Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$153K - $267K *

Join our team to lead digital content authoring initiatives across platforms. You will develop strategies and best practices, manage a talented team, and ensure alignment with strategic business objec...

Yesterday

  •   8 - 10 years exp.  •   Media

$70K - $95K *

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$288K - $390K *

Transform commercial strategy and execution as a global marketing leader, driving brand excellence and fostering cross-functional collaborations to enhance patient impact and optimize market performan...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$127K - $169K *

Drive brand evolution and creative strategy, enhancing engagement and awareness. Collaborate with teams to manage marketing initiatives across channels while ensuring adherence to brand standards and...

6 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$256K - $356K *

Shape the future of infrastructure growth by leading economic development strategies, community engagement, and workforce initiatives. Drive impactful programs while collaborating with industry stakeh...

2 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$174K - $215K *

Champion growth by managing the full lifecycle of Systems Integrator partnerships, driving revenue through effective relationships, strategic planning, and targeted partner enablement in the North Ame...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Empower customer success by building strong relationships, addressing needs, and driving product adoption. Collaborate with teams to enhance satisfaction and retention, ensuring customers achieve thei...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$180K - $190K *

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Shape enterprise-wide cybersecurity strategy while leading global security operations. Collaborate with IT leadership to integrate security across platforms, manage cyber risks, and foster a security...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Innovate enterprise cybersecurity strategies that integrate with IT and digital transformation efforts. Lead global security operations, ensuring resilience and compliance while fostering a security-f...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $207K *

Lead the charge in growing our telehealth services by crafting and executing innovative consumer marketing strategies that enhance patient engagement and build brand equity across all touchpoints...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Join a dynamic team to elevate strategic enterprise client partnerships. Leverage your SaaS expertise to drive adoption, manage relationships, and ensure clients achieve their business goals while nav...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock potential as a strategic HR leader, guiding a team to enhance workforce effectiveness and foster a high-performance culture in support of clinical and research missions...

Reposted yesterday

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$186K - $207K *

Lead and execute innovative growth marketing strategies to elevate brand visibility, engage patients, and drive acquisition across multiple channels in a rapidly evolving telehealth landscape...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$185K - $198K *

Lead the charge in transforming customer strategies through innovative CRM, enhancing retention, lifetime value, and engagement via data-driven lifecycle marketing. Drive cohesive cross-channel execut...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Pioneer your career with us as you drive new business and build key relationships. Utilize your sales expertise in B2B SaaS within the AEC sector to meet goals and contribute to our growth while enjoy...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $112K *

Drive impactful client engagement by leading project implementations, ensuring timely delivery, and fostering strong relationships across teams. Leverage your strategic problem-solving skills to enhan...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $160K *

Lead the operational strategy for global renewal processes, enhancing revenue retention and efficiency through optimized workflows, advanced analytics, and cross-functional collaboration in a dynamic...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $350K *

Join us in shaping the future of digital transformation within the Commercial Bank. Lead the strategy for integrating digital, data, and AI innovations to enhance client experiences and drive organiza...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Inspire transformative change as you architect a digital, data, and AI strategy, driving innovation and enhancing client experiences across the Commercial Bank, while championing a client-centric evol...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $230K *

Drive the development of innovative collections contact strategies across digital and letter channels. Collaborate with cross-functional teams to enhance performance, optimize customer engagement, and...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$170K - $350K *

Unlock the potential of our digital transformation by leading initiatives in data, AI, and client-centric integration to drive innovation and strategic growth across the organization. Be the key archi...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Empower innovation as a leader driving client-centric digital and AI strategies, shaping integration across the organization to enhance data-driven experiences and boost growth...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Unlock potential by leading the Digital, Data & AI transformation, driving innovation, and architecting a strategic roadmap across the Commercial Bank while fostering client-centric experiences and in...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $350K *

Join a team that's leading the digital and AI transformation in banking. Drive innovation and shape the strategic roadmap to enhance client experiences and operational efficiency in a high-impact lead...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.