Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
VP, Martech, CRM & Lifecycle Marketing
$235K - $275K *
Lead the charge in lifecycle marketing and CRM for a $1B+ B2C company, enhancing customer experience through modern martech infrastructure, customer data platforms, and strategic partnerships while ov...
2 weeks ago
Director, Electronics Sales - Bulk
$120K - $150K *
Transform the electronics market by driving sales strategy, managing a skilled team, and developing innovative product offerings while ensuring profit maximization and customer satisfaction through de...
1 week ago
Director, Strategic Accounts - Western U.S.
$120K - $180K *
Grow your expertise in enterprise sales by driving revenue in the Western U.S. market. Lead impactful sales cycles with owners and contractors in Vertical Construction while leveraging IoT technology...
3 weeks ago
Director, Strategic Customer Engagement & Enterprise Initiatives
$130K - $277K *
Transform complex customer engagements and drive high-impact projects, fostering relationships and resolving escalations while shaping the future of customer experience and operational effectiveness a...
Today
Director, Strategic Customer Engagement & Enterprise Initiatives
$130K - $277K *
Bring your expertise to drive high-impact customer engagement and enterprise initiatives. Lead complex escalations, identify strategic opportunities, and mobilize cross-functional teams to enhance ope...
Today
Director, Strategic Customer Engagement & Enterprise Initiatives
$130K - $277K *
Advance strategic customer engagements and enterprise initiatives, addressing complex escalations while driving operational improvements. Lead cross-functional teams to enhance customer experience and...
Today
Director, Strategic Customer Engagement & Enterprise Initiatives
$130K - $277K *
Lead the charge in driving customer engagement and strategic initiatives by effectively managing complex escalations, identifying opportunities for improvement, and mobilizing cross-functional teams t...
Today
$360K - $400K *
Make your mark at the forefront of global account management, driving revenue growth by leading strategic negotiations with C-level executives and nurturing long-term relationships across multiple int...
5 days ago
Director, Process & Automation Engineering
$120K - $150K *
Drive the development and implementation of innovative manufacturing capabilities, overseeing automation systems and engineering priorities to ensure scalable, production-ready solutions aligned with...
1 week ago
Director, Workforce Management
$100K - $130K *
Transform your career by leading innovative strategies in Workforce Management and Quality Assurance, driving efficiency and customer experience through advanced analytics and AI integration while man...
Reposted 3 days ago
$120K - $150K *
Lead initiatives to optimize operations, enhancing efficiency and aligning resources across teams. Drive strategic planning and foster a culture of excellence while managing budgets and talent develop...
1 week ago
$120K - $150K *
Join a dynamic team to lead operational strategies, enhance efficiency, and ensure optimal resource management while fostering a high-performance culture in a rapidly evolving environment...
1 week ago
Director Business Enablement - Operations and Go to Market
$140K - $200K *
Lead innovation and drive efficiency across Operations and Go-to-Market functions, leveraging technology to enhance performance, improve client retention, and accelerate revenue growth through strateg...
3 weeks ago
Director, Content & Editorial Strategy, B2B Commercial Marketing
$123K - $140K *
Develop and execute a B2B content strategy that drives demand, influences growth, and differentiates market offerings. Lead cross-functional teams to ensure engaging narratives resonate throughout the...
4 days ago
Director, Agency Partnership Operations
$140K - $180K *
Join a team that's redefining partnership operations by overseeing agency relationships, driving strategic initiatives, and enhancing operational excellence to maximize business outcomes and foster co...
2 weeks ago
Customer Loyalty & Engagement Director
$145K - $225K *
Join us in redefining customer loyalty as you lead strategic initiatives to enhance engagement, retention, and satisfaction across the customer journey, ensuring exceptional experiences that foster lo...
3 days ago
Director, Clinical Engagement Center - Archimedes
$120K - $150K *
Elevate clinical engagement through effective telepharmacy operations, ensuring compliance and enhancing member health experiences. Lead a multi-disciplinary team to achieve exceptional service while...
1 week ago
$175K - $190K *
Drive your career by leading global talent acquisition strategy and execution. Partner with executives to forecast needs, innovate sourcing methods, and refine hiring processes while mentoring a high...
Yesterday
$145K - $185K *
Unlock potential by managing data-driven marketing solutions, collaborating with cross-functional teams to optimize audience strategies, and generating valuable insights for impactful campaigns. Drive...
1 week ago
$150K - $170K *
Partner with us to drive data-driven marketing strategies and optimize audience development. Collaborate with traders and activation teams to implement effective campaigns using our cutting-edge Conne...
1 week ago
$146K - $229K *
Optimize agent marketing strategies to drive growth and retention across multiple distribution channels, ensuring alignment with brand and product standards while boosting local engagement and operati...
1 week ago
$146K - $229K *
Unlock potential by leading innovative marketing strategies for agent channels, driving growth through acquisition, retention, and local engagement. Collaborate cross-functionally to enhance agent per...
1 week ago
Director, Customer Sales - Kroger
$141K - $165K *
Drive your career with a vital leadership role overseeing customer relationships, strategy execution, and collaboration across cross-functional teams to achieve aggressive business goals in a dynamic...
3 weeks ago
$250K - $300K *
Drive growth by leading a dynamic sales team in the investment banking sector. Manage diverse selling strategies targeting both large institutions and mid-market clients while shaping overall sales di...
1 week ago
Lead Data Analyst - Product Growth
$128K - $154K *
Join as a strategic Lead Product Growth Analyst, partnering with the GM to drive insights and growth through advanced analysis, effective storytelling, and experimental frameworks, ensuring alignment...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.