Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$180K - $250K *
Accelerate your career by driving strategic enterprise growth initiatives. You'll manage key client relationships and own important deals, working closely with our CEO in a dynamic and impactful role...
2 weeks ago
$135K - $160K *
Engage in comprehensive enterprise sales cycles, leading complex strategies and building relationships within targeted industries to drive growth and close opportunities while maintaining pipeline gov...
Reposted 4 weeks ago
$150K - $180K *
Lead the end-to-end enterprise sales cycle, developing strategic plans for targeted utilities while managing complex negotiations and fostering executive-level relationships to drive expansion opportu...
Reposted 4 weeks ago
$95K - $115K *
Join a team that's dedicated to enhancing customer engagement through efficient service delivery and operational excellence in SaaS solutions. Engage with enterprise clients, driving their success thr...
2 days ago
$105K - $155K *
Join a growing Activation team to lead impactful social media strategies for healthcare clients, driving execution across organic, paid, and influencer programs while fostering client partnerships and...
2 weeks ago
$93K - $120K *
Engage with key customers to drive expansion and uncover business opportunities. Collaborate with cross-functional teams to lead complex deals, ensuring a robust pipeline while fostering executive rel...
4 weeks ago
$160K - $190K *
Lead a high-performing finance team to ensure financial integrity, optimize reporting and compliance processes, and enable scalable systems for growth. Serve as a trusted partner to executive leadersh...
4 weeks ago
$108K - $169K *
Lead the Client Services department, ensuring client satisfaction, managing teams, and driving strategic initiatives to foster growth while adhering to compliance and operational excellence standards...
Yesterday
$108K - $169K *
Transform client services through strategic leadership, team development, and operational excellence, ensuring high-quality support and innovation while collaborating across departments to meet organi...
5 days ago
Director of Product - Customer Experience & Conversion
$200K - $240K *
Deliver exceptional user experiences as you lead the optimization of our critical insurance funnel, driving revenue growth through data analysis and strategic vision while managing a high-performing p...
2 weeks ago
Director of Customer Experience & Conversion Excellence
$187K - $260K *
Transform customer experiences by leading collaborative initiatives that enhance consumer journeys, focusing on measurable improvements and execution strategies across cross-functional teams. Drive in...
6 days ago
Director, Marketing Data & Analytics
$203K - $305K *
Analyze marketing data to drive decisions and measure impact. Lead a high-performing team in marketing analytics, shaping strategies for insights, performance, and channel ROI across the business...
1 week ago
Director Customer Experience and Engagement
$170K - $256K *
Champion world-class customer experiences by strategically leading engagement initiatives, guiding technical adoption, and optimizing client interactions. Drive improvements through clear metrics and...
1 week ago
Director Customer Experience and Engagement
$170K - $256K *
Champion a world-class customer experience by leading a dynamic team focused on AI workload adoption, engagement strategies, and customer success. Collaborate across functions to ensure meaningful val...
1 week ago
Director Customer Experience and Engagement
$170K - $256K *
Champion customer engagement by driving strategy, operations, and value realization from AI workloads. Collaborate across teams to enhance client success and retention while optimizing user experience...
1 week ago
Director Customer Experience and Engagement
$170K - $256K *
Champion customer success and engagement strategies for a leading platform. You'll enhance user experience, orchestrate recovery strategies, and lead a dedicated team to ensure technical excellence ac...
1 week ago
Director Customer Experience and Engagement
$170K - $256K *
Transform customer experience by leading engagement strategies that ensure successful AI workload adoption. Collaborate across teams to optimize user satisfaction and retention while driving operation...
1 week ago
$135K - $160K *
Shape enterprise-wide strategic procurement for indirect categories, leading teams in supplier performance, cost optimization, and governance. Serve as a senior advisor to executives, driving transfor...
6 days ago
$125K - $150K *
Shape the future of indirect procurement by leading enterprise strategy, enhancing supplier performance, and driving cost optimization while advising executive leadership on sourcing initiatives and g...
6 days ago
$125K - $150K *
Elevate enterprise-wide procurement by leading strategic initiatives in indirect sourcing. Drive supplier performance, optimize costs, and enhance risk management while advising senior executives on s...
6 days ago
Program Manager - Proactive Customer Engagement
$90K - $144K *
Analyze customer engagement strategies and drive proactive initiatives that elevate customer satisfaction, improve adoption rates, and reduce support interactions through data insights and program man...
1 week ago
Program Manager - Proactive Customer Engagement
$90K - $144K *
Elevate customer engagement by leading transformative programs within Technical Support that improve product adoption and satisfaction while proactively addressing customer needs through strategic ins...
1 week ago
Program Manager - Proactive Customer Engagement
$90K - $144K *
Join a team that's transforming customer engagement through strategic initiatives that enhance product adoption and satisfaction, while proactively addressing support needs to improve overall customer...
1 week ago
$92K - $133K *
Join a team that's focused on enhancing sales effectiveness and driving growth in the health insurance market. You'll collaborate cross-functionally to equip the organization with the tools and traini...
Today
$92K - $133K *
Unlock potential by equipping the sales organization with tools and insights to drive growth in the health insurance market, ensuring sales effectiveness and enhancing overall productivity through str...
Today
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.