Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Data, Analytics and AI Enablement
$130K - $180K *
Lead the strategy for data governance, analytics, and AI across functions. Drive robust frameworks ensuring ethical data use and compliance, enabling innovation and measurable outcomes through cross-f...
3 weeks ago
Associate Director, CRM & Martech
$160K - $228K *
Lead the CRM and marketing technology initiatives to enhance advertiser engagement, retention, and revenue. Design innovative marketing programs and optimize cross-channel campaigns, driving measurabl...
Reposted 1 week ago
ViiV Healthcare (GSK) Director of Performance (IC) & Engagement
$120K - $150K *
Accelerate your career by leading Incentive Compensation and Engagement strategies. Drive performance and build trust within the salesforce through innovative solutions that enhance satisfaction and a...
2 days ago
Dir, Enterprise Sales GenStudio Performance Marketing
$365K - $500K+*
Build and lead a high-performing sales organization, shaping enterprise strategies and driving customer adoption of generative AI solutions in a fast-paced environment...
1 month ago
$118K - $135K *
Lead and manage complex client engagements, ensuring strategic alignment and fostering strong relationships across teams. Drive organic growth opportunities while ensuring operational efficiency and m...
4 days ago
$150K - $200K *
Join a dynamic team driving high-volume SMB sales through engaging calls. Utilize AI tools to qualify leads and close deals swiftly. Thrive in a fast-paced environment with a focus on results and inno...
1 week ago
$149K - $214K *
Execute impactful client delivery by managing cross-functional teams to enhance customer satisfaction and ensure timely solution implementation, driving revenue and success in a collaborative environm...
2 weeks ago
$190K - $220K *
Drive transformation by leading complex engagements that modernize finance functions, improve operational performance, and enhance decision-making through technology and process automation, while coll...
3 weeks ago
Large Enterprise Account Director, LinkedIn Talent Solutions
$244K - $294K *
Engage as a trusted adviser, driving customer success with strategic sales initiatives in the Enterprise sector. Leverage insights and data to optimize relationships and deliver impactful solutions th...
1 week ago
Director of Project Management (Pharma)
$120K - $150K *
Pioneer operational excellence by enhancing project management across US and EU, ensuring on-time delivery and customer satisfaction through strategic planning and standardization of processes across...
Reposted 4 weeks ago
$165K - $180K *
Shape the future of technical accounting by leading compliance and reporting initiatives. Drive process improvements in a fast-paced environment, mentoring a global team and collaborating with cross-f...
3 weeks ago
Head of Customer Success, Enterprise
$276K - $325K *
Champion customer success by leading enterprise strategies across the Americas. Guide a high-performing team to drive unparalleled ROI and retention for top law firms, shaping the future of legal tech...
2 days ago
$240K - $260K *
Empower financial excellence by leading FP&A efforts. Collaborate with leaders to develop strategies, streamline processes, and enhance decision-making. Drive performance through analysis, reporting...
Today
$240K - $260K *
Reimagine financial leadership as you oversee strategy, planning, and analysis while driving growth and performance. Collaborate with executives to shape financial frameworks and innovations that prop...
2 weeks ago
$120K - $150K *
Transform your career by leading strategic purchasing initiatives, enhancing operational efficiency, and fostering partnerships that drive innovation and savings within a dynamic environment. Join us...
4 weeks ago
$147K - $184K *
Transform the procurement landscape by leading multi-site teams in strategic sourcing and material planning, ensuring effective supplier relationships and seamless operations across diverse divisions...
Yesterday
$124K - $147K *
Oversee enterprise privacy operations, setting strategies and leading cross-functional teams to ensure compliance and risk mitigation. Drive performance metrics and manage privacy tools to enhance glo...
4 weeks ago
$151K - $178K *
Transform visual storytelling as a Lead Videographer, managing video strategy and production across teams to elevate brand impact and customer success. Leverage expertise in video technology to simpli...
3 weeks ago
Director, Experience Engineering (Front End, Content, Mobile)
$190K - $237K *
Unlock potential by leading a high-performance engineering team to create innovative digital experiences across multiple brands, focusing on AI-driven content and technology strategies for transformat...
Reposted yesterday
Director, Experience Engineering (Front End, Content, Mobile)
$190K - $237K *
Transform consumer-facing digital experiences by leading a cross-functional engineering team, integrating AI into frontend and mobile strategies while defining scalable architecture across a diverse b...
Reposted yesterday
Senior Director of Performance Marketing
$130K - $180K *
Develop and own an integrated marketing strategy to drive revenue growth. Lead multi-disciplinary teams in optimizing lead generation, paid media, and lifecycle marketing within a fast-paced, results...
1 week ago
Director, Strategic Accounts | Hybrid
$120K - $150K *
Empower client relationships as you lead a dynamic account management team, driving strategic initiatives and performance optimization to enhance client engagement, retention, and growth for our large...
1 week ago
$112K - $167K *
Lead the development of in-app experiences that enhance customer engagement through strategic insights and feedback in a fast-paced fintech environment, balancing immediate needs with long-term produc...
2 weeks ago
Principal Architect, NICE CXone
$170K - $200K *
The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...
Reposted 1 week ago
Director, Worldwide Microsoft Co-Sell
$240K - $260K *
Accelerate success as you lead global Microsoft partnerships, shaping co-sell strategies to drive measurable revenue. Manage a high-performance team and engage senior stakeholders to enhance marketpla...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.