Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Trust Engagement - Senior Manager (US)
$221K - $289K *
Champion trust at a global scale by leading a high-performing team to enhance security and compliance practices, driving strategic initiatives, and building customer trust in Cloud products to achieve...
6 days ago
Trust Engagement - Senior Manager (US)
$221K - $289K *
Join a dynamic team driving customer trust through security and compliance enhancements. Lead a high-performing group, influence cross-functional initiatives, and shape enterprise strategies that elev...
1 week ago
Director of Customer Experience & Integrated Quality Program Leader
$180K - $200K *
Inspire excellence by developing impactful training playbooks and tracking methods that unify customer engagement and production readiness across multiple divisions, ensuring high-quality standards an...
1 week ago
Director, Data Engineering (Hybrid)
$130K - $160K *
Optimize data reporting by leading the transition to a modern analytics platform. You will enhance pipeline reliability, manage product operations, and work closely with stakeholders to ensure data qu...
5 days ago
$110K - $130K *
Shape the future of sales operations by executing impactful strategies, driving account planning, and enhancing pipeline management to elevate team performance and achieve revenue targets in a dynamic...
2 weeks ago
$150K - $170K *
Shape the future of client relationships by leading success initiatives, mentoring a dynamic team, and driving revenue growth through exceptional service and strategic insights in the programmatic adv...
3 weeks ago
$145K - $175K *
Champion operational excellence across multi-site specialty chemical manufacturing, leading teams to enhance safety, quality, productivity, and customer fulfillment while driving continuous improvemen...
1 month ago
$160K - $200K *
Shape the future of technology strategy and innovation in a customer-focused role, leading cross-functional teams to enhance product performance and drive operational excellence in the packaging indus...
1 week ago
Director, Marketing - Schizophrenia Consumer Marketing
$181K - $227K *
Drive impactful patient marketing strategies by leading a dedicated team focused on enhancing engagement and education across the Schizophrenia portfolio, fostering collaboration to optimize consumer...
Today
Director, Customer Success (SUMMIT)
$160K - $190K *
Join a team that's committed to driving customer success through strategic leadership, effective operational excellence, and building high-performing teams across diverse sectors. Shape our approach t...
1 week ago
Institutional Solutions Director
$128K - $175K *
Tackle comprehensive financial solutions by coaching client-facing teams. Drive integrated advice strategies, enhance productivity, and ensure alignment with client objectives through collaborative en...
Reposted 6 days ago
$125K - $150K *
Unlock potential by leading the strategic vision for industry engagement at a premier film festival, driving growth through relationship-building, innovative programs, and dynamic team leadership. Col...
2 days ago
$120K - $145K *
Unlock powerful insights in marketing analytics as you drive strategic measurement solutions, optimize performance, and mentor a dynamic team of analysts while collaborating with cross-functional expe...
2 weeks ago
HRIS Customer Success - Engagement Solutions Analyst III
$95K - $115K *
Lead the charge in optimizing HRIS processes by managing complex support issues, fostering collaboration across teams, and driving system enhancements for improved client engagement and operational ef...
Reposted 1 week ago
Senior Director, Strategic Finance
$180K - $215K *
Deliver impactful financial insights and strategies while leading financial planning, forecasting, and performance management for informed executive decision-making and organizational growth...
Reposted 1 week ago
Senior Director, Brand Marketing
$160K - $200K *
Join a team that's redefining brand identity and creative strategy to captivate customers. As a Senior Director, you will lead brand initiatives, oversee a dynamic team, and shape our narrative across...
Reposted 6 days ago
$110K - $130K *
Drive advanced marketing measurement strategies as you lead analytics for clients. Engage in multi-source data analysis and develop frameworks that connect marketing to impactful business outcomes in...
2 weeks ago
$120K - $145K *
Unlock potential by leading advanced measurement strategies for clients, analyzing marketing effectiveness, and driving data-driven decisions. Collaborate with cross-functional teams, mentor junior an...
2 weeks ago
Director, Enterprise Applications
$204K - $307K *
Help us lead the deployment and innovation of AI in finance, transforming accounting workflows and architecting scalable solutions to enhance data-driven decision-making and efficiency across organiza...
6 days ago
Director, Enterprise Applications
$204K - $307K *
Transform financial operations by leading the implementation of advanced AI and ML solutions, ensuring seamless connectivity with systems. Drive automation initiatives and deliver strategic financial...
6 days ago
Director, Enterprise Applications
$204K - $307K *
Champion the deployment and scaling of AI-driven finance solutions, leading cross-functional teams to transform finance operations into autonomous, data-driven systems, enhancing efficiency and reduci...
1 week ago
Director, Enterprise Applications
$204K - $307K *
Join us in transforming finance through innovative AI and automation. Lead cross-functional teams to deploy Workday's financial solutions, enhancing processes and driving efficiency in a dynamic, coll...
1 week ago
$150K - $180K *
Shape the future of design by leading strategic initiatives and managing a team to create innovative assets across Specialty and Restaurant brands, ensuring alignment with brand standards and successf...
2 weeks ago
Director - Infrastructure Services 3
$85K - $145K *
Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...
Reposted 1 week ago
$180K - $220K *
Drive strategic pricing and packaging initiatives to enhance commercial performance while collaborating cross-functionally to align solutions with market needs and business strategy, shaping optimal g...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.