Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$221K - $289K *

Champion trust at a global scale by leading a high-performing team to enhance security and compliance practices, driving strategic initiatives, and building customer trust in Cloud products to achieve...

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$221K - $289K *

Join a dynamic team driving customer trust through security and compliance enhancements. Lead a high-performing group, influence cross-functional initiatives, and shape enterprise strategies that elev...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$180K - $200K *

Inspire excellence by developing impactful training playbooks and tracking methods that unify customer engagement and production readiness across multiple divisions, ensuring high-quality standards an...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$130K - $160K *

Optimize data reporting by leading the transition to a modern analytics platform. You will enhance pipeline reliability, manage product operations, and work closely with stakeholders to ensure data qu...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of sales operations by executing impactful strategies, driving account planning, and enhancing pipeline management to elevate team performance and achieve revenue targets in a dynamic...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $170K *

Shape the future of client relationships by leading success initiatives, mentoring a dynamic team, and driving revenue growth through exceptional service and strategic insights in the programmatic adv...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$145K - $175K *

Champion operational excellence across multi-site specialty chemical manufacturing, leading teams to enhance safety, quality, productivity, and customer fulfillment while driving continuous improvemen...

1 month ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$160K - $200K *

Shape the future of technology strategy and innovation in a customer-focused role, leading cross-functional teams to enhance product performance and drive operational excellence in the packaging indus...

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$181K - $227K *

Drive impactful patient marketing strategies by leading a dedicated team focused on enhancing engagement and education across the Schizophrenia portfolio, fostering collaboration to optimize consumer...

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $190K *

Join a team that's committed to driving customer success through strategic leadership, effective operational excellence, and building high-performing teams across diverse sectors. Shape our approach t...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $175K *

Tackle comprehensive financial solutions by coaching client-facing teams. Drive integrated advice strategies, enhance productivity, and ensure alignment with client objectives through collaborative en...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Unlock potential by leading the strategic vision for industry engagement at a premier film festival, driving growth through relationship-building, innovative programs, and dynamic team leadership. Col...

2 days ago

  •   11 - 15 years exp.  •   Media

$120K - $145K *

Unlock powerful insights in marketing analytics as you drive strategic measurement solutions, optimize performance, and mentor a dynamic team of analysts while collaborating with cross-functional expe...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Lead the charge in optimizing HRIS processes by managing complex support issues, fostering collaboration across teams, and driving system enhancements for improved client engagement and operational ef...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$180K - $215K *

Deliver impactful financial insights and strategies while leading financial planning, forecasting, and performance management for informed executive decision-making and organizational growth...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Join a team that's redefining brand identity and creative strategy to captivate customers. As a Senior Director, you will lead brand initiatives, oversee a dynamic team, and shape our narrative across...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Drive advanced marketing measurement strategies as you lead analytics for clients. Engage in multi-source data analysis and develop frameworks that connect marketing to impactful business outcomes in...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Unlock potential by leading advanced measurement strategies for clients, analyzing marketing effectiveness, and driving data-driven decisions. Collaborate with cross-functional teams, mentor junior an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$204K - $307K *

Help us lead the deployment and innovation of AI in finance, transforming accounting workflows and architecting scalable solutions to enhance data-driven decision-making and efficiency across organiza...

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Transform financial operations by leading the implementation of advanced AI and ML solutions, ensuring seamless connectivity with systems. Drive automation initiatives and deliver strategic financial...

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Champion the deployment and scaling of AI-driven finance solutions, leading cross-functional teams to transform finance operations into autonomous, data-driven systems, enhancing efficiency and reduci...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Join us in transforming finance through innovative AI and automation. Lead cross-functional teams to deploy Workday's financial solutions, enhancing processes and driving efficiency in a dynamic, coll...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Shape the future of design by leading strategic initiatives and managing a team to create innovative assets across Specialty and Restaurant brands, ensuring alignment with brand standards and successf...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $145K *

Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $220K *

Drive strategic pricing and packaging initiatives to enhance commercial performance while collaborating cross-functionally to align solutions with market needs and business strategy, shaping optimal g...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.