Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$180K - $250K *

Accelerate your career by driving strategic enterprise growth initiatives. You'll manage key client relationships and own important deals, working closely with our CEO in a dynamic and impactful role...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Engage in comprehensive enterprise sales cycles, leading complex strategies and building relationships within targeted industries to drive growth and close opportunities while maintaining pipeline gov...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $180K *

Lead the end-to-end enterprise sales cycle, developing strategic plans for targeted utilities while managing complex negotiations and fostering executive-level relationships to drive expansion opportu...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Join a team that's dedicated to enhancing customer engagement through efficient service delivery and operational excellence in SaaS solutions. Engage with enterprise clients, driving their success thr...

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$105K - $155K *

Join a growing Activation team to lead impactful social media strategies for healthcare clients, driving execution across organic, paid, and influencer programs while fostering client partnerships and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$93K - $120K *

Engage with key customers to drive expansion and uncover business opportunities. Collaborate with cross-functional teams to lead complex deals, ensuring a robust pipeline while fostering executive rel...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $190K *

Lead a high-performing finance team to ensure financial integrity, optimize reporting and compliance processes, and enable scalable systems for growth. Serve as a trusted partner to executive leadersh...

Waterloo, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$108K - $169K *

Lead the Client Services department, ensuring client satisfaction, managing teams, and driving strategic initiatives to foster growth while adhering to compliance and operational excellence standards...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$108K - $169K *

Transform client services through strategic leadership, team development, and operational excellence, ensuring high-quality support and innovation while collaborating across departments to meet organi...

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $240K *

Deliver exceptional user experiences as you lead the optimization of our critical insurance funnel, driving revenue growth through data analysis and strategic vision while managing a high-performing p...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$187K - $260K *

Transform customer experiences by leading collaborative initiatives that enhance consumer journeys, focusing on measurable improvements and execution strategies across cross-functional teams. Drive in...

6 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$203K - $305K *

Analyze marketing data to drive decisions and measure impact. Lead a high-performing team in marketing analytics, shaping strategies for insights, performance, and channel ROI across the business...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$170K - $256K *

Champion world-class customer experiences by strategically leading engagement initiatives, guiding technical adoption, and optimizing client interactions. Drive improvements through clear metrics and...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $256K *

Champion a world-class customer experience by leading a dynamic team focused on AI workload adoption, engagement strategies, and customer success. Collaborate across functions to ensure meaningful val...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $256K *

Champion customer engagement by driving strategy, operations, and value realization from AI workloads. Collaborate across teams to enhance client success and retention while optimizing user experience...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $256K *

Champion customer success and engagement strategies for a leading platform. You'll enhance user experience, orchestrate recovery strategies, and lead a dedicated team to ensure technical excellence ac...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $256K *

Transform customer experience by leading engagement strategies that ensure successful AI workload adoption. Collaborate across teams to optimize user satisfaction and retention while driving operation...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Shape enterprise-wide strategic procurement for indirect categories, leading teams in supplier performance, cost optimization, and governance. Serve as a senior advisor to executives, driving transfor...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Shape the future of indirect procurement by leading enterprise strategy, enhancing supplier performance, and driving cost optimization while advising executive leadership on sourcing initiatives and g...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Elevate enterprise-wide procurement by leading strategic initiatives in indirect sourcing. Drive supplier performance, optimize costs, and enhance risk management while advising senior executives on s...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $144K *

Analyze customer engagement strategies and drive proactive initiatives that elevate customer satisfaction, improve adoption rates, and reduce support interactions through data insights and program man...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $144K *

Elevate customer engagement by leading transformative programs within Technical Support that improve product adoption and satisfaction while proactively addressing customer needs through strategic ins...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $144K *

Join a team that's transforming customer engagement through strategic initiatives that enhance product adoption and satisfaction, while proactively addressing support needs to improve overall customer...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $133K *

Join a team that's focused on enhancing sales effectiveness and driving growth in the health insurance market. You'll collaborate cross-functionally to equip the organization with the tools and traini...

Today

  •   8 - 10 years exp.  •   Healthcare

$92K - $133K *

Unlock potential by equipping the sales organization with tools and insights to drive growth in the health insurance market, ensuring sales effectiveness and enhancing overall productivity through str...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.