Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Lead the strategy for data governance, analytics, and AI across functions. Drive robust frameworks ensuring ethical data use and compliance, enabling innovation and measurable outcomes through cross-f...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$160K - $228K *

Lead the CRM and marketing technology initiatives to enhance advertiser engagement, retention, and revenue. Design innovative marketing programs and optimize cross-channel campaigns, driving measurabl...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Accelerate your career by leading Incentive Compensation and Engagement strategies. Drive performance and build trust within the salesforce through innovative solutions that enhance satisfaction and a...

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$365K - $500K+*

Build and lead a high-performing sales organization, shaping enterprise strategies and driving customer adoption of generative AI solutions in a fast-paced environment...

1 month ago

  •   11 - 15 years exp.  •   Enterprise Technology

$118K - $135K *

Lead and manage complex client engagements, ensuring strategic alignment and fostering strong relationships across teams. Drive organic growth opportunities while ensuring operational efficiency and m...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Join a dynamic team driving high-volume SMB sales through engaging calls. Utilize AI tools to qualify leads and close deals swiftly. Thrive in a fast-paced environment with a focus on results and inno...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$149K - $214K *

Execute impactful client delivery by managing cross-functional teams to enhance customer satisfaction and ensure timely solution implementation, driving revenue and success in a collaborative environm...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$190K - $220K *

Drive transformation by leading complex engagements that modernize finance functions, improve operational performance, and enhance decision-making through technology and process automation, while coll...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$244K - $294K *

Engage as a trusted adviser, driving customer success with strategic sales initiatives in the Enterprise sector. Leverage insights and data to optimize relationships and deliver impactful solutions th...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Pioneer operational excellence by enhancing project management across US and EU, ensuring on-time delivery and customer satisfaction through strategic planning and standardization of processes across...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$165K - $180K *

Shape the future of technical accounting by leading compliance and reporting initiatives. Drive process improvements in a fast-paced environment, mentoring a global team and collaborating with cross-f...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$276K - $325K *

Champion customer success by leading enterprise strategies across the Americas. Guide a high-performing team to drive unparalleled ROI and retention for top law firms, shaping the future of legal tech...

2 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$240K - $260K *

Empower financial excellence by leading FP&A efforts. Collaborate with leaders to develop strategies, streamline processes, and enhance decision-making. Drive performance through analysis, reporting...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$240K - $260K *

Reimagine financial leadership as you oversee strategy, planning, and analysis while driving growth and performance. Collaborate with executives to shape financial frameworks and innovations that prop...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Transform your career by leading strategic purchasing initiatives, enhancing operational efficiency, and fostering partnerships that drive innovation and savings within a dynamic environment. Join us...

4 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$147K - $184K *

Transform the procurement landscape by leading multi-site teams in strategic sourcing and material planning, ensuring effective supplier relationships and seamless operations across diverse divisions...

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$124K - $147K *

Oversee enterprise privacy operations, setting strategies and leading cross-functional teams to ensure compliance and risk mitigation. Drive performance metrics and manage privacy tools to enhance glo...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$151K - $178K *

Transform visual storytelling as a Lead Videographer, managing video strategy and production across teams to elevate brand impact and customer success. Leverage expertise in video technology to simpli...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$190K - $237K *

Unlock potential by leading a high-performance engineering team to create innovative digital experiences across multiple brands, focusing on AI-driven content and technology strategies for transformat...

Reposted yesterday

  •   11 - 15 years exp.  •   Consumer Technology

$190K - $237K *

Transform consumer-facing digital experiences by leading a cross-functional engineering team, integrating AI into frontend and mobile strategies while defining scalable architecture across a diverse b...

Reposted yesterday

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $180K *

Develop and own an integrated marketing strategy to drive revenue growth. Lead multi-disciplinary teams in optimizing lead generation, paid media, and lifecycle marketing within a fast-paced, results...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Empower client relationships as you lead a dynamic account management team, driving strategic initiatives and performance optimization to enhance client engagement, retention, and growth for our large...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$112K - $167K *

Lead the development of in-app experiences that enhance customer engagement through strategic insights and feedback in a fast-paced fintech environment, balancing immediate needs with long-term produc...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $200K *

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

US-AnywhereIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$240K - $260K *

Accelerate success as you lead global Microsoft partnerships, shaping co-sell strategies to drive measurable revenue. Manage a high-performance team and engage senior stakeholders to enhance marketpla...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.