Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Account Director Sales - NA, East Coast
$160K - $190K *
Elevate revenue growth by managing technology advertisers. Leverage full-cycle sales expertise to identify new opportunities, build strategic client relationships, and collaborate with internal teams...
3 days ago
Director, Governance, Risk, & Compliance (GRC)
$130K - $180K *
Build and lead an AI-powered cybersecurity governance, risk, and compliance program. Drive transformation by embedding risk management across the enterprise, ensuring agile decision-making, compliance...
1 month ago
$211K - $290K *
Grow your career with a dynamic laboratory management role focusing on team leadership, driving strategic initiatives, and overseeing complex projects across multi-functional workgroups, all while emb...
Yesterday
$130K - $180K *
Lead the charge in digital transformation initiatives, partnering with cross-functional teams to implement strategic roadmaps, optimize performance, and ensure alignment with business goals, all while...
1 month ago
Sr. Manager, Integrated Marketing
$120K - $150K *
Lead integrated marketing strategies that connect consumer insights and brand vision. Drive campaign execution across multiple channels, ensuring cohesive messaging and alignment toward commercial goa...
4 days ago
Senior Director, Customer Profitability, Deal Desk & Rebates
$150K - $180K *
Unlock your potential by leading customer profitability governance, guiding strategic pricing decisions, and managing rebate frameworks. Drive financial growth through cross-functional collaboration a...
2 weeks ago
Director of People & Development
$100K - $130K *
Shape our future by leading HR strategies that enhance talent acquisition, employee growth, and organizational success in a fast-paced, field-oriented environment. Partner with leadership to build a c...
2 days ago
$180K - $215K *
Inspire growth at a leading market intelligence firm by driving strategic account management, fostering client relationships, and expanding the adoption of diverse financial solutions across North Ame...
4 weeks ago
Associate Manager, CPG Engagement
$90K - $120K *
Drive customer-centric engagement with CPG clients, leveraging data insights to enhance loyalty, sales, and strategic relationships while overseeing project execution and identifying growth opportunit...
4 days ago
Executive Director, Technology Operations
$165K - $180K *
Oversee and drive operational excellence in technology, enhancing process efficiency and fostering collaboration to achieve strategic goals. Lead data initiatives, manage client relationships, and ens...
1 week ago
$120K - $150K *
Drive the full software development lifecycle while improving system capabilities and collaborating across enterprise teams to enhance IT performance and deliver high-quality outcomes...
Yesterday
Manager, Omnichannel Customer Experience
$80K - $100K *
Champion exceptional customer experiences through data-driven strategies and cross-functional collaboration. Lead omnichannel operations and optimize performance while nurturing a high-performing team...
3 weeks ago
Manager, Omnichannel Customer Experience
$75K - $95K *
Join a team that's dedicated to elevating customer experiences through data-driven insights, technology, and collaboration. Lead initiatives in omnichannel operations, ensuring efficient processes and...
3 weeks ago
Director, Insights & Engagement
$90K - $120K *
Join a team that's dedicated to leveraging data and insights to enhance stakeholder engagement and drive impact across the organization. Lead the development of analytics strategies that inform crucia...
4 days ago
$100K - $130K *
Lead the charge in client relationships and media strategies, managing a dynamic team to develop and implement cross-channel paid media plans. Drive agency growth through innovative solutions and fina...
1 month ago
$120K - $180K *
Drive comprehensive B2B demand generation strategies to accelerate revenue growth. Collaborate with sales and customer success to execute targeted ABM initiatives and leverage AI insights for impactfu...
3 weeks ago
Assistant Director - Engineering, Mainframe Services
$145K - $185K *
Lead the charge in modernizing our mainframe platform, guiding a global engineering team through strategic initiatives while fostering a culture of collaboration and continuous improvement with vendor...
2 weeks ago
Director of Central GTM Strategy & Operations
$200K - $250K *
Shape the future of customer operations by leading strategic initiatives in renewals, expansion, and automation. As a key partner to CSM leadership, you'll streamline processes and enhance efficiency...
1 month ago
Senior Manager of Customer Success
$100K - $130K *
Lead a dynamic team of Customer Success Specialists to enhance member engagement and retention. Drive performance excellence through coaching, strategic initiatives, and cross-functional collaboration...
Yesterday
Digital Customer Programs Manager
$120K - $150K *
Drive customer satisfaction through innovative Scale tier programs. Collaborate with cross-functional teams to enhance the customer experience, manage account renewals, and leverage feedback for conti...
2 weeks ago
Director of Client Service Operations
$110K - $145K *
Drive operational excellence across divisions while enhancing client and team experiences through analytics, technology, and process optimization. Collaborate with leadership to align vision with stra...
2 weeks ago
Director of Technical Program Management - Trust & Infrastructure
$171K - $273K *
Drive and lead large-scale strategic technology programs across cross-functional teams, enhancing efficiency and facilitating transformation within the organization. Collaborate to deliver mission-cri...
2 weeks ago
$85K - $95K *
Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...
3 days ago
Senior Product Marketing Manager
$150K - $180K *
Shape the future of product marketing by owning messaging and positioning for key healthcare solutions. Collaborate with Product and Sales to drive strategy, enablement, and market success, while esta...
Yesterday
Senior Manager, GBS Engagement & Service Management Lead
$135K - $225K *
Lead the charge in transforming how GBS engages with business units to deliver impactful solutions. Foster trusted partnerships, drive strategic initiatives, and ensure cohesive execution across cross...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.