Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Lead and develop a high-performing Customer Success team, driving retention and expansion strategies. Engage directly in team operations, coaching, and performance management to achieve key metrics an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$251K - $376K *

Partner with us to architect a robust FP&A strategy and execution, driving financial planning and analysis across the organization while enhancing budgeting, forecasting, and cross-functional alignmen...

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $127K *

Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $125K *

Take ownership of customer engagements by guiding onboarding and delivery processes. Collaborate across teams to ensure smooth integration and project success while maintaining clear communication and...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $250K *

Lead the charge in enterprise sales by strategizing complex deals with Fortune 500 companies. Develop expertise, build trust at executive levels, and deliver impactful solutions that reshape customer...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$195K - $205K *

Unlock potential by leading supply chain strategies across North America. This role drives operational excellence, enhances service levels, and optimizes logistics and inventory management in a dynami...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Grow your career with a pivotal role driving product innovation in our platform. Collaborate with cross-functional teams to enhance user outcomes and market strategies, while leveraging cutting-edge t...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Transform supply chain operations by leading strategy, procurement, logistics, and planning for aerospace and defense programs, ensuring timely and compliant delivery of advanced hardware and software...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$125K - $150K *

Empower global supply chain excellence by leading strategic initiatives, optimizing operations, and driving effectiveness across multiple sites. Collaborate with cross-functional teams to achieve corp...

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Elevate your career by leading global experiential strategies, managing budgets, and mentoring teams. Drive engagement and brand presence through strategic events that align with business objectives a...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$165K - $195K *

Lead the charge in data engineering excellence on Google Cloud, driving modern architecture and analytics. Mentor agile teams, collaborate with clients, and implement robust data governance & AI solut...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $195K *

Champion innovative cloud solutions, leading a team in modern data architecture, real-time analytics, and Generative AI frameworks—all leveraging Google Cloud. Drive enterprise data governance and del...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Oversee regional customer service operations, drive relationship building, optimize processes, and lead a dynamic team. Manage P&L while collaborating cross-functionally to enhance customer loyalty an...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $154K *

Engage with small to medium enterprises, driving IoT solutions through strategic sales. Own the full sales cycle from prospecting to close, nurturing relationships and building trust to deliver impact...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in crafting the enterprise customer engagement strategy to enhance customer experience and service capabilities, driving retention, loyalty, and sustainable growth across multiple busi...

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $120K *

Join a team that drives membership growth through proactive sales strategies, fostering relationships with key industry players, and ensuring exceptional onboarding experiences that cultivate lasting...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$191K - $259K *

Lead strategic HR initiatives by guiding a talented team of People Business Partners. Act as a trusted advisor to C-suite leaders, fostering a high-performance culture that aligns with the company's h...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$234K - $274K *

Redefine audience engagement strategies by transforming first-party data into actionable insights. Oversee analytics engineering to drive business outcomes while collaborating across teams to integrat...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$174K - $200K *

Transform global sales incentive compensation strategies while leading a dynamic team. Align compensation plans with growth objectives, drive operational excellence, and leverage data analytics to enh...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Join a team that's redefining talent acquisition by consulting with leaders to create effective hiring strategies and delivering an exceptional candidate experience while building a robust pipeline of...

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$90K - $110K *

Engage with us to drive strategic recruitment efforts, build talent pipelines, and influence hiring decisions. Leverage your expertise in talent acquisition to identify top candidates and ensure a sta...

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Unlock growth by managing relationships and driving sales in the consumer packaged goods sector. Collaborate with teams to create client-focused campaigns, leveraging insights to meet evolving needs a...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Lead the charge in driving international growth by developing strategic relationships, identifying opportunities, and shaping the company’s presence in the global space market. Collaborate across team...

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$180K - $220K *

Champion the transformation of knowledge management using AI-driven systems, enhancing employee readiness and collaboration across the organization while fostering scalable growth and innovation in le...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead the charge in innovative social media strategies, optimizing client engagement and driving measurable success while managing a dynamic team, ensuring compliance, and fostering growth within a reg...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.