Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $120K *

Lead dynamic talent acquisition initiatives across Canada and the US, focusing on high-volume recruitment. Inspire teams, develop sourcing strategies, and enhance the recruitment experience to attract...

Calgary, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Champion the talent acquisition function across North America, driving high-volume recruitment and building strong relationships. Lead and mentor a dynamic team to enhance sourcing strategies and recr...

Banff, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Elevate your career by leading talent acquisition efforts across Canada and the US. You'll inspire teams, develop innovative sourcing strategies, and drive recruitment excellence while contributing to...

Jasper, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Staffing

$96K - $176K *

Lead the strategy and management of cutting-edge communication and collaboration technologies. Drive digital workplace innovations, enhance employee experiences, and ensure strategic alignment with bu...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Drive enterprise customer marketing strategies to enhance engagement and growth across divisions. Lead diverse teams, set governance frameworks, and collaborate with stakeholders to deliver effective...

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$160K - $200K *

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $145K *

Drive client engagement success by managing relationships, ensuring efficient operations, mentoring team members, and supporting business development efforts. Collaborate with clients to maintain high...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $126K *

Innovate client engagement strategies and lead a dynamic team to ensure exceptional service delivery while enhancing operational efficiency and client satisfaction in fund management and accounting ac...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $145K *

Lead client engagements by managing expectations and enhancing efficiency. Supervise accounting processes and mentor junior staff while contributing to business development and maintaining strong clie...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Unlock potential by leading customer engagements to design and deliver high-impact AI Co-Workers. Collaborate with stakeholders to drive value creation and ensure successful outcomes, all while acting...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Accelerate progress at enterprise-level engagements by delivering AI Co-Workers that ensure value and ROI. Collaborate with senior clients to navigate AI solutions from concept to deployment, driving...

Toronto, ONIn-Person

1 week ago

  •   11 - 15 years exp.  •   Business Services

$80K - $95K *

Lead the charge in delivering exceptional IT infrastructure support while managing a dynamic team of technicians. Enhance service delivery, troubleshoot complex issues, and ensure quality performance...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Tackle operational governance and excellence in our global supply chain by leading cross-functional initiatives, driving process improvements, and ensuring data integrity to support strategic growth o...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Help us drive operational excellence by leading supply chain governance, enhancing process effectiveness, and fostering cross-functional alignment to support strategic growth and performance across th...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's revolutionizing healthcare sales! Drive full-cycle selling to small businesses, collaborate with leadership, and shape our growth. This role offers uncapped commission and the chanc...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Accelerate progress at building new client relationships in the Manufacturing sector, driving revenue growth through strategic engagement with enterprise-level decision-makers and representing capabil...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Drive new business growth by acquiring enterprise clients in Manufacturing. Engage senior executives, leverage industry insights, and deliver strategic solutions in digital transformation. Build lasti...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$88K - $129K *

Lead the charge in shaping effective internal communications strategies that align with company goals. You'll engage and inform teams during periods of change while fostering a culture of transparency...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$88K - $129K *

Drive impactful internal communications, aligning teams with strategic goals. Lead change and corporate messaging while fostering employee engagement through clear, compelling content. Measure effecti...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$88K - $129K *

Execute a comprehensive strategy for internal and corporate communications, ensuring clarity and engagement during organizational changes. Partner with AI tools to enhance messaging and oversee all in...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$166K - $205K *

Join us in shaping the future of customer experience by transforming feedback into actionable insights and strategies. You will lead VoC initiatives, manage survey programs, and collaborate cross-func...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$88K - $129K *

Elevate internal and corporate communications by leading strategy and execution. Drive clear messaging through change while fostering engagement and connection across teams, utilizing AI to enhance ef...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$88K - $129K *

Lead internal and corporate communications strategy to engage and align teams. Drive change management and oversee clear messaging during transitions while leveraging AI to enhance communication witho...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$92K - $153K *

Join a team that's redefining client engagement through strategic account management, driving growth by understanding client challenges, and delivering tailored solutions. Be the primary contact foste...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$278K - $389K *

Join a transformative role to architect AI-driven strategies that revolutionize GTM and CX capabilities, orchestrating innovative workflows that enhance user experiences across the entire revenue life...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.