of customer success by providing expert guidance to enhance cloud subscription adoption, ensuring value realization and business expansion through post-sales engagement best practices...
Yesterday
Customer Success - Associate Partner
$70K - $95K *
Empower customer success by nurturing relationships, driving adoption, and promoting growth within a pivotal role in client engagement and retention. Act as the trusted advisor, utilizing technology t...
2 weeks ago
$120K - $150K *
Empower a high-performing Customer Success team to drive engagement, increase retention, and enhance enterprise client relationships, shaping long-term strategies to achieve ambitious revenue targets...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.