Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$160K - $190K *

Elevate revenue growth by managing technology advertisers. Leverage full-cycle sales expertise to identify new opportunities, build strategic client relationships, and collaborate with internal teams...

3 days ago

  •   8 - 10 years exp.  •   Media

$130K - $180K *

Build and lead an AI-powered cybersecurity governance, risk, and compliance program. Drive transformation by embedding risk management across the enterprise, ensuring agile decision-making, compliance...

1 month ago

  •   8 - 10 years exp.  •   Business Services

$211K - $290K *

Grow your career with a dynamic laboratory management role focusing on team leadership, driving strategic initiatives, and overseeing complex projects across multi-functional workgroups, all while emb...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in digital transformation initiatives, partnering with cross-functional teams to implement strategic roadmaps, optimize performance, and ensure alignment with business goals, all while...

Toronto, ONIn-Person

1 month ago

  •   15+ years exp.  •   Consumer Technology

$120K - $150K *

Lead integrated marketing strategies that connect consumer insights and brand vision. Drive campaign execution across multiple channels, ensuring cohesive messaging and alignment toward commercial goa...

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Unlock your potential by leading customer profitability governance, guiding strategic pricing decisions, and managing rebate frameworks. Drive financial growth through cross-functional collaboration a...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $130K *

Shape our future by leading HR strategies that enhance talent acquisition, employee growth, and organizational success in a fast-paced, field-oriented environment. Partner with leadership to build a c...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$180K - $215K *

Inspire growth at a leading market intelligence firm by driving strategic account management, fostering client relationships, and expanding the adoption of diverse financial solutions across North Ame...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Drive customer-centric engagement with CPG clients, leveraging data insights to enhance loyalty, sales, and strategic relationships while overseeing project execution and identifying growth opportunit...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$165K - $180K *

Oversee and drive operational excellence in technology, enhancing process efficiency and fostering collaboration to achieve strategic goals. Lead data initiatives, manage client relationships, and ens...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Drive the full software development lifecycle while improving system capabilities and collaborating across enterprise teams to enhance IT performance and deliver high-quality outcomes...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Champion exceptional customer experiences through data-driven strategies and cross-functional collaboration. Lead omnichannel operations and optimize performance while nurturing a high-performing team...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Join a team that's dedicated to elevating customer experiences through data-driven insights, technology, and collaboration. Lead initiatives in omnichannel operations, ensuring efficient processes and...

York, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Join a team that's dedicated to leveraging data and insights to enhance stakeholder engagement and drive impact across the organization. Lead the development of analytics strategies that inform crucia...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Lead the charge in client relationships and media strategies, managing a dynamic team to develop and implement cross-channel paid media plans. Drive agency growth through innovative solutions and fina...

1 month ago

  •   8 - 10 years exp.  •   Business Services

$120K - $180K *

Drive comprehensive B2B demand generation strategies to accelerate revenue growth. Collaborate with sales and customer success to execute targeted ABM initiatives and leverage AI insights for impactfu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$145K - $185K *

Lead the charge in modernizing our mainframe platform, guiding a global engineering team through strategic initiatives while fostering a culture of collaboration and continuous improvement with vendor...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Shape the future of customer operations by leading strategic initiatives in renewals, expansion, and automation. As a key partner to CSM leadership, you'll streamline processes and enhance efficiency...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Lead a dynamic team of Customer Success Specialists to enhance member engagement and retention. Drive performance excellence through coaching, strategic initiatives, and cross-functional collaboration...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Drive customer satisfaction through innovative Scale tier programs. Collaborate with cross-functional teams to enhance the customer experience, manage account renewals, and leverage feedback for conti...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $145K *

Drive operational excellence across divisions while enhancing client and team experiences through analytics, technology, and process optimization. Collaborate with leadership to align vision with stra...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$171K - $273K *

Drive and lead large-scale strategic technology programs across cross-functional teams, enhancing efficiency and facilitating transformation within the organization. Collaborate to deliver mission-cri...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $95K *

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Shape the future of product marketing by owning messaging and positioning for key healthcare solutions. Collaborate with Product and Sales to drive strategy, enablement, and market success, while esta...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$135K - $225K *

Lead the charge in transforming how GBS engages with business units to deliver impactful solutions. Foster trusted partnerships, drive strategic initiatives, and ensure cohesive execution across cross...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.