Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Account Executive, Strategic | DX
$100K - $120K *
Unlock potential by driving new business growth in a dynamic, remote environment. Own the full sales cycle, engage with enterprise clients, and deliver impactful solutions while continuously adapting...
6 days ago
Director, Managed Services (Remote)
$153K - $187K *
Lead the charge in managing comprehensive service engagements, driving operational excellence, and overseeing financial performance while ensuring exceptional client experiences and strategic delivery...
1 week ago
Director, Managed Services (Remote)
$153K - $187K *
Oversee the leadership of service engagements, operational performance, and resource management, ensuring delivery excellence and client satisfaction across a distributed team in a transformative envi...
1 week ago
$100K - $120K *
Oversee clinical research site operations to ensure compliance and timely execution of studies, leading a team dedicated to achieving enrollment and quality targets while maintaining rigorous standard...
5 days ago
$160K - $180K *
Manage a dynamic portfolio of NIH business applications, overseeing modernization, cloud migration, and AI readiness. Collaborate with multidisciplinary teams to ensure compliance, enhance performance...
3 weeks ago
Head of Enterprise Transformation
$150K - $180K *
Shape the future of organizational workflow by leading enterprise transformation initiatives that streamline processes, integrate AI, and align work design with strategic goals to drive measurable out...
Reposted 2 days ago
Director, Customer Operations Vendor Strategy & Execution
$199K - $279K *
Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...
2 weeks ago
Director, Customer Operations Vendor Strategy & Execution
$226K - $335K *
Advance your career by spearheading global vendor operations, enhancing customer experience, and optimizing performance across a rapidly evolving fintech landscape while driving innovation with AI and...
2 weeks ago
$95K - $115K *
Champion a robust safety culture by leading a dedicated team, implementing crucial safety policies, conducting audits, and driving initiatives that enhance workplace safety across multiple facilities...
1 week ago
Director, IT Infrastructure & Cloud Engineering
$180K - $210K *
Drive global IT infrastructure and cloud strategies while leading a high-performing team, ensuring reliability, security, and cost efficiency across Microsoft Azure and on-premises environments in ali...
2 weeks ago
$60K - $250K *
Join a team that's dedicated to enhancing client relationships and driving growth through strategic analysis and operational excellence. Utilize your industry knowledge to support healthcare staffing...
2 weeks ago
Senior Director, Performance Marketing
$150K - $180K *
Drive customer acquisition as a senior leader, overseeing paid media strategy across multiple brands. Collaborate cross-functionally to optimize campaigns, track performance metrics, and lead a dynami...
3 weeks ago
Team Lead, Product and Delivery
$110K - $130K *
Drive product strategy and delivery execution, leading teams to prioritize and align business needs with clear roadmaps, while ensuring predictable outcomes through effective risk management and stake...
Reposted 1 week ago
Strategic Customer Delivery & Supply Chain Director
$160K - $190K *
Champion the delivery of complex hyperscaler programs, ensuring alignment across teams and driving successful execution to meet high-priority customer commitments in a fast-paced tech environment...
1 week ago
$140K - $180K *
Champion program execution for multilingual AI initiatives, managing enterprise accounts and coordinating cross-functional teams to ensure timely delivery and exceptional client satisfaction. Drive pr...
2 weeks ago
$140K - $180K *
Manage end-to-end program delivery for multilingual AI initiatives, fostering client relationships and coordinating cross-functional teams to ensure on-time, value-driven results for enterprise accoun...
2 weeks ago
Director, Core Business Center - Connectivity
$150K - $180K *
Strategize and lead the Connectivity business, overseeing financial performance, cross-functional alignment, and operational execution, while driving growth and customer satisfaction through innovativ...
3 weeks ago
Manager - IAM Engineering and Integration
$110K - $130K *
Lead and innovate IAM engineering and integration, ensuring secure, scalable identity services across various platforms, while guiding cross-functional teams to achieve robust identity lifecycle autom...
1 week ago
$185K - $215K *
Lead the charge in shaping and expanding our Managed Security Services, driving innovative security solutions while ensuring operational excellence and customer satisfaction. Collaborate with leaders...
2 days ago
$185K - $215K *
Lead the charge in evolving our Managed Security Services, driving strategic growth and operational excellence. This role demands cybersecurity expertise, team leadership, and a focus on scalable, cus...
2 days ago
$185K - $215K *
Lead the charge in shaping the vision and strategy for Managed Security Services, driving operational excellence, scalability, and customer-focused security solutions while mentoring teams to elevate...
2 days ago
$110K - $130K *
Unlock potential by leading impactful multi-channel digital campaigns, optimizing strategies, and managing high-value budgets to enhance B2B saas growth while collaborating closely with design and sal...
3 weeks ago
Senior Director, Business Operations
$236K - $289K *
Lead operational excellence by optimizing partner capacity, enhancing business performance, and driving strategic initiatives within a collaborative consulting environment...
3 weeks ago
Director, Product Marketing (Audience, Data & Emerging)
$140K - $160K *
Optimize your career by leading product marketing efforts in delivering innovative audience, data, and advertising solutions. Drive product positioning, launch strategies, and enable our sales teams g...
1 week ago
Director, CEO Communications Operations - Bloomfield, CT
$152K - $253K *
Join a team that's redefining CEO engagement, ensuring flawless operations for impactful communications, events, and leadership interactions across the organization while fostering alignment and readi...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.