Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$400K - $475K *
Join a team that's driving revenue growth and market expansion in enterprise storage. As a leader, you'll scale the sales team, engage with clients, and leverage your data network to achieve substanti...
3 weeks ago
$186K - $255K *
Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...
4 weeks ago
VP, Operations - Sales & Loyalty Center
$150K - $180K *
Elevate customer engagement by leading a high-volume Sales & Loyalty Center, optimizing operations, driving digital transformation, and fostering a high-performance culture to maximize sales conversio...
Reposted 3 weeks ago
Senior Director, Process Operations - PMO
$181K - $237K *
Join a team that's redefining project governance and portfolio management, driving excellence across the end-to-end Idea-to-Consumer (I2C) ecosystem. Collaborate across cross-functional teams to enhan...
4 weeks ago
$138K - $179K *
Lead the charge in shaping and executing an enterprise privacy program, fostering collaboration across teams to ensure operational alignment with business and regulatory needs while driving continuous...
3 weeks ago
$200K - $240K *
Advance strategic program initiatives by leading a high-performing team, ensuring seamless government collaboration, and delivering innovative solutions within budget and timeline constraints. Your ex...
2 weeks ago
$260K - $300K *
Deliver exceptional account management for enterprise customers while driving sales growth through upselling and maintaining long-term relationships. Collaborate with internal teams to enhance client...
1 week ago
$260K - $300K *
Partner with us to drive sales growth, managing enterprise accounts while ensuring renewals and upsells. Collaborate internally to deliver exceptional service and support our mission of securing digit...
1 week ago
Director, Process Improvement & Workflow Reengineering
$129K - $160K *
Empower organizational transformation by leading workflow redesign and continuous improvement initiatives, enhancing efficiency and employee experience across teams and functions. Drive innovative sol...
1 week ago
Director, People & Business Operations
$86K - $107K *
Shape the future of our operational landscape by leading HR and business operations. Direct a dedicated team to enhance our employee-oriented culture, drive strategic initiatives, and ensure effective...
1 week ago
$150K - $180K *
Optimize marketing execution by leading projects and cross-functional teams, ensuring timely delivery and operational excellence while championing innovation and AI tools for improved efficiencies and...
2 weeks ago
$110K - $130K *
Lead and elevate the organization's quality strategy, ensuring compliance, fostering continuous improvement, and partnering with cross-functional teams to enhance product quality and customer satisfac...
2 weeks ago
Director, Solution Architecture (Contact Center)
$134K - $230K *
Grow your career with a strategic role in designing contact center solutions that drive digital transformation. Collaborate across teams to shape cloud designs and architect scalable platforms incorpo...
Reposted 1 week ago
$115K - $130K *
Lead and elevate client account strategies, driving exceptional outcomes through operational excellence and cross-functional collaboration, while mentoring a high-performing team in a fast-paced, inte...
1 week ago
Director, Product Management - Back Office
$120K - $145K *
Lead the charge in optimizing back-office operations while driving product strategy to enhance efficiency and standardization. Collaborate with stakeholders to build scalable tools that support corpor...
3 weeks ago
$150K - $180K *
Lead integrated marketing strategy and execution, driving campaign success across multi-channel platforms. Collaborate with teams to optimize AI-enabled marketing initiatives and enhance performance m...
1 week ago
Director, Project Management, Ad Sales
$134K - $201K *
Oversee cross-functional strategic initiatives from inception to evaluation, ensuring stakeholder alignment and project success. Drive process improvements and establish governance frameworks while co...
6 days ago
Senior Project Manager - Data Center
$140K - $165K *
Manage complex projects within the Mission Critical Industry, leading proposals, client communications, and team efforts to ensure success across budget, scope, and timelines. Drive project profitabil...
Reposted today
Sr. Director of Web Strategy & Experience
$217K - $290K *
Shape the future of digital experience by leading web strategy, design, and optimization efforts for a high-impact corporate website. Collaborate across teams to develop a world-class user experience...
2 weeks ago
$173K - $240K *
Redefine how partnerships drive growth by activating channels and enhancing supply relationships. You'll lead initiatives that empower Engine's travel offerings and strengthen distribution through inn...
3 weeks ago
$125K - $150K *
Develop and execute strategic sales initiatives to drive revenue growth, identify new business opportunities, and cultivate strong client relationships within a designated region, ensuring solutions m...
1 week ago
Enterprise Customer Success Manager
$97K - $148K *
Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...
6 days ago
$150K - $180K *
Shape your career by building and leading a comprehensive revenue operations function, optimizing performance metrics, defining data governance, and ensuring strategic alignment across teams in a pivo...
Reposted 2 weeks ago
Copy of Director, Customer Success - Healthcare
$120K - $150K *
Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...
6 days ago
Executive Producer- Conferences & Events
$110K - $130K *
Lead the execution of large-scale events, guiding cross-functional teams to deliver engaging experiences. Manage budgets, client relations, and operational logistics, ensuring alignment with project g...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.