Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$124K - $170K *

Shape strategic media effectiveness for high-value clients, leveraging research and advisory expertise. Drive growth through insight-led strategies, operational excellence, and high-performing teams w...

3 days ago

  •   8 - 10 years exp.  •   Media

$124K - $170K *

Inspire change by leading high-value client accounts, driving strategic media effectiveness research and delivering insight-driven solutions that enhance client growth and satisfaction...

3 days ago

  •   8 - 10 years exp.  •   Media

$124K - $170K *

Engage with high-value clients, overseeing media effectiveness research while shaping investment strategies and driving multi-year growth through insightful recommendations and operational excellence...

3 days ago

  •   8 - 10 years exp.  •   Media

$124K - $170K *

Empower client partnerships by leading strategic media research initiatives, ensuring impactful insights and driving growth within high-value accounts while enhancing measurement strategies for long-t...

3 days ago

  •   8 - 10 years exp.  •   Media

$100K *

Accelerate progress at driving revenue growth through strategic sales initiatives, focusing on new business development in security services. Collaborate with executives and cross-functional teams to...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K *

Lead strategic sales initiatives to drive revenue growth and market share expansion in security services. Collaborate across departments to optimize results and cultivate strong client relationships f...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Empower business decisions by leading ticketing analytics initiatives. Drive strategic insights, manage high-performing teams, and optimize revenue in a collaborative environment by championing data-d...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $170K *

Empower global brand narratives through integrated strategy, leading cross-functional teams to deliver culturally relevant, impactful solutions for key account growth and success in the fast-paced wor...

Today

  •   8 - 10 years exp.  •   Media

$105K - $169K *

Transform business partnerships and drive growth by integrating innovative solutions. Collaborate across teams to deliver exceptional results and enhance the customer experience while leading strategi...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in driving sales excellence by managing a dedicated team, fostering customer alignment, and executing impactful national account programs to achieve shared business objectives across r...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$133K - $156K *

Join a team that drives innovation in digital banking experiences for small businesses. As a Senior Product Manager, you'll lead cross-functional efforts to deliver measurable business outcomes throug...

Today

  •   5 - 7 years exp.  •   Business Services

$133K - $156K *

Engage in shaping digital experiences for small business banking clients, leading cross-functional teams to drive customer engagement, adoption, and operational success through strategic product manag...

Today

  •   5 - 7 years exp.  •   Business Services

$133K - $156K *

Lead cross-functional teams to deliver innovative digital experiences for small businesses, driving strategic outcomes through disciplined product management and agile execution while enhancing custom...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$133K - $156K *

Empower business growth by leading a cross-functional team focused on enhancing digital banking experiences for small businesses. Drive innovation through strategic product management and foster colla...

Today

  •   5 - 7 years exp.  •   Business Services

$133K - $156K *

Shape impactful digital experiences for small businesses by leading a cross-functional team. Leverage your product management expertise to drive discovery, definition, and delivery of solutions that e...

Today

  •   5 - 7 years exp.  •   Business Services

$133K - $156K *

Shape the future of digital banking by leading cross-functional teams to enhance small business experiences, focusing on customer engagement, product strategy, and measurable outcomes across various d...

Today

  •   5 - 7 years exp.  •   Business Services

$133K - $156K *

Drive your career forward by leading a cross-functional team to enhance digital banking experiences for small businesses, delivering impactful solutions and high customer engagement through strategic...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$175K - $210K *

Lead the charge in transforming global supply chain operations by developing and implementing strategic materials and logistics initiatives. Drive continuous improvement while fostering a world-class...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Deliver comprehensive leadership for Independent Review Organization operations, overseeing management and compliance while driving strategic initiatives across federal, state, and private healthcare...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Join us to lead impactful employee communications initiatives, optimizing workflows and ensuring regulatory compliance while collaborating with diverse teams to enhance communication effectiveness and...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Drive the strategy and execution of an innovative AI-powered customer service platform, enhancing efficiency and satisfaction through the integration of automation and advanced technology in product d...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$97K - $123K *

Shape the future of digital products by leveraging your expertise in publishing, managing cross-functional teams, and driving innovative solutions that meet customer needs and market trends, enhancing...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$75K - $90K *

Grow your career with impactful B2B marketing initiatives including email campaigns, events, and content creation. Support strategies to engage and convert audiences and drive demand alongside our dyn...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$99K - $123K *

Transform the data sharing landscape by leading NielsenIQ's Community Data Sharing Program, managing teams and partnerships to deliver valuable data insights, enhance client collaboration, and meet or...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.