Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$84K - $147K *

Unlock potential by driving growth through strategic prospecting in Greenfield markets. Collaborate cross-functionally to build a robust pipeline, engage decision-makers, and enhance brand presence ac...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$215K - $239K *

Empower your career by leading a high-performing team focused on strategic partnerships. Drive growth and operational excellence within a critical restaurant portfolio, working at the intersection of...

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$120K - $150K *

Elevate banking operations by leading the CRM technology strategy, integrating scalable Salesforce solutions, and managing engineering teams to deliver high-impact workflows and ensure platform govern...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team that's reshaping cloud partnerships by leading AWS initiatives, driving revenue growth, and engaging enterprise clients. Influence strategy and execution across organizations to establish...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Accelerate your career by leading our AWS ecosystem strategy and driving co-sell initiatives, collaborating with AWS teams, and crafting effective GTM campaigns to boost revenue from enterprise client...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $180K *

Shape the future of cloud partnerships by leading AWS alliance initiatives, driving go-to-market strategies, and accelerating revenue growth while collaboration with internal teams and AWS stakeholder...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $240K *

Explore the future of business operations in a strategic leadership role. Drive AI adoption, lead operational planning, and mentor a high-performing team, all while aligning global initiatives with th...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$75K - $95K *

Advance your career by managing customer relationships and program execution. Serve as a vital link between clients and internal teams, addressing needs, ensuring adherence to contracts, and enhancing...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join us to redefine go-to-market operations by integrating strategy, analytics, and AI to drive revenue growth. Collaborate cross-functionally to create scalable systems, enhance decision-making, and...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $202K *

Join a team that's revolutionizing customer experience with AI-driven insights. You'll lead the design and execution of innovative listening programs to enhance customer engagement and drive organizat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $130K *

Grow your career with a leadership role overseeing strategic planning and analytics. Lead innovative partnership strategies and revenue growth efforts across major properties, maximizing value and ali...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Drive manufacturing strategy and transformation initiatives to enhance operational resilience and modernization. Partner with executive leadership to shape a future-ready manufacturing network focusin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$128K - $176K *

Accelerate growth by leveraging analytics, CRM, and digital marketing to enhance guest engagement, retention, and restaurant performance, ensuring actionable insights lead to measurable business outco...

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$90K - $110K *

Join a team that's transforming customer support in a growing tech company. Lead and inspire a new team, enhance customer satisfaction, and drive operations with innovative strategies. Shape the servi...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$197K - $313K *

Innovate the customer onboarding experience by leveraging advanced AI tools and collaboration methods. Drive product vision, market research, and technical delivery through cross-functional collaborat...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Lead the charge in developing innovative electrical safety solutions while managing a dynamic engineering team. Drive projects from concept through production, ensuring compliance, quality, and collab...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Elevate your career by leading innovative hardware engineering projects, overseeing design strategies, and fostering team development in a dynamic environment focused on cutting-edge electrical safety...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Drive impactful delivery across teams by transforming strategy into tangible outcomes. Collaborate closely with stakeholders, manage dependencies, and mentor delivery talent to enhance team capabiliti...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Transform delivery by driving predictable, high-quality outcomes across engineering teams. Collaborate to enhance a next-gen document management platform, ensuring seamless integration and effective s...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$76K - $128K *

Empower our team by shaping customer experience initiatives globally. You'll drive strategic lifecycle programs, collaborating with diverse partners to enhance product adoption and retention across ou...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $180K *

Lead the Americas Technical Operations, ensuring high-performance, compliant operations while driving strategies that align with global objectives and enhance operational metrics across the region...

Today

  •   5 - 7 years exp.  •   Technical Services

$130K - $180K *

Drive the Americas Technical Operations, ensuring reliability and compliance while leading cross-functional teams to deliver on global objectives and enhance operational strategies within a dynamic en...

Today

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Help us deliver seamless data hall fit-out projects by coordinating teams, managing schedules, and ensuring quality. Collaborate with clients and stakeholders to achieve project goals proficiently and...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $150K *

Shape transformative client solutions by managing multidisciplinary projects, fostering relationships, and driving innovative strategies that elevate brand success and market impact across diverse bus...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.