Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Community & Advocacy
$147K - $221K *
Champion the customer community and advocacy program to elevate engagement while directly impacting growth. Lead a dynamic team, foster cross-functional partnerships, and utilize data-driven insights...
Yesterday
$90K - $120K *
Join a team that's driving growth in the fiber optics and data center sectors. Lead operational excellence, cultivate strategic client relationships, and manage a dynamic team while ensuring complianc...
Reposted today
DIRECTOR ENGINEERING OPERATIONS
$120K - $150K *
Lead the charge in enhancing engineering operations by implementing scalable frameworks, project delivery authority, and performance metrics to drive efficiency and accountability across engineering t...
3 days ago
Channel Field Marketing Manager
$110K - $145K *
Drive impactful co-marketing initiatives with channel partners across the Americas, enhancing partner-sourced pipeline while ensuring alignment with sales strategies and clear ROI standards. Collabora...
1 month ago
Senior Director, Product Development & Improvement - DSMI
$140K - $180K *
Champion innovation by leading a high-performing engineering team to enhance product development. Drive accountability and strategic execution while overseeing the end-to-end process of delivering mar...
Reposted 4 weeks ago
Director, Product Management Partner Experiences
$177K - $292K *
Drive seamless integration of third-party devices into a smart home ecosystem by leading strategic roadmaps and partnerships. Collaborate with top tech firms to enable frictionless user experiences an...
3 days ago
$99K - $166K *
Innovate by leading product marketing strategies in a fast-paced construction tech environment. Collaborate with cross-functional teams to enhance user engagement and drive adoption of innovative solu...
3 days ago
$99K - $166K *
Join a team that's reshaping construction tech marketing! Collaborate across departments to drive product adoption and revenue growth through innovative market insights and go-to-market strategies...
3 days ago
$160K - $180K *
Champion payroll excellence by leading strategic operations across entities. Drive compliance, enhance efficiencies, and support mergers with hands-on leadership in a growing shared services model. Em...
2 days ago
Associate Director, Programmatic
$96K - $130K *
Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...
Today
Associate Director, Programmatic
$100K - $110K *
Lead the charge in programmatic strategy, driving advanced automated media solutions and fostering client partnerships to enhance account performance in a rapidly evolving digital landscape...
Yesterday
Associate Director, Visual Design
$122K - $200K *
Shape the future of visual design by redefining strategic aesthetics. Collaborate across teams to elevate brand identity and design excellence while ensuring innovative solutions align with organizati...
1 week ago
Enterprise Sales Director, Toronto
$120K - $150K *
Unlock new business opportunities by developing strong relationships with enterprise clients. Drive growth through effective pipeline management and strategic sales approaches in a dynamic cybersecuri...
4 weeks ago
Director, Technical Program Management, Supply Chain
$120K - $150K *
Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...
2 weeks ago
$120K - $150K *
Shape the future of EdTech by leading revenue enablement initiatives that drive performance, optimize training programs, and foster collaboration across teams to achieve business objectives and enhanc...
Reposted 1 week ago
Global Channel Partnership Lead
$130K - $180K *
Create and scale a global channel partnership strategy to drive revenue growth. Collaborate cross-functionally with teams to embed data capabilities into partner ecosystems, fostering innovation and m...
Today
Senior Director, Service Delivery
$150K - $180K *
Lead the charge in driving exceptional service delivery and operational excellence across diverse technology programs while fostering team growth and enhancing client relationships in a dynamic, fast...
6 days ago
Manager, Customer Care Analytics
$112K - $190K *
Drive impactful analytics across multiple business units, fostering strategic decisions and operational effectiveness. Collaborate with diverse teams, lead your own, and leverage data insights for bus...
3 weeks ago
$90K - $115K *
Lead a dynamic Customer Care team to enhance processes and deliver exceptional customer experiences, ensuring alignment with business goals and fostering professional growth in a hybrid work environme...
1 week ago
$90K - $115K *
Lead the charge in enhancing customer care operations, focusing on building a high-performing team that delivers unparalleled service. Drive process improvements, set strategic goals, and foster profe...
1 week ago
$100K - $130K *
Develop and execute effective marketing strategies for Anesthesia products, collaborating with sales and leadership teams to optimize product performance and support new initiatives in a fast-paced he...
3 weeks ago
$138K - $156K *
Transform your career by leading partner-driven revenue growth across the Americas. This hybrid role blends channel execution with strategic partnership development, owning revenue and team leadership...
3 weeks ago
$138K - $156K *
Drive partner-focused revenue growth across the Americas by leading a high-performing team, managing strategic partnerships, and implementing successful go-to-market strategies to unlock new enterpris...
3 weeks ago
$90K - $130K *
Transform product strategies by leading the development and management of a powerful portfolio, ensuring customer-centric innovation and regulatory compliance while driving timelines, profitability, a...
1 week ago
$123K - $243K *
Join a team that's redefining how data drives decision-making. Leverage your expertise in analytics, AI/ML, and cloud platforms to deliver transformative solutions, partner with clients, and facilitat...
Yesterday
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.