Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$154K - $270K *

Develop and execute a comprehensive events strategy across the Americas, driving measurable impact and aligning with marketing goals to enhance customer engagement and pipeline growth through diverse...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$154K - $270K *

Shape the future of customer engagement by leading a high-impact events strategy across the Americas, driving pipeline growth and customer value through diverse, impactful programs that align with bus...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Drive growth by managing complex enterprise sales cycles, building strategic client relationships, and delivering value through tailored solutions. Lead negotiation efforts and ensure successful deal...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Empower a compassionate team focused on delivering exceptional resident care through effective admissions processes, relationship management, and collaboration with healthcare facilities to enhance ce...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $140K *

Lead and innovate customer experience strategies while managing a team across regions. Collaborate with multiple departments to enhance service quality, optimize processes, and ensure high customer sa...

Today

  •   8 - 10 years exp.  •   Business Services

$130K - $160K *

Empower growth as you lead the Account Management team, ensuring exceptional client outcomes and driving strategic initiatives in a fast-paced fintech environment. Collaborate cross-functionally to en...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$300K - $420K *

Lead the charge in driving new logo acquisition by developing strategic sales initiatives, managing a high-performing sales team, and engaging enterprise clients across the East region to accelerate g...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$300K - $420K *

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$156K - $231K *

Optimize the go-to-market strategies for innovative ad products, enhance advertiser engagement, and drive measurable outcomes through verticalized solutions. Collaborate across teams to shape product...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $180K *

Lead the charge in strategic account management across a $10M+ portfolio, driving growth, enhancing client relationships, and ensuring operational excellence while collaborating across organizational...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$250K - $350K *

Empower the growth of key accounts through strategic partnerships and innovative AI solutions. Drive double-digit year-over-year growth by collaborating with CXOs and aligning offerings to meet client...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Empower account growth through strategic leadership and AI engagement, driving significant revenue increases. Foster relationships with CXOs to position as a trusted partner and expand service offerin...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$120K - $180K *

Unlock potential by driving account growth through strategic partnerships with CXOs, achieving double-digit YOY growth while deepening engagement and ensuring AI transformation meets client needs in a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Unlock potential by leading strategic account growth to achieve 15%+ YOY revenue increases. Engage with CXOs on AI transformation, ensuring partnership success and expanding Nagarro's impact in key ac...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Lead the charge in expanding key account engagements and driving AI transformation. Collaborate with CXOs to achieve double-digit growth, while reinforcing Nagarro as a strategic partner. Make an impa...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $180K *

Drive double-digit YOY growth by expanding key account engagement, positioning as a strategic AI transformation partner, and developing strong CXO relationships while achieving revenue targets through...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in key account growth, driving over 15% YOY revenue expansion while establishing strategic partnerships with CXOs for AI transformation and enhancing client engagement across multiple...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$170K - $190K *

Optimize client success and team performance as a media strategy leader. Engage in developing campaigns, mentoring talent, and driving industry innovation, while ensuring top-notch service quality and...

1 week ago

  •   11 - 15 years exp.  •   Media

$70K - $95K *

Lead client engagement initiatives, ensuring effective communication and project management to drive satisfaction and growth in a dynamic advertising environment...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$120K - $150K *

Drive customer growth by leading multi-channel marketing efforts, optimizing strategies, and managing teams to maximize performance. Collaborate cross-functionally to enhance the customer journey whil...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$155K - $175K *

Join a team that's driving customer marketing excellence through innovative omnichannel strategies. Leverage insights and collaboration to transform digital experiences, enhance brand value, and lead...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$140K - $180K *

Shape the future of partnerships by leading innovative strategies that drive revenue growth and strengthen brand collaborations in the dynamic sports and entertainment landscape. Collaborate, inspire...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $200K *

Lead digital transformation initiatives by overseeing end-to-end delivery and ensuring exceptional client experiences across global studios. Drive strategic execution while fostering a collaborative c...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.