Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $120K *

Unlock potential by driving new business growth in a dynamic, remote environment. Own the full sales cycle, engage with enterprise clients, and deliver impactful solutions while continuously adapting...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$153K - $187K *

Lead the charge in managing comprehensive service engagements, driving operational excellence, and overseeing financial performance while ensuring exceptional client experiences and strategic delivery...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$153K - $187K *

Oversee the leadership of service engagements, operational performance, and resource management, ensuring delivery excellence and client satisfaction across a distributed team in a transformative envi...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Oversee clinical research site operations to ensure compliance and timely execution of studies, leading a team dedicated to achieving enrollment and quality targets while maintaining rigorous standard...

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $180K *

Manage a dynamic portfolio of NIH business applications, overseeing modernization, cloud migration, and AI readiness. Collaborate with multidisciplinary teams to ensure compliance, enhance performance...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Shape the future of organizational workflow by leading enterprise transformation initiatives that streamline processes, integrate AI, and align work design with strategic goals to drive measurable out...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$199K - $279K *

Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$226K - $335K *

Advance your career by spearheading global vendor operations, enhancing customer experience, and optimizing performance across a rapidly evolving fintech landscape while driving innovation with AI and...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$95K - $115K *

Champion a robust safety culture by leading a dedicated team, implementing crucial safety policies, conducting audits, and driving initiatives that enhance workplace safety across multiple facilities...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$180K - $210K *

Drive global IT infrastructure and cloud strategies while leading a high-performing team, ensuring reliability, security, and cost efficiency across Microsoft Azure and on-premises environments in ali...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$60K - $250K *

Join a team that's dedicated to enhancing client relationships and driving growth through strategic analysis and operational excellence. Utilize your industry knowledge to support healthcare staffing...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$150K - $180K *

Drive customer acquisition as a senior leader, overseeing paid media strategy across multiple brands. Collaborate cross-functionally to optimize campaigns, track performance metrics, and lead a dynami...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Drive product strategy and delivery execution, leading teams to prioritize and align business needs with clear roadmaps, while ensuring predictable outcomes through effective risk management and stake...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $190K *

Champion the delivery of complex hyperscaler programs, ensuring alignment across teams and driving successful execution to meet high-priority customer commitments in a fast-paced tech environment...

1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$140K - $180K *

Champion program execution for multilingual AI initiatives, managing enterprise accounts and coordinating cross-functional teams to ensure timely delivery and exceptional client satisfaction. Drive pr...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $180K *

Manage end-to-end program delivery for multilingual AI initiatives, fostering client relationships and coordinating cross-functional teams to ensure on-time, value-driven results for enterprise accoun...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Strategize and lead the Connectivity business, overseeing financial performance, cross-functional alignment, and operational execution, while driving growth and customer satisfaction through innovativ...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead and innovate IAM engineering and integration, ensuring secure, scalable identity services across various platforms, while guiding cross-functional teams to achieve robust identity lifecycle autom...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $215K *

Lead the charge in shaping and expanding our Managed Security Services, driving innovative security solutions while ensuring operational excellence and customer satisfaction. Collaborate with leaders...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$185K - $215K *

Lead the charge in evolving our Managed Security Services, driving strategic growth and operational excellence. This role demands cybersecurity expertise, team leadership, and a focus on scalable, cus...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$185K - $215K *

Lead the charge in shaping the vision and strategy for Managed Security Services, driving operational excellence, scalability, and customer-focused security solutions while mentoring teams to elevate...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading impactful multi-channel digital campaigns, optimizing strategies, and managing high-value budgets to enhance B2B saas growth while collaborating closely with design and sal...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$236K - $289K *

Lead operational excellence by optimizing partner capacity, enhancing business performance, and driving strategic initiatives within a collaborative consulting environment...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$140K - $160K *

Optimize your career by leading product marketing efforts in delivering innovative audience, data, and advertising solutions. Drive product positioning, launch strategies, and enable our sales teams g...

1 week ago

  •   Less than 5 years exp.  •   Media

$152K - $253K *

Join a team that's redefining CEO engagement, ensuring flawless operations for impactful communications, events, and leadership interactions across the organization while fostering alignment and readi...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.