Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Shape the future of customer experience by leading quality management, training, and AI-powered solutions. Drive strategic initiatives that enhance agent performance and optimize knowledge systems acr...
3 weeks ago
$100K - $130K *
Drive sales success by championing tailored supply chain solutions, developing relationships with industry decision-makers, and leading strategic business proposals to achieve growth and optimize oper...
3 weeks ago
Director, Customer Implementation
$120K - $150K *
Unlock potential by leading transformative projects at the intersection of technology and customer success. Drive strategic initiatives for enterprise clients, ensuring effective solutions and team em...
Reposted 3 weeks ago
Director, Engagement & Communications
$120K - $150K *
Empower your career by leading the Engagement & Communications team. Drive strategic initiatives and collaborate with senior leaders to translate complex ideas into clear messaging that resonates acro...
1 week ago
$170K - $205K *
Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...
Yesterday
$170K - $200K *
Shape the partner marketing strategy end to end, driving pipeline through targeted programs for brokers and consultants. Collaborate across teams to build effective marketing initiatives that enhance...
3 days ago
$161K - $284K *
Transform global HR service delivery through innovative technology solutions, enhancing employee experience and operational efficiency while leading a diverse, distributed team across multiple regions...
Reposted 6 days ago
Associate Director of Email & SMS Marketing
$90K - $120K *
Engineer powerful Email & SMS marketing strategies that drive client success. Shape lifecycle programs, optimize customer journeys, and enhance engagement to foster revenue growth across a diverse por...
1 week ago
Center Sales Director, Greater Boston
$65K - $100K *
Transform your career by leading operations in a vibrant location, ensuring sales growth, exceptional guest experiences, and team development. Drive performance and uphold standards in a high-energy e...
Yesterday
$100K - $130K *
Lead the charge in product marketing strategy and execution, overseeing go-to-market initiatives for financial solutions. Drive market intelligence and cross-functional collaboration to enhance produc...
3 weeks ago
Senior Director, Communications
$130K - $180K *
Lead the charge in shaping strategic external communications to advance reputation. Collaborate with executives and teams to manage media relations, crisis response, and storytelling initiatives that...
Reposted 3 weeks ago
Director, Solutions Consultants - West
$161K - $269K *
Join a dynamic team to lead Solutions Consulting efforts, fostering talent and driving innovative strategies for customer success, while collaborating with cross-functional departments to enhance prod...
2 weeks ago
$120K - $180K *
Join a team that's dedicated to enhancing member success through leadership of the entire post-sale journey, ensuring satisfaction and retention while optimizing personal experiences for all clients...
4 weeks ago
Engineering Manager, Customer Studios
$220K - $400K *
Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...
6 days ago
$117K - $150K *
Empower your career by leading audience activation strategies that drive revenue growth in advanced advertising. Collaborate with media agencies to unlock new business opportunities and deliver innova...
1 week ago
$90K - $120K *
Champion operational excellence by leading a high-performing Contact Center team, driving strategy alignment with customer experience goals, and implementing innovative solutions for continuous improv...
1 week ago
$135K - $165K *
Lead, foster, and manage client partnerships while driving multi-disciplinary team success to deliver strategic project excellence. Your expertise will steer workflow and development, aligning client...
1 week ago
$110K - $140K *
Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...
Reposted yesterday
Product Director, Digital Channels
$165K - $170K *
Elevate digital strategy by managing the product lifecycle across diverse channels. Lead cross-functional teams to innovate, analyze performance, and drive profitability in an AI-driven environment. C...
1 week ago
Product Director, Digital Channels
$165K - $170K *
Transform the digital channels portfolio by leading cross-functional projects and strategies while managing financial performance and product lifecycles. Leverage AI tools and data analytics to drive...
1 week ago
Director, Consumer Center of Excellence
$187K - $213K *
Shape compliance initiatives and governance to enhance the Compliance Management Program. Collaborate across teams to ensure regulatory alignment, driving risk management solutions that meet evolving...
Reposted 2 days ago
Director, Consumer Center of Excellence
$187K - $213K *
Shape the future of compliance risk management by leading initiatives that enhance governance and oversight. Collaborate with stakeholders, leverage analytics, and influence outcomes in a dynamic, reg...
Reposted 2 days ago
Director, Consumer Center of Excellence
$187K - $213K *
Join a team that enhances compliance governance through strategic leadership and data-driven initiatives, while managing complex programs to mitigate risks and ensure effective oversight in a dynamic...
Reposted 2 days ago
Director of Lifecycle & Growth
$160K - $170K *
Engage data-driven strategies to enhance customer journey and lifecycle, driving subscription growth through onboarding, retention, and personalized experiences within a trusted news organization...
2 weeks ago
Director / Sr. Director, Demand Generation
$130K - $180K *
Shape the future of demand generation by leading integrated campaigns, building marketing systems, and architecting growth strategies across commercial and federal environments. Drive measurable outco...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.