Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$227K - $248K *

Lead the charge in driving transformative financial strategies and operational excellence across organizational functions. Collaborate with executive leadership to elevate decision-making and foster a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $175K *

Join a team that's redefining digital customer experience strategy. Lead cross-functional partnerships and drive enterprise performance through insights and analysis, shaping strategic initiatives tha...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Business Services

$190K - $250K *

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Elevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and ac...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$146K - $224K *

Drive organizational success by coaching leaders, solving complex challenges, and designing talent programs that enhance employee engagement and performance. Collaborate across functions to implement...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Drive efficiency by facilitating program coordination across technical teams, ensuring clear communication, meeting documentation, and actionable insights are at the forefront of our project managemen...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Accelerate client growth and retention by strategizing team objectives and optimizing service delivery. Lead client strategies, mitigate churn, and drive team performance while ensuring alignment with...

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Unlock potential by leading client partnerships and driving digital media strategies. As a senior business lead, you will guide teams in performance media activation while fostering innovation and del...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$146K - $176K *

Lead high-impact vendor relations and optimize performance strategies across the organization. Drive alignment with business priorities while managing risks, enhancing governance, and maximizing the v...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$75K - $95K *

Lead the charge in managing a premier venue, ensuring client satisfaction through innovation, effective resource management, and adherence to safety standards while cultivating strong vendor relations...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $130K *

Shape the future of client engagement by leading a regional strategy team focused on maximizing satisfaction and retention. Drive client advocacy and product adoption while working closely with cross...

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Drive client success by leading the strategy team, enhancing satisfaction, retention, and product adoption while analyzing market opportunities and risks to optimize client engagement and build long-t...

1 month ago

  •   8 - 10 years exp.  •   Business Services

$153K - $267K *

Join our team to lead digital content authoring initiatives across platforms. You will develop strategies and best practices, manage a talented team, and ensure alignment with strategic business objec...

2 days ago

  •   8 - 10 years exp.  •   Media

$70K - $95K *

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$288K - $390K *

Transform commercial strategy and execution as a global marketing leader, driving brand excellence and fostering cross-functional collaborations to enhance patient impact and optimize market performan...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$127K - $169K *

Drive brand evolution and creative strategy, enhancing engagement and awareness. Collaborate with teams to manage marketing initiatives across channels while ensuring adherence to brand standards and...

6 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$256K - $356K *

Shape the future of infrastructure growth by leading economic development strategies, community engagement, and workforce initiatives. Drive impactful programs while collaborating with industry stakeh...

2 days ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$174K - $215K *

Champion growth by managing the full lifecycle of Systems Integrator partnerships, driving revenue through effective relationships, strategic planning, and targeted partner enablement in the North Ame...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Empower customer success by building strong relationships, addressing needs, and driving product adoption. Collaborate with teams to enhance satisfaction and retention, ensuring customers achieve thei...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$180K - $190K *

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Shape enterprise-wide cybersecurity strategy while leading global security operations. Collaborate with IT leadership to integrate security across platforms, manage cyber risks, and foster a security...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Innovate enterprise cybersecurity strategies that integrate with IT and digital transformation efforts. Lead global security operations, ensuring resilience and compliance while fostering a security-f...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $207K *

Lead the charge in growing our telehealth services by crafting and executing innovative consumer marketing strategies that enhance patient engagement and build brand equity across all touchpoints...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Join a dynamic team to elevate strategic enterprise client partnerships. Leverage your SaaS expertise to drive adoption, manage relationships, and ensure clients achieve their business goals while nav...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock potential as a strategic HR leader, guiding a team to enhance workforce effectiveness and foster a high-performance culture in support of clinical and research missions...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.