Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Shape the future of customer experience by leading quality management, training, and AI-powered solutions. Drive strategic initiatives that enhance agent performance and optimize knowledge systems acr...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Drive sales success by championing tailored supply chain solutions, developing relationships with industry decision-makers, and leading strategic business proposals to achieve growth and optimize oper...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $150K *

Unlock potential by leading transformative projects at the intersection of technology and customer success. Drive strategic initiatives for enterprise clients, ensuring effective solutions and team em...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Empower your career by leading the Engagement & Communications team. Drive strategic initiatives and collaborate with senior leaders to translate complex ideas into clear messaging that resonates acro...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Business Services

$170K - $205K *

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$170K - $200K *

Shape the partner marketing strategy end to end, driving pipeline through targeted programs for brokers and consultants. Collaborate across teams to build effective marketing initiatives that enhance...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$161K - $284K *

Transform global HR service delivery through innovative technology solutions, enhancing employee experience and operational efficiency while leading a diverse, distributed team across multiple regions...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Engineer powerful Email & SMS marketing strategies that drive client success. Shape lifecycle programs, optimize customer journeys, and enhance engagement to foster revenue growth across a diverse por...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$65K - $100K *

Transform your career by leading operations in a vibrant location, ensuring sales growth, exceptional guest experiences, and team development. Drive performance and uphold standards in a high-energy e...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Lead the charge in product marketing strategy and execution, overseeing go-to-market initiatives for financial solutions. Drive market intelligence and cross-functional collaboration to enhance produc...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Lead the charge in shaping strategic external communications to advance reputation. Collaborate with executives and teams to manage media relations, crisis response, and storytelling initiatives that...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$161K - $269K *

Join a dynamic team to lead Solutions Consulting efforts, fostering talent and driving innovative strategies for customer success, while collaborating with cross-functional departments to enhance prod...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Join a team that's dedicated to enhancing member success through leadership of the entire post-sale journey, ensuring satisfaction and retention while optimizing personal experiences for all clients...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$220K - $400K *

Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$117K - $150K *

Empower your career by leading audience activation strategies that drive revenue growth in advanced advertising. Collaborate with media agencies to unlock new business opportunities and deliver innova...

1 week ago

  •   5 - 7 years exp.  •   Media

$90K - $120K *

Champion operational excellence by leading a high-performing Contact Center team, driving strategy alignment with customer experience goals, and implementing innovative solutions for continuous improv...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$135K - $165K *

Lead, foster, and manage client partnerships while driving multi-disciplinary team success to deliver strategic project excellence. Your expertise will steer workflow and development, aligning client...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $140K *

Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$165K - $170K *

Elevate digital strategy by managing the product lifecycle across diverse channels. Lead cross-functional teams to innovate, analyze performance, and drive profitability in an AI-driven environment. C...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$165K - $170K *

Transform the digital channels portfolio by leading cross-functional projects and strategies while managing financial performance and product lifecycles. Leverage AI tools and data analytics to drive...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$187K - $213K *

Shape compliance initiatives and governance to enhance the Compliance Management Program. Collaborate across teams to ensure regulatory alignment, driving risk management solutions that meet evolving...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$187K - $213K *

Shape the future of compliance risk management by leading initiatives that enhance governance and oversight. Collaborate with stakeholders, leverage analytics, and influence outcomes in a dynamic, reg...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$187K - $213K *

Join a team that enhances compliance governance through strategic leadership and data-driven initiatives, while managing complex programs to mitigate risks and ensure effective oversight in a dynamic...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $170K *

Engage data-driven strategies to enhance customer journey and lifecycle, driving subscription growth through onboarding, retention, and personalized experiences within a trusted news organization...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$130K - $180K *

Shape the future of demand generation by leading integrated campaigns, building marketing systems, and architecting growth strategies across commercial and federal environments. Drive measurable outco...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.