Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Unlock potential by leading client teams to drive retention and growth. Collaborate cross-functionally to shape strategic market positioning and nurture executive relationships, all while cultivating...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$160K - $200K *

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$186K - $317K *

Drive thought leadership in technology through innovative editorial strategies, collaborating across teams to enhance storytelling and amplify narratives beyond traditional channels, while managing pe...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$186K - $317K *

Drive editorial strategy and operations in technology storytelling. Elevate content quality, collaborate with teams, and innovate formats to engage diverse audiences effectively. Lead a dynamic editor...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$313K - $500K+*

Engage in shaping the future of data resilience by driving product management initiatives. Collaborate with engineering to transform complex challenges into strategic solutions while influencing stake...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Elevate enterprise sales by leading a dynamic team to drive revenue, cultivate strategic accounts, and implement a consultative sales approach in the NYC market, while establishing a scalable sales cu...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $249K *

Lead the Growth Engineering teams by shaping strategic vision and driving user acquisition across platforms. Oversee engineering excellence while collaborating cross-functionally to innovate and optim...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$180K - $210K *

Join a team that's driving growth through innovative acquisition strategies across multiple channels. Lead a vibrant marketing effort, manage partnerships, and ensure brand coherence as the organizati...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $210K *

Accelerate growth through strategic acquisition and brand management across all channels. You'll lead a diverse team, driving paid media, SEO, affiliate marketing, and lifecycle strategies while foste...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $263K *

Join us to shape the data analytics landscape by translating business needs into impactful data products. Collaborate across functions, drive analytics initiatives, and lead a dedicated team to enhanc...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$172K - $258K *

Champion the growth analytics strategy, empowering teams to optimize customer engagement, drive conversions, and enhance retention through insightful analysis and collaboration across Product, Sales...

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$172K - $258K *

Lead a team to enhance product-led growth through data-driven insights, partnering with product managers to optimize customer engagement and retention while shaping the analytics strategy for impactfu...

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$172K - $258K *

Shape the future of product-led growth analytics by leading a team to enhance customer journey insights, drive strategic partnerships, and improve measurement for better decision-making across product...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$172K - $258K *

Elevate product-led growth by leading a data-driven analytics team. Drive insights across customer journeys, improving acquisition, activation, and retention. Shape analytics strategies and develop me...

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$104K - $110K *

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$160K - $190K *

Lead and inspire a high-performing team to build strategic client partnerships, driving growth in AI training data projects. Combine client engagement with data annotation expertise to elevate client...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

The Account Executive at Kastle Systems is responsible for selling advanced technology security solutions to high growth National Corporate Accounts. This role involves identifying new accounts, build...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Advance your career by building a global partner strategy to enhance partnerships across diverse business units. Drive new partner acquisition and improve existing relationships to achieve significant...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$149K - $173K *

Champion partner success by driving strategic programs, enablement, and cross-functional operations. You'll turn channel strategies into measurable outcomes to expand our partner ecosystem and enhance...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $175K *

Accelerate your career by leading digital transformation initiatives, overseeing MarTech strategies, and driving personalization to enhance customer experiences. Collaborate cross-functionally to achi...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $175K *

Empower digital transformation by driving MarTech initiatives, personalizing engagement, and leading teams to deliver outstanding customer experiences. Shape strategies with marketing and technology l...

Waterloo, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

The Account Executive at Kastle Systems is responsible for selling advanced technology security solutions to high growth National Corporate Accounts. This role involves identifying new accounts, build...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

The Account Executive at Kastle Systems is responsible for selling advanced technology security solutions to high growth National Corporate Accounts. This role involves identifying new accounts, manag...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Drive sales growth by developing and managing relationships with national corporate accounts, leveraging advanced security solutions across multiple markets to exceed targets and expand brand presence...

1 month ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive your career forward by championing cutting-edge security solutions for national corporate accounts. Leverage your sales expertise to build relationships and expand market presence across multipl...

1 month ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.