Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $98K *

Join a team that's at the forefront of travel marketing, driving integrated strategies for global destinations. You'll lead client engagement, oversee trade relations, and inspire your team to deliver...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$120K - $145K *

Elevate technology influence by leading a dynamic team to drive strategic innovations, modernize systems, and enhance operational efficiencies across the organization, while ensuring top-notch securit...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$172K - $344K *

Shape and lead a high-performing team to drive a global digital marketing strategy, ensuring cohesive and measurable digital content that aligns with business goals while optimizing emerging tools and...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$200K - $257K *

Champion the narrative for innovative financial technology products, leading communications strategy and execution. Engage with media and audiences to elevate Circle's profile in the evolving agentic...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$153K - $229K *

Drive impactful go-to-market strategies for multi-product solutions, crafting compelling narratives and enabling global sales teams through collaboration with Product Management and Marketing to optim...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Lead the charge in enhancing customer experience for high-value accounts. Own strategic relationships by identifying pain points, designing service models, and collaborating across departments to ensu...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Drive the vision for customer experience across strategic accounts, enhancing relationships and ensuring exceptional service by collaborating with teams and addressing key insights for optimal satisfa...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$189K - $256K *

Join a team that's defining strategic partnerships and driving innovation across Global Commercial Operations. Lead category and sourcing teams in Data, Analytics, and Market Access, ensuring alignmen...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$341K - $427K *

Lead the charge in building and mentoring a high-performing sales team, focusing on closing critical deals in rapidly growing accounts and driving sales success across diverse industries...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $210K *

Deliver strategic commercial planning and insights for sales initiatives, enhancing performance management and cross-functional collaboration to drive growth in the CPG sector. Ideal for a data-driven...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead and develop the continuous improvement function across operations, establishing standards and verification systems. Drive accountability through audits and enhance performance whilst building a s...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$135K - $160K *

Lead the evolution of the enterprise Identity and Access Management program, ensuring secure and compliant access to business systems while aligning with organizational priorities and regulatory requi...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Shape the future of enterprise Identity and Access Management strategy, governance, and operational execution, ensuring secure access to business systems while promoting compliance and cybersecurity o...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $175K *

Explore a dynamic role supporting senior leadership in public affairs, collaborating with diverse teams and clients, and gaining valuable project management experience within a fast-paced environment...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$197K - $313K *

Champion innovative API strategies, leading a diverse team to enhance data interaction and AI integration across platforms while ensuring security and user needs are prioritized for exceptional produc...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$197K - $344K *

Grow your career with a pivotal role in defining API strategy, leading a diverse team across geographies, and innovating solutions that elevate API interaction for customers and AI agents. Drive produ...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Optimize technical customer engagement through effective program management, aligning packaging strategies with performance goals, and ensuring seamless integration of new product introductions in col...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $120K *

Engage with multidisciplinary teams to enhance patient care quality and satisfaction. Oversee clinical performance and team productivity to ensure compliance with policies and promote collaboration in...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Transform clinical operations by leading care teams and enhancing engagement through effective management, compliance, and patient satisfaction, ensuring every patient receives vital services and supp...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a dynamic team in managing clinical operations, enhancing patient care, and leading healthcare professionals to achieve performance and quality goals, while ensuring compliance and fostering a cu...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $180K *

Unlock your potential as you lead product marketing strategy and execution. Drive cross-functional collaboration to shape market positioning, optimize launches, and ensure customer advocacy while buil...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Empower exceptional healthcare outcomes by leading a high-performing team to drive client success and operational excellence in solution adoption. Focus on talent development, strategic planning, and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Accelerate progress at client success by leading the Clearinghouse Solution Adoption team. Drive implementation, optimize client experiences, and ensure operational excellence while developing high-pe...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Shape the future of web experiences by leading product strategy for multiple platforms. Drive conversion and experimentation initiatives that enhance SEO, performance, and personalization—creating sca...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $130K *

Develop and manage client relationships in Wealth Management, leveraging investment strategies and compliance knowledge to meet clients' financial goals while leading a high-performing team toward exc...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.