Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$245K - $300K *

Lead the transformation of customer engagement in a regulated healthcare sector, enhancing operational efficiency and service excellence while fostering a high-performing team. Drive strategic initiat...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $160K *

Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the design and execution of an enterprise data strategy, aligning analytics and AI initiatives with business needs. Foster data governance, ensure quality, and drive measurable business value acr...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $266K *

Join us to drive strategic customer programs in semiconductor product management, leading cross-functional teams to ensure timely delivery and execution of technical commitments while maintaining stro...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$152K - $266K *

Transform customer engagement through strategic leadership in semiconductor programs. Oversee end-to-end management, ensuring timely deliverables and alignment across teams while fostering strong part...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$152K - $266K *

Drive customer program success by leading strategic initiatives across multiple functions, ensuring timely delivery of technical and operational commitments. Build partnerships with stakeholders to en...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$166K - $230K *

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$110K - $130K *

Join us in transforming customer service into a strategic advantage. Lead the development of innovative systems and processes to deliver exceptional customer experiences while fostering a high-perform...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$145K - $165K *

Champion growth initiatives by executing strategies that enhance customer acquisition, optimize sales funnels, and drive revenue. Collaborate with cross-functional teams to innovate and implement data...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Lead the charge in driving account growth for key clients, leveraging AI expertise to shape conversations with CXOs. Expand engagement depth while achieving aggressive revenue targets and enhancing cl...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Elevate your career by driving key account growth and establishing strategic AI partnerships, while expanding client relationships and achieving ambitious revenue targets through collaborative efforts...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$250K - $370K *

Accelerate growth by expanding key accounts and establishing strategic partnerships with CXOs. Leverage AI expertise to drive value-led conversations and ensure client satisfaction while achieving rev...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $370K *

Drive account growth by exceeding revenue targets and strategically partnering with CXOs to enhance AI transformation engagements. Expand portfolio depth through relationship-building, structured plan...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate customer success through leadership in enablement, onboarding, training, and support. Scale operations effectively, streamline processes, and drive continuous improvement to ensure a seamless...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform the outbound sales strategy by building and leading a high-performing SDR team, optimizing cold calling approaches, and delivering measurable revenue growth through effective coaching and in...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Champion the outbound SDR strategy by building and leading a high-performing team. Drive cold calling efforts, create effective messaging, and ensure pipeline success, with the potential for advanceme...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Drive the outbound SDR engine by building teams, crafting cold calls, and delivering results. This role demands a hands-on leader focused on creating and coaching a productive culture that generates p...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Empower customers to maximize success with our platform, combining technical expertise and relationship-building to drive satisfaction, retention, and strategic growth. Collaborate across teams to ens...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Partner with us to enhance employee productivity through innovative technology adoption strategies. Lead initiatives leveraging Microsoft Copilot, ChatGPT Enterprise, and more, ensuring effective enga...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Business Services

$185K - $200K *

Innovate data-driven commercial outcomes by leading analytics and insights efforts. Collaborate across teams to ensure accurate renewal metrics and effective communication with executives while managi...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead design strategy across Fortune 500 accounts, shaping the future of digital product design globally. Drive innovation, influence client strategy, and cultivate a top-tier design organization while...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Transform design leadership by shaping strategies and guiding a global team across Fortune 500 portfolios. Elevate client interactions and foster a thriving culture that drives exceptional digital exp...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in enhancing client success through strategic initiatives, operational excellence, and team leadership. Foster executive relationships while driving revenue growth, retention, and alig...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Business Services

$114K - $162K *

Drive innovation and enhance customer engagement by leading digital strategy and execution. Collaborate across teams to deliver impactful solutions that elevate customer experience and meet organizati...

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.