Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$245K - $300K *
Lead the transformation of customer engagement in a regulated healthcare sector, enhancing operational efficiency and service excellence while fostering a high-performing team. Drive strategic initiat...
3 weeks ago
Client Success Director - Microsoft
$130K - $160K *
Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...
Reposted 3 weeks ago
$125K - $150K *
Lead the design and execution of an enterprise data strategy, aligning analytics and AI initiatives with business needs. Foster data governance, ensure quality, and drive measurable business value acr...
3 weeks ago
Director, Customer Program Management
$152K - $266K *
Join us to drive strategic customer programs in semiconductor product management, leading cross-functional teams to ensure timely delivery and execution of technical commitments while maintaining stro...
1 week ago
Director, Customer Program Management
$152K - $266K *
Transform customer engagement through strategic leadership in semiconductor programs. Oversee end-to-end management, ensuring timely deliverables and alignment across teams while fostering strong part...
1 week ago
Director, Customer Program Management
$152K - $266K *
Drive customer program success by leading strategic initiatives across multiple functions, ensuring timely delivery of technical and operational commitments. Build partnerships with stakeholders to en...
1 week ago
$166K - $230K *
Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...
5 days ago
$110K - $130K *
Join us in transforming customer service into a strategic advantage. Lead the development of innovative systems and processes to deliver exceptional customer experiences while fostering a high-perform...
2 weeks ago
$145K - $165K *
Champion growth initiatives by executing strategies that enhance customer acquisition, optimize sales funnels, and drive revenue. Collaborate with cross-functional teams to innovate and implement data...
3 weeks ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$150K - $180K *
Lead the charge in driving account growth for key clients, leveraging AI expertise to shape conversations with CXOs. Expand engagement depth while achieving aggressive revenue targets and enhancing cl...
2 weeks ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$150K - $180K *
Elevate your career by driving key account growth and establishing strategic AI partnerships, while expanding client relationships and achieving ambitious revenue targets through collaborative efforts...
2 weeks ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$250K - $370K *
Accelerate growth by expanding key accounts and establishing strategic partnerships with CXOs. Leverage AI expertise to drive value-led conversations and ensure client satisfaction while achieving rev...
2 weeks ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$250K - $370K *
Drive account growth by exceeding revenue targets and strategically partnering with CXOs to enhance AI transformation engagements. Expand portfolio depth through relationship-building, structured plan...
2 weeks ago
Director of Customer Enablement
$110K - $130K *
Innovate customer success through leadership in enablement, onboarding, training, and support. Scale operations effectively, streamline processes, and drive continuous improvement to ensure a seamless...
Reposted 2 weeks ago
$150K - $180K *
Transform the outbound sales strategy by building and leading a high-performing SDR team, optimizing cold calling approaches, and delivering measurable revenue growth through effective coaching and in...
2 weeks ago
$125K - $150K *
Champion the outbound SDR strategy by building and leading a high-performing team. Drive cold calling efforts, create effective messaging, and ensure pipeline success, with the potential for advanceme...
2 weeks ago
$125K - $150K *
Drive the outbound SDR engine by building teams, crafting cold calls, and delivering results. This role demands a hands-on leader focused on creating and coaching a productive culture that generates p...
2 weeks ago
$160K - $200K *
Empower customers to maximize success with our platform, combining technical expertise and relationship-building to drive satisfaction, retention, and strategic growth. Collaborate across teams to ens...
1 week ago
$110K - $130K *
Partner with us to enhance employee productivity through innovative technology adoption strategies. Lead initiatives leveraging Microsoft Copilot, ChatGPT Enterprise, and more, ensuring effective enga...
Reposted 6 days ago
Director, Commercial Analytics & Insights
$185K - $200K *
Innovate data-driven commercial outcomes by leading analytics and insights efforts. Collaborate across teams to ensure accurate renewal metrics and effective communication with executives while managi...
5 days ago
$150K - $180K *
Lead design strategy across Fortune 500 accounts, shaping the future of digital product design globally. Drive innovation, influence client strategy, and cultivate a top-tier design organization while...
Reposted 3 weeks ago
$150K - $180K *
Transform design leadership by shaping strategies and guiding a global team across Fortune 500 portfolios. Elevate client interactions and foster a thriving culture that drives exceptional digital exp...
Reposted 3 weeks ago
$120K - $150K *
Lead the charge in enhancing client success through strategic initiatives, operational excellence, and team leadership. Foster executive relationships while driving revenue growth, retention, and alig...
1 week ago
$150K - $180K *
Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...
6 days ago
Director, Digital Customer Experience
$114K - $162K *
Drive innovation and enhance customer engagement by leading digital strategy and execution. Collaborate across teams to deliver impactful solutions that elevate customer experience and meet organizati...
2 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.