Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Lead the successful delivery of contact center technology programs, driving end-to-end solutions while collaborating across teams. Manage program governance, budgets, and stakeholder communication to...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Drive impactful contact center technology programs through end-to-end delivery, leading cross-functional teams while managing client expectations and program governance to ensure projects meet busines...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$140K - $175K *

Optimize product strategy and execution, driving innovation and customer-centric solutions within a dynamic, AI-powered growth environment. Collaborate with founders and influence product direction to...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Empower your career by leading demand generation strategy to optimize pipeline growth and revenue. Collaborate with a dynamic marketing team to innovate AI-driven solutions and enhance the customer jo...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $170K *

Pioneer strategic partnerships within the pharmaceutical sector, leveraging expertise in programmatic trading and client engagement to deliver exceptional value and drive revenue growth through collab...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K *

Join us in driving growth and customer satisfaction as you generate new business and optimize existing accounts. You'll engage with clients in a fast-paced, innovative environment while meeting ambiti...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $110K *

Elevate client satisfaction by managing projects and accounts, ensuring seamless execution from start to finish. Foster strong relationships and drive revenue growth while leading diverse teams to del...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead the charge in delivering innovative contact center solutions, driving successful program execution through strong cross-functional collaboration, effective governance, and a commitment to deliver...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$213K - $319K *

Unlock potential by shaping a multi-year strategy for channel organizations, analyzing market dynamics, building financial models, and aligning cross-functional strategies to drive growth and optimize...

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the enterprise application portfolio, shaping strategy and operations across Salesforce and Oracle NetSuite while partnering with cross-functional teams to drive business success and streamline p...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Drive enterprise application strategy by leading commercial, ERP, and Finance systems, ensuring seamless integration and performance across Salesforce and Oracle NetSuite while managing multidisciplin...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $205K *

Lead the charge in designing and implementing competitive benefits strategies. Collaborate across regions to ensure compliance and alignment with organizational goals while enhancing employee experien...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$175K - $205K *

Lead the Employee Benefits strategy, ensuring competitive and compliant offerings across regions, collaborating with HR and Finance to drive processes and efficiencies, while influencing the organizat...

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Lead and enhance program management across business divisions, ensuring successful project delivery in health, life sciences, defense, and simulation sectors. Optimize governance and execution while m...

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Champion the future of go-to-market by driving AI-powered product strategy, enhancing user experience, and delivering impactful features. Collaborate with leaders in an elite team, shaping innovative...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $210K *

Inspire growth by leading product strategy and development in security and IT operations, collaborating across teams to enhance customer engagement and drive business success through innovative soluti...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $210K *

Grow your career with a pivotal role in product strategy and management, driving the success of enterprise software products. Collaborate across teams to align technology and market needs while foster...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $210K *

Champion the growth and success of innovative enterprise software products, driving strategic customer relationships and market strategy to ensure alignment with customer needs and business objectives...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $210K *

Join a team that's driving product development in security and IT operations. You’ll collaborate cross-functionally to align business strategies, manage customer relationships, and enhance product ado...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Drive innovative video solutions and oversee technical execution for high-profile events. Manage video design, system optimization, and crew training to ensure seamless production while collaborating...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$135K - $210K *

Elevate product success by leading strategic initiatives in software development, consulting with cross-functional teams, and driving customer relationships to ensure market alignment and adoption of...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock your potential by driving business growth and managing key accounts in the Datacom sector. Leverage your expertise in Networking Cabling and Infrastructure Solutions to enhance customer relatio...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join our dynamic team to drive growth in the Datacom sector through business development and account management, enhancing customer relationships while achieving sales objectives with innovative solut...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock potential by leading market expansion and operational excellence in healthcare. Provide strategic oversight, ensure compliance, and foster team development to enhance patient care and drive gro...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Lead ERP transformation as a strategic driver, managing JD Edwards (JDE) applications across fulfillment and finance. Engage with stakeholders to deliver results through metrics-driven projects and a...

1 week ago

  •   15+ years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.