Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $150K *

Transform industry standards by leading teams in innovative program execution for diverse clients. Leverage your consulting expertise to build trust, inspire change, and drive impactful solutions acro...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $155K *

Lead the charge in enhancing employee engagement and internal communications, fostering an inclusive workplace culture, managing Employee Resource Groups, and aligning initiatives with organizational...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$156K - $258K *

Lead the charge in implementing innovative payment solutions, collaborating closely with cross-functional teams to enhance customer satisfaction and streamline processes for market success. Drive stra...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$175K - $190K *

Advance HR strategies to drive talent acquisition, performance, and employee engagement in a multi-site manufacturing environment while ensuring compliance and fostering a high-performance culture...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$185K - $344K *

Take ownership of innovative customer data products that enhance payer, HCP, and engagement strategies. Drive product vision, roadmap, and performance while collaborating across teams to deliver scala...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Advance the growth of Scanner's partner ecosystem by defining strategy, building programs, and fostering strategic alliances. Drive revenue through effective channel development and collaboration acro...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Drive the development of a robust partner ecosystem by crafting strategies and executing initiatives across diverse alliances in cybersecurity. Foster relationships that yield significant growth and c...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$143K - $194K *

Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$128K - $173K *

Champion customer engagement by leading comprehensive programs that connect product and go-to-market teams. Drive insights from managed customers to refine products and enhance launch readiness across...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Create impactful marketing strategies to engage top health systems, driving brand alignment and demand generation while equipping senior leaders with compelling executive content for strategic engagem...

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Unlock potential by leading data science initiatives and enhancing analytics. Guide teams in AI application, drive strategy through data insights, and ensure efficient operations across commercial fun...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$114K - $319K *

Transform healthcare marketing by leading GTM strategies for innovative AdTech products, engaging stakeholders and translating technical capabilities into compelling value propositions that drive prod...

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Unlock potential by orchestrating product development across multiple teams. Drive strategic decisions, unblock challenges, and enhance collaboration while maintaining focus on customer needs in a dyn...

Vancouver, BCIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Drive the end-to-end strategy for professional marketing, building demand generation initiatives to cultivate advocacy and awareness within the family law sector, transforming a channel into a measura...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$229K - $321K *

Drive innovation by defining the vision for an advanced Delivery & Fulfillment Intelligence Platform, overseeing its multi-year roadmap and collaborating with cross-functional teams to ensure seamless...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$229K - $321K *

Champion the Delivery & Fulfillment Intelligence Platform by defining strategy, managing resources, and developing innovations to optimize logistics operations for efficient, data-driven delivery solu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$164K - $261K *

Drive impact by leading portfolio storytelling and keynote presentations for Agentforce Sales, crafting resonant narratives that engage customers, influencers, and executives across various channels a...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Manage the end-to-end demand generation strategy, creating programs that engage family law professionals to enhance awareness and advocacy for OurFamilyWizard, transforming a word-of-mouth channel int...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Manage strategic partnerships to elevate growth in federal and defense sectors. Collaborate with internal teams and partners to drive revenue, exceeding targets while delivering impactful solutions to...

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Engage in strategic sourcing and supplier management for the Engine Business Group, overseeing operations across North America. Lead initiatives to optimize costs, enhance supplier relationships, and...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Pioneer innovative product marketing strategies to elevate women's health narratives. Collaborate with cross-functional teams to craft compelling messages for diverse audiences and drive successful go...

Today

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Engineer innovative technology solutions by leading software development teams, overseeing Agile processes, and driving automation to enhance business operations and improve customer experience across...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in developing innovative technology solutions, driving high-performance software delivery within an Agile environment while empowering cross-functional teams to enhance business proces...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $200K *

Shape the future of equity management by overseeing global equity programs and long-term incentives. Collaborate with cross-functional teams to build scalable processes and enhance executive equity co...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.