Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$235K - $275K *

Lead the charge in lifecycle marketing and CRM for a $1B+ B2C company, enhancing customer experience through modern martech infrastructure, customer data platforms, and strategic partnerships while ov...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Transform the electronics market by driving sales strategy, managing a skilled team, and developing innovative product offerings while ensuring profit maximization and customer satisfaction through de...

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $180K *

Grow your expertise in enterprise sales by driving revenue in the Western U.S. market. Lead impactful sales cycles with owners and contractors in Vertical Construction while leveraging IoT technology...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $277K *

Transform complex customer engagements and drive high-impact projects, fostering relationships and resolving escalations while shaping the future of customer experience and operational effectiveness a...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $277K *

Bring your expertise to drive high-impact customer engagement and enterprise initiatives. Lead complex escalations, identify strategic opportunities, and mobilize cross-functional teams to enhance ope...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $277K *

Advance strategic customer engagements and enterprise initiatives, addressing complex escalations while driving operational improvements. Lead cross-functional teams to enhance customer experience and...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $277K *

Lead the charge in driving customer engagement and strategic initiatives by effectively managing complex escalations, identifying opportunities for improvement, and mobilizing cross-functional teams t...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$360K - $400K *

Make your mark at the forefront of global account management, driving revenue growth by leading strategic negotiations with C-level executives and nurturing long-term relationships across multiple int...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Drive the development and implementation of innovative manufacturing capabilities, overseeing automation systems and engineering priorities to ensure scalable, production-ready solutions aligned with...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Transform your career by leading innovative strategies in Workforce Management and Quality Assurance, driving efficiency and customer experience through advanced analytics and AI integration while man...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead initiatives to optimize operations, enhancing efficiency and aligning resources across teams. Drive strategic planning and foster a culture of excellence while managing budgets and talent develop...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $150K *

Join a dynamic team to lead operational strategies, enhance efficiency, and ensure optimal resource management while fostering a high-performance culture in a rapidly evolving environment...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$140K - $200K *

Lead innovation and drive efficiency across Operations and Go-to-Market functions, leveraging technology to enhance performance, improve client retention, and accelerate revenue growth through strateg...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$123K - $140K *

Develop and execute a B2B content strategy that drives demand, influences growth, and differentiates market offerings. Lead cross-functional teams to ensure engaging narratives resonate throughout the...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Media

$140K - $180K *

Join a team that's redefining partnership operations by overseeing agency relationships, driving strategic initiatives, and enhancing operational excellence to maximize business outcomes and foster co...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$145K - $225K *

Join us in redefining customer loyalty as you lead strategic initiatives to enhance engagement, retention, and satisfaction across the customer journey, ensuring exceptional experiences that foster lo...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Elevate clinical engagement through effective telepharmacy operations, ensuring compliance and enhancing member health experiences. Lead a multi-disciplinary team to achieve exceptional service while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$175K - $190K *

Drive your career by leading global talent acquisition strategy and execution. Partner with executives to forecast needs, innovate sourcing methods, and refine hiring processes while mentoring a high...

Yesterday

  •   8 - 10 years exp.  •   Staffing

$145K - $185K *

Unlock potential by managing data-driven marketing solutions, collaborating with cross-functional teams to optimize audience strategies, and generating valuable insights for impactful campaigns. Drive...

1 week ago

  •   5 - 7 years exp.  •   Media

$150K - $170K *

Partner with us to drive data-driven marketing strategies and optimize audience development. Collaborate with traders and activation teams to implement effective campaigns using our cutting-edge Conne...

1 week ago

  •   5 - 7 years exp.  •   Media

$146K - $229K *

Optimize agent marketing strategies to drive growth and retention across multiple distribution channels, ensuring alignment with brand and product standards while boosting local engagement and operati...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$146K - $229K *

Unlock potential by leading innovative marketing strategies for agent channels, driving growth through acquisition, retention, and local engagement. Collaborate cross-functionally to enhance agent per...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$141K - $165K *

Drive your career with a vital leadership role overseeing customer relationships, strategy execution, and collaboration across cross-functional teams to achieve aggressive business goals in a dynamic...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$250K - $300K *

Drive growth by leading a dynamic sales team in the investment banking sector. Manage diverse selling strategies targeting both large institutions and mid-market clients while shaping overall sales di...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$128K - $154K *

Join as a strategic Lead Product Growth Analyst, partnering with the GM to drive insights and growth through advanced analysis, effective storytelling, and experimental frameworks, ensuring alignment...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.