Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$85K - $105K *

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Engage clients in Higher Education to drive transformational initiatives, managing relationships, overseeing cross-functional teams, and ensuring project alignment with institutional goals for impactf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Unlock potential by leading community engagement initiatives across North America, building trust with local stakeholders and coordinating efforts with internal teams, to ensure responsible developmen...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$170K - $210K *

Drive client success by leading a high-performing team to deliver strategic guidance, manage operations, and build strong relationships, ensuring compliance and satisfaction across a diverse portfolio...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$210K - $240K *

Transform enterprise partnerships through strategic product ownership, defining the vision and roadmap for SaaS integration while influencing cross-functional teams for maximum impact and operational...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$206K - $297K *

Shape the future of customer engagement in Specialty Care. Lead strategic design and evolution of media capabilities, fostering collaboration across teams to enable innovative, data-driven engagement...

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$103K - $176K *

Engage with strategic customers to drive software adoption and market success. Leverage technical expertise to lead pre- and post-sales initiatives, resolve challenges, and provide insights for produc...

Reposted yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$116K - $174K *

Own and scale a global customer stories program that drives advocacy through compelling narratives and videos, collaborating with teams across marketing, sales, and customer success to elevate executi...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Lead the charge in enhancing event operations and guest experience by overseeing strategic initiatives, fostering client relations, and managing multi-functional teams in a dynamic facility environmen...

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $130K *

Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $180K *

Oversee strategic account management and marketing initiatives, driving client retention and growth. Lead diverse teams, cultivate senior-level relationships, and deliver innovative solutions while en...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$159K - $175K *

Create a world-class marketing foundation from the ground up, driving strategy with data insights. Lead brand management, optimize web performance, and empower franchise growth in a dynamic startup en...

Vancouver, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$159K - $175K *

Transform marketing strategies by synthesizing data to enhance brand presence, optimize web interactions, and empower franchise partners, while leading a team in a dynamic startup environment focused...

North York, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Shape the future of business development by managing comprehensive capture strategies, leading teams to secure federal contracts, and driving revenue through innovative solutions and strategic partner...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Lead the enterprise culture, opportunity, and inclusion strategy, driving engagement and alignment across sectors. Collaborate with leadership to integrate COI into business priorities, ensuring a str...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$107K - $145K *

Join a team that's dedicated to driving success for enterprise customers. In this role, you'll foster strong relationships, deliver strategic insights, and ensure alignment between customer needs and...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$180K - $271K *

Accelerate growth by managing strategic accounts, enhancing customer relationships, and driving complex negotiations. Collaborate across teams to deliver integrated energy solutions while ensuring cus...

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$135K - $180K *

Champion exceptional customer experiences by leading a dynamic team focused on service excellence and operational efficiency, while driving strategic improvements and cross-functional collaboration ac...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$84K - $117K *

Lead the charge in developing innovative growth marketing programs that optimize campaigns, drive pipeline creation, and enhance revenue across multiple channels in the fast-paced healthcare technolog...

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $150K *

Transform enterprise growth by driving sales, nurturing C-suite relationships, and executing complex sales cycles, while collaborating cross-functionally to deliver customer success. Thrive in a fast...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$133K - $248K *

Unlock potential by spearheading inorganic growth strategies, overseeing M&A and technology partnerships, while shaping market intelligence to drive competitive advantage and innovation in enterprise...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $120K *

Lead the charge in nurturing strategic client partnerships, enhancing revenue through effective client management and project oversight. Collaborate across teams to ensure measurable success and clien...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Shape the future of operational excellence by leading process transformation initiatives across Finance, Manufacturing, and Operations. Drive improvements and ensure efficiency through best practices...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Accelerate progress at the forefront of IT management by providing strategic oversight across enterprise technology operations, governance, and compliance. Lead initiatives that align technology decis...

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Drive engineering excellence by leading teams in delivering secure and scalable technology solutions. Collaborate with stakeholders to set strategic direction and cultivate a high-performing engineeri...

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.