Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$104K - $144K *

Contribute to impactful community services by leading and managing diverse behavioral health programs, ensuring compliance, collaboration, and quality improvement while fostering a culture of excellen...

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in developing integrated marketing strategies that elevate ticket revenue and fan engagement. Oversee multi-channel campaigns, digital marketing, and consumer lifecycle efforts to driv...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Elevate customer success by leading a dynamic team focused on retention, expansion, and providing exceptional experiences for Mid-Market and Enterprise clients. Optimize performance through data insig...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$127K - $175K *

Elevate global commercial operations by shaping policies, overseeing decision-making, and enhancing governance frameworks while partnering with cross-functional teams to ensure aligned, efficient proc...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive impactful technology programs by leveraging insurance expertise and ITSM knowledge. Collaborate across teams to ensure the successful delivery of application modernization, insurance platforms...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $170K *

Collaborate with cross-functional teams to optimize product experiences for clinicians, driving AI-native solutions for teletherapy services that enhance support for children with diverse needs while...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Join a team that's committed to enhancing enterprise security through robust identity and cloud solutions. As a Senior Security Engineer, you'll design, implement, and optimize security practices, col...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$179K - $313K *

Optimize global service models for enterprise expense management by collaborating cross-functionally, driving process improvements, and ensuring high client satisfaction. Lead strategic initiatives to...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$150K - $180K *

Join a team that drives impactful patient journeys by leading growth activation efforts. As a hands-on Engineering Manager, you'll enhance clinician matching and patient engagement through innovative...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Join a dynamic team to develop and execute a strategic product roadmap that enhances customer journey experiences through innovative digital channels, focusing on measurable improvements in satisfacti...

Markham, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Take ownership of strategic enterprise accounts, driving growth and customer transformation through executive engagement and multi-year account planning. Partner with key stakeholders to deliver measu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $140K *

Accelerate progress at a leading telecom provider by nurturing client relationships in financial services and driving sales of advanced connectivity solutions, including 5G infrastructure. Join a dyna...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $195K *

Shape the future of LinkedIn's consumer experience by influencing product strategy and messaging. Collaborate with diverse teams to deliver insights-driven go-to-market plans and enhance user engageme...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $180K *

Transform enterprise sales by driving strong account relationships, leading contract renewals, and expanding new business. Oversee a high-performing team, develop strategies for retention and growth...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Champion innovative health solutions by leading a dynamic engineering team, optimizing patient journeys, and driving engagement through product development and experimentation...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$185K - $200K *

Transform architectural practices by leading cross-domain initiatives that integrate technology with business strategy, ensuring delivery excellence and building executive relationships to drive accou...

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $140K *

Lead the charge in transforming client data into strategic insights, enabling informed decisions that drive growth. Collaborate cross-functionally to deliver tailored solutions that strengthen client...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$88K - $105K *

Transform your career by driving sales success in the exhibitions and events industry. Join a dynamic team to cultivate client relationships, implement strategic initiatives, and achieve revenue goals...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Lead the charge in advancing enterprise manufacturing applications by strategizing, deploying, and optimizing critical systems to enhance global operational excellence and drive continuous improvement...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Lead strategic initiatives that enhance real estate portfolio management by analyzing data, optimizing asset performance, and guiding investment decisions while fostering team growth and continuous im...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $120K *

Lead your career by overseeing the comprehensive operations of a care facility. Drive exceptional care standards, fiscal management, and a motivated team to create a safe and welcoming environment for...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $150K *

Accelerate progress at the forefront of travel insurance sales by driving new account acquisition, managing strategic partnerships, and maintaining strong client relationships across a diverse territo...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$110K - $130K *

Contribute to global strategy and optimization efforts, driving cost savings and performance improvements across supply chain and logistics. Lead cross-functional initiatives for compliance and effici...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Oversee critical partner engagements from initiation through execution, driving joint governance and ensuring project success. This high-impact, leadership role connects sales and operations with clie...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Elevate growth by managing and expanding the channel ecosystem in North Central, fostering partnerships and driving enterprise sales strategies to maximize pipeline and revenue generation across strat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.