Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$110K - $130K *
Lead and develop a high-performing Customer Success team, driving retention and expansion strategies. Engage directly in team operations, coaching, and performance management to achieve key metrics an...
1 week ago
$251K - $376K *
Partner with us to architect a robust FP&A strategy and execution, driving financial planning and analysis across the organization while enhancing budgeting, forecasting, and cross-functional alignmen...
1 week ago
Sr. Manager, Product Management - Air Travel Commerce Content, Remote
$100K - $127K *
Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...
Reposted 3 weeks ago
Customer-Facing Project Manager
$100K - $125K *
Take ownership of customer engagements by guiding onboarding and delivery processes. Collaborate across teams to ensure smooth integration and project success while maintaining clear communication and...
Reposted 3 weeks ago
$110K - $250K *
Lead the charge in enterprise sales by strategizing complex deals with Fortune 500 companies. Develop expertise, build trust at executive levels, and deliver impactful solutions that reshape customer...
3 weeks ago
$195K - $205K *
Unlock potential by leading supply chain strategies across North America. This role drives operational excellence, enhances service levels, and optimizes logistics and inventory management in a dynami...
6 days ago
$120K - $145K *
Grow your career with a pivotal role driving product innovation in our platform. Collaborate with cross-functional teams to enhance user outcomes and market strategies, while leveraging cutting-edge t...
3 weeks ago
Director, Supply Chain & Planning
$125K - $150K *
Transform supply chain operations by leading strategy, procurement, logistics, and planning for aerospace and defense programs, ensuring timely and compliant delivery of advanced hardware and software...
1 week ago
$125K - $150K *
Empower global supply chain excellence by leading strategic initiatives, optimizing operations, and driving effectiveness across multiple sites. Collaborate with cross-functional teams to achieve corp...
3 weeks ago
Senior Director, Global Experiences
$150K - $170K *
Elevate your career by leading global experiential strategies, managing budgets, and mentoring teams. Drive engagement and brand presence through strategic events that align with business objectives a...
1 week ago
Director, Data Engineering (Google Cloud Platform)
$165K - $195K *
Lead the charge in data engineering excellence on Google Cloud, driving modern architecture and analytics. Mentor agile teams, collaborate with clients, and implement robust data governance & AI solut...
5 days ago
Director, Data Engineering (Google Cloud Platform)
$165K - $195K *
Champion innovative cloud solutions, leading a team in modern data architecture, real-time analytics, and Generative AI frameworks—all leveraging Google Cloud. Drive enterprise data governance and del...
Reposted 5 days ago
Director of Customer Service - Americas
$110K - $130K *
Oversee regional customer service operations, drive relationship building, optimize processes, and lead a dynamic team. Manage P&L while collaborating cross-functionally to enhance customer loyalty an...
Reposted 3 weeks ago
$140K - $154K *
Engage with small to medium enterprises, driving IoT solutions through strategic sales. Own the full sales cycle from prospecting to close, nurturing relationships and building trust to deliver impact...
Reposted 2 weeks ago
Vice President, Customer Engagement
$160K - $200K *
Lead the charge in crafting the enterprise customer engagement strategy to enhance customer experience and service capabilities, driving retention, loyalty, and sustainable growth across multiple busi...
3 weeks ago
Sr. Manager, Membership Development
$110K - $120K *
Join a team that drives membership growth through proactive sales strategies, fostering relationships with key industry players, and ensuring exceptional onboarding experiences that cultivate lasting...
2 weeks ago
Director, People Business Partners
$191K - $259K *
Lead strategic HR initiatives by guiding a talented team of People Business Partners. Act as a trusted advisor to C-suite leaders, fostering a high-performance culture that aligns with the company's h...
1 week ago
VP, Customer Data Strategist (Hybrid)
$234K - $274K *
Redefine audience engagement strategies by transforming first-party data into actionable insights. Oversee analytics engineering to drive business outcomes while collaborating across teams to integrat...
3 weeks ago
$174K - $200K *
Transform global sales incentive compensation strategies while leading a dynamic team. Align compensation plans with growth objectives, drive operational excellence, and leverage data analytics to enh...
2 days ago
Senior Talent Acquisition Recruiter
$80K - $95K *
Join a team that's redefining talent acquisition by consulting with leaders to create effective hiring strategies and delivering an exceptional candidate experience while building a robust pipeline of...
3 weeks ago
Senior Talent Acquisition Recruiter
$90K - $110K *
Engage with us to drive strategic recruitment efforts, build talent pipelines, and influence hiring decisions. Leverage your expertise in talent acquisition to identify top candidates and ensure a sta...
3 weeks ago
$100K - $120K *
Unlock growth by managing relationships and driving sales in the consumer packaged goods sector. Collaborate with teams to create client-focused campaigns, leveraging insights to meet evolving needs a...
3 weeks ago
Director, International Growth
$150K - $180K *
Lead the charge in driving international growth by developing strategic relationships, identifying opportunities, and shaping the company’s presence in the global space market. Collaborate across team...
6 days ago
Sales Enablement Program Manager
$180K - $220K *
Champion the transformation of knowledge management using AI-driven systems, enhancing employee readiness and collaboration across the organization while fostering scalable growth and innovation in le...
2 weeks ago
$110K - $130K *
Lead the charge in innovative social media strategies, optimizing client engagement and driving measurable success while managing a dynamic team, ensuring compliance, and fostering growth within a reg...
4 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.