Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$400K - $475K *

Join a team that's driving revenue growth and market expansion in enterprise storage. As a leader, you'll scale the sales team, engage with clients, and leverage your data network to achieve substanti...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$186K - $255K *

Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Elevate customer engagement by leading a high-volume Sales & Loyalty Center, optimizing operations, driving digital transformation, and fostering a high-performance culture to maximize sales conversio...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$181K - $237K *

Join a team that's redefining project governance and portfolio management, driving excellence across the end-to-end Idea-to-Consumer (I2C) ecosystem. Collaborate across cross-functional teams to enhan...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$138K - $179K *

Lead the charge in shaping and executing an enterprise privacy program, fostering collaboration across teams to ensure operational alignment with business and regulatory needs while driving continuous...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$200K - $240K *

Advance strategic program initiatives by leading a high-performing team, ensuring seamless government collaboration, and delivering innovative solutions within budget and timeline constraints. Your ex...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$260K - $300K *

Deliver exceptional account management for enterprise customers while driving sales growth through upselling and maintaining long-term relationships. Collaborate with internal teams to enhance client...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$260K - $300K *

Partner with us to drive sales growth, managing enterprise accounts while ensuring renewals and upsells. Collaborate internally to deliver exceptional service and support our mission of securing digit...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$129K - $160K *

Empower organizational transformation by leading workflow redesign and continuous improvement initiatives, enhancing efficiency and employee experience across teams and functions. Drive innovative sol...

Markham, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$86K - $107K *

Shape the future of our operational landscape by leading HR and business operations. Direct a dedicated team to enhance our employee-oriented culture, drive strategic initiatives, and ensure effective...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Optimize marketing execution by leading projects and cross-functional teams, ensuring timely delivery and operational excellence while championing innovation and AI tools for improved efficiencies and...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead and elevate the organization's quality strategy, ensuring compliance, fostering continuous improvement, and partnering with cross-functional teams to enhance product quality and customer satisfac...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$134K - $230K *

Grow your career with a strategic role in designing contact center solutions that drive digital transformation. Collaborate across teams to shape cloud designs and architect scalable platforms incorpo...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $130K *

Lead and elevate client account strategies, driving exceptional outcomes through operational excellence and cross-functional collaboration, while mentoring a high-performing team in a fast-paced, inte...

1 week ago

  •   Less than 5 years exp.  •   Media

$120K - $145K *

Lead the charge in optimizing back-office operations while driving product strategy to enhance efficiency and standardization. Collaborate with stakeholders to build scalable tools that support corpor...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead integrated marketing strategy and execution, driving campaign success across multi-channel platforms. Collaborate with teams to optimize AI-enabled marketing initiatives and enhance performance m...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$134K - $201K *

Oversee cross-functional strategic initiatives from inception to evaluation, ensuring stakeholder alignment and project success. Drive process improvements and establish governance frameworks while co...

6 days ago

  •   Less than 5 years exp.  •   Media

$140K - $165K *

Manage complex projects within the Mission Critical Industry, leading proposals, client communications, and team efforts to ensure success across budget, scope, and timelines. Drive project profitabil...

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$217K - $290K *

Shape the future of digital experience by leading web strategy, design, and optimization efforts for a high-impact corporate website. Collaborate across teams to develop a world-class user experience...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$173K - $240K *

Redefine how partnerships drive growth by activating channels and enhancing supply relationships. You'll lead initiatives that empower Engine's travel offerings and strengthen distribution through inn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$125K - $150K *

Develop and execute strategic sales initiatives to drive revenue growth, identify new business opportunities, and cultivate strong client relationships within a designated region, ensuring solutions m...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Shape your career by building and leading a comprehensive revenue operations function, optimizing performance metrics, defining data governance, and ensuring strategic alignment across teams in a pivo...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the execution of large-scale events, guiding cross-functional teams to deliver engaging experiences. Manage budgets, client relations, and operational logistics, ensuring alignment with project g...

2 weeks ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.