Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Associate Director, Client Media Solutions
$85K - $105K *
Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...
Yesterday
$90K - $120K *
Engage clients in Higher Education to drive transformational initiatives, managing relationships, overseeing cross-functional teams, and ensuring project alignment with institutional goals for impactf...
1 week ago
Community Engagement Manager, Americas
$70K - $95K *
Unlock potential by leading community engagement initiatives across North America, building trust with local stakeholders and coordinating efforts with internal teams, to ensure responsible developmen...
2 weeks ago
$170K - $210K *
Drive client success by leading a high-performing team to deliver strategic guidance, manage operations, and build strong relationships, ensuring compliance and satisfaction across a diverse portfolio...
3 weeks ago
Senior Director & Product Lead
$210K - $240K *
Transform enterprise partnerships through strategic product ownership, defining the vision and roadmap for SaaS integration while influencing cross-functional teams for maximum impact and operational...
3 weeks ago
Senior Director Media Strategy and Commercial Engagement
$206K - $297K *
Shape the future of customer engagement in Specialty Care. Lead strategic design and evolution of media capabilities, fostering collaboration across teams to enable innovative, data-driven engagement...
1 week ago
Manager, Software Customer Acceleration
$103K - $176K *
Engage with strategic customers to drive software adoption and market success. Leverage technical expertise to lead pre- and post-sales initiatives, resolve challenges, and provide insights for produc...
Reposted yesterday
Program Manager, Customer Stories & Advocacy
$116K - $174K *
Own and scale a global customer stories program that drives advocacy through compelling narratives and videos, collaborating with teams across marketing, sales, and customer success to elevate executi...
Yesterday
Senior Director of Event and Guest Experience
$120K - $150K *
Lead the charge in enhancing event operations and guest experience by overseeing strategic initiatives, fostering client relations, and managing multi-functional teams in a dynamic facility environmen...
Yesterday
$90K - $130K *
Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...
3 weeks ago
$150K - $180K *
Oversee strategic account management and marketing initiatives, driving client retention and growth. Lead diverse teams, cultivate senior-level relationships, and deliver innovative solutions while en...
5 days ago
$159K - $175K *
Create a world-class marketing foundation from the ground up, driving strategy with data insights. Lead brand management, optimize web performance, and empower franchise growth in a dynamic startup en...
2 weeks ago
$159K - $175K *
Transform marketing strategies by synthesizing data to enhance brand presence, optimize web interactions, and empower franchise partners, while leading a team in a dynamic startup environment focused...
2 weeks ago
$120K - $150K *
Shape the future of business development by managing comprehensive capture strategies, leading teams to secure federal contracts, and driving revenue through innovative solutions and strategic partner...
1 week ago
Director, Culture, Opportunity & Inclusion
$100K - $130K *
Lead the enterprise culture, opportunity, and inclusion strategy, driving engagement and alignment across sectors. Collaborate with leadership to integrate COI into business priorities, ensuring a str...
Reposted 1 week ago
Strategic Customer Success Manager
$107K - $145K *
Join a team that's dedicated to driving success for enterprise customers. In this role, you'll foster strong relationships, deliver strategic insights, and ensure alignment between customer needs and...
1 week ago
Account Director, Data Centers
$180K - $271K *
Accelerate growth by managing strategic accounts, enhancing customer relationships, and driving complex negotiations. Collaborate across teams to deliver integrated energy solutions while ensuring cus...
Today
$135K - $180K *
Champion exceptional customer experiences by leading a dynamic team focused on service excellence and operational efficiency, while driving strategic improvements and cross-functional collaboration ac...
2 weeks ago
$84K - $117K *
Lead the charge in developing innovative growth marketing programs that optimize campaigns, drive pipeline creation, and enhance revenue across multiple channels in the fast-paced healthcare technolog...
1 month ago
$130K - $150K *
Transform enterprise growth by driving sales, nurturing C-suite relationships, and executing complex sales cycles, while collaborating cross-functionally to deliver customer success. Thrive in a fast...
3 days ago
Director of Product - M&A, Strategy and Technology Partnerships
$133K - $248K *
Unlock potential by spearheading inorganic growth strategies, overseeing M&A and technology partnerships, while shaping market intelligence to drive competitive advantage and innovation in enterprise...
3 days ago
$85K - $120K *
Lead the charge in nurturing strategic client partnerships, enhancing revenue through effective client management and project oversight. Collaborate across teams to ensure measurable success and clien...
2 weeks ago
Director, Business Process Transformation
$120K - $150K *
Shape the future of operational excellence by leading process transformation initiatives across Finance, Manufacturing, and Operations. Drive improvements and ensure efficiency through best practices...
1 week ago
Director, Information Technology
$120K - $150K *
Accelerate progress at the forefront of IT management by providing strategic oversight across enterprise technology operations, governance, and compliance. Lead initiatives that align technology decis...
Reposted yesterday
$150K - $180K *
Drive engineering excellence by leading teams in delivering secure and scalable technology solutions. Collaborate with stakeholders to set strategic direction and cultivate a high-performing engineeri...
6 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.