Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$170K - $190K *

Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Join a team that's dedicated to enhancing employee benefits experiences by managing operations, vendor relationships, and compliance while leading a motivated Benefits Coordinator in a dynamic and evo...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$91K - $136K *

Strategize high-level administrative support while enhancing organizational efficiency. Collaborate closely with leaders to drive culture initiatives and manage operational tasks like calendaring and...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$91K - $136K *

Champion the success of executive leadership by managing complex calendars, logistics, and strategic initiatives. Collaborate across functions to ensure seamless execution and support a positive compa...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$225K - $245K *

Champion data excellence by leading commercial data strategy and governance in a key role, driving quality, integration, and innovation across the organization to support commercial growth and informe...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$78K - $102K *

Join a team that drives innovative learning solutions, enhancing technician skills and engagement to foster career growth. Oversee comprehensive training programs to align with organizational goals an...

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$137K - $182K *

Transform key client relationships by leading strategic initiatives and ensuring alignment with business goals. Collaborate across teams to drive sales growth, enhancing customer engagement and delive...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$115K *

Launch strategic sales initiatives to drive revenue growth and enhance customer satisfaction across multiple retail locations, ensuring high performance of sales teams and alignment with market needs...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$115K *

Lead the charge in driving sales performance and customer satisfaction across multiple retail locations while developing strategies to exceed revenue targets and enhance the customer experience...

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$105K - $120K *

Engage as a strategic leader, enhancing workplace culture and employee experience through exceptional service, innovative operations, and effective vendor management. Champion collaboration and contin...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$220K - $290K *

Join a strategic growth initiative to expand revenue streams as you build and lead a commercial team. Drive sales, influence cross-functional strategies, and operate with autonomy to scale a new line...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Engage with high-value customers to ensure satisfaction, retention, and growth. Act as the primary relationship owner across departments, proactively addressing needs, mitigating risks, and leading st...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$300K - $360K *

Empower your sales career by driving enterprise cloud data security solutions. Manage full sales cycles, collaborating with clients to address their unique challenges while fostering relationships wit...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$108K - $134K *

Engage key Enterprise customers by providing strategic guidance, fostering strong relationships, and enhancing product adoption to drive retention and growth, while collaborating with cross-functional...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead the charge in innovative marketing strategies to enhance community engagement and patient outreach, while fostering strong relationships within local networks and ensuring the delivery of excepti...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $180K *

Shape the future of communication strategies by bridging creative ideas with data-driven insights. Collaborate with teams to ensure impactful media executions across paid, owned, and earned channels w...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $145K *

Transform enterprise project delivery by leading multifaceted teams and leveraging agile principles. Drive success through effective management of project life cycles, ensuring alignment between clien...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Join our team to drive growth by reactivating lapsed accounts and expanding our advertising measurement solutions across various sectors. This sales-focused role combines prospecting and program manag...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$167K - $185K *

Oversee strategic HR operations across multiple entities, ensuring alignment with business goals. Lead talent acquisition, performance management, and compliance to foster a people-focused, scalable w...

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive national account strategy by leading high-value client relationships, guiding a talented team, and achieving revenue targets that enhance overall brand success through innovative merchandise sol...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $180K *

Lead the charge in managing NIH's enterprise directory and people-data hub, ensuring seamless delivery, operation, and modernization across diverse systems while coordinating with stakeholders and ove...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $190K *

Drive innovative integrated communications strategies that enhance brand presence and engage clients across earned media, experiential moments, and social channels. Lead a talented team in delivering...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Media

$125K - $150K *

Join a team that drives sales performance and pipeline quality by collaborating with sales, account management, and financial leadership. Enhance strategic decision-making, optimize revenue growth, an...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Unlock potential by leading a high-impact Solutions Consulting team to drive revenue, enhance win rates, and execute market strategies through collaboration and innovation across sales and customer su...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Transform sourcing strategies for indirect spend, managing $500M-$750M in annual budgets. Collaborate with cross-functional teams, engage senior stakeholders, and lead a high-performing team to drive...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.