Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $120K *

Unlock potential by driving revenue growth through strategic account management and new business development. Leverage your expertise in market research to build relationships and meet sales targets...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K *

Join a team that's driving growth by generating new customers and enhancing customer engagement through exceptional service and integrity, while consistently meeting sales targets in a fast-paced, dyn...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Engage in shaping impactful product marketing strategies that elevate positioning, drive successful launches, and enhance competitive intelligence within the upper mid-market and enterprise sectors...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$187K - $217K *

Transform enterprise strategy and product portfolio management, driving growth and decision-making excellence across teams. Collaborate with executive leadership to establish governance and align inve...

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $120K *

Inspire growth by driving new revenue through strategic selling. Collaborate with C-Suite and decision-makers, navigate the sales cycle, and deliver transformative experience management solutions to l...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Oversee key account management activities, ensuring client satisfaction and proactive service delivery while collaborating across teams to align brand strategies with client needs and maximize busines...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive your career forward by leading client programs, managing teams, and delivering projects efficiently. This role requires fostering client relationships while ensuring top-notch project execution...

Montreal, QCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$170K - $210K *

Engage with cross-functional teams to optimize HR operations and strategies. Lead benefits, compliance, and performance management while redefining employee experience to support growth and innovation...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Accelerate your career by leading enterprise-wide data strategies, driving innovation, and mentoring high-performing teams. Oversee cloud solutions and data governance, aligning technology with busine...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Advance your career by overseeing commercial growth in North America, establishing key retailer partnerships and driving enterprise deals that enhance market leadership in in-store audience intelligen...

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$158K - $199K *

Transform client relationships and drive strategic account growth as a leader. Guide teams in executing tailored solutions for multinational clients, ensuring high client retention and satisfaction wh...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $180K *

Accelerate growth by leading hands-on product marketing initiatives, focusing on strategic positioning, competitive analysis, and enterprise-level go-to-market execution in a rapid expansion phase...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Lead our Manufacturing Development efforts, driving spacecraft programs from design to high-rate production. Collaborate with cross-functional teams to enhance manufacturing processes, ensuring effici...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$112K - $155K *

Accelerate progress at our customer engagement initiatives, managing high-value Brand client relationships. Drive customer success with strategic coaching, cross-functional collaboration, and proactiv...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $155K *

Elevate customer success by fostering executive relationships, enhancing strategies for engagement, and driving product adoption to ensure our clients see measurable value in our solutions. Lead a tea...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$112K - $155K *

Empower client success through strategic relationship management and cross-functional collaboration. Drive customer engagement while enhancing satisfaction and renewal rates for a portfolio of high-va...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$187K - $213K *

Join a dynamic team to drive strategic project management initiatives, enhance operational excellence, and foster collaboration across Financial Services Technology, positively impacting ~1500 associa...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $200K *

Lead a high-performing tech team, driving innovation and collaboration while enhancing capabilities and managing client relationships in a dynamic environment...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $130K *

Lead the strategic oversight of primary care operations, driving efficiency, compliance, and quality initiatives across multiple service lines while fostering collaboration and managing growth in a pa...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Join us to lead transformative projects for banks and insurance firms by leveraging your expertise in cloud-based solutions and fostering professional growth in a dynamic technical team...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $200K *

Accelerate progress at strategic Enterprise and Government accounts by driving growth in ARR and NRR performance. You'll lead account management, complex negotiations, and multi-year planning to enhan...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Transform information security practices by leading a dedicated team to build and mature a comprehensive security program across governance, risk, compliance, and incident response, while enabling inn...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $180K *

Partner with us to drive digital transformation and AI strategy in higher education. You will lead product initiatives that enhance the university program lifecycle, engage stakeholders, and deliver i...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$85K *

Drive growth through proactive account management and strategic client relationships. Oversee the complete sales lifecycle in industrial sectors, ensuring customer satisfaction and maximizing profitab...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Champion enterprise-level client success by leading multimillion-dollar accounts while driving business growth through strategic consulting and performance marketing. Collaborate with teams to tackle...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.