Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $150K *

Innovate global HR process strategies, ensuring excellence and alignment with business goals while leading technology integration and transformation initiatives across the HR ecosystem...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Transform HR processes by driving strategy, governance, and technology adoption. Lead cross-functional initiatives to enhance employee experience through optimization and implementation of solutions l...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead the development and execution of impactful CRM strategies to enhance customer engagement and loyalty across various channels while managing a dynamic team focused on driving measurable business g...

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $126K *

Accelerate your career by driving strategic growth within large enterprise accounts. Lead complex sales processes, cultivate relationships with executives, and leverage innovative solutions to deliver...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $126K *

Pioneer strategic growth through consultative selling in large enterprise accounts, driving high-value opportunities and fostering C-level relationships to align solutions with clients' business chall...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $126K *

Shape the future of enterprise engagement by driving strategic growth, consulting, and closing high-value deals while managing relationships with C-level stakeholders within major organizations to del...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Elevate your career by leading product strategy and execution in managed network and in-room entertainment systems. Collaborate cross-functionally to drive innovation, enhance customer experiences, an...

2 weeks ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$120K - $145K *

Revolutionize operational excellence by leading cross-functional tech and process initiatives. Drive strategy, enhance customer experience, and ensure seamless order fulfillment while spearheading con...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Bring your expertise to lead technology initiatives that enhance operational performance and customer experience. Drive governance and strategy for order flow while fostering collaboration across mult...

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Lead integrated marketing initiatives across multiple business units, drive innovation, and develop strategies that enhance brand presence, audience engagement, and revenue growth while overseeing cro...

1 week ago

  •   11 - 15 years exp.  •   Media

$175K - $190K *

Drive growth by managing global agency partnerships, enhancing visibility, and unlocking revenue opportunities. Collaborate cross-functionally to structure deals and integrate with sales and marketing...

Reposted yesterday

  •   5 - 7 years exp.  •   Media

$106K - $156K *

Elevate your career by shaping the executive narratives of senior leaders. This role requires strategic storytelling and exceptional writing skills to amplify voices across multiple platforms and fost...

Waterloo, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Business Services

$106K - $156K *

Drive executive communication strategies by crafting compelling narratives for senior leadership, ensuring alignment across all channels. Engage with stakeholders to enhance visibility and build trust...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Business Services

$169K - $298K *

Pioneer new business lines in a fast-growing consumer market. Drive strategies from concept to revenue, collaborating across teams. Embrace hands-on operation to scale innovative solutions that levera...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $125K *

Optimize integrated campaigns by leading a new Portfolio team that drives brand excellence across multiple Kraft Heinz brands. Collaborate cross-functionally to deliver impactful strategies from brief...

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $180K *

Join us to drive innovative digital solutions in life sciences, leading custom application development and architectural design. Collaborate with multidisciplinary teams while ensuring performance, sc...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Reimagine digital solutions by leading enterprise-grade applications in life sciences. Drive innovation with cloud-native engineering, architect complex systems, and mentor diverse teams while ensurin...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive innovation in digital solutions for life sciences, leading application development and technical architecture. Engage with clients to deliver scalable, secure, and cloud-native applications whil...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Partner with us to lead digital transformation in life sciences by designing enterprise-grade applications. You will oversee client projects, integrating cutting-edge technologies with a focus on high...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in designing and implementing innovative digital solutions across life sciences, while mentoring teams to enhance delivery quality and client engagement in cloud-native environments an...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Accelerate digital transformation in life sciences by leading custom application programs, and architecting innovative cloud-native solutions while mentoring multi-disciplinary teams and driving clien...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in delivering innovative digital applications and solutions, ensuring high-quality architecture and programming for life sciences clients while mentoring cross-functional teams and dri...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Drive innovative digital solutions in life sciences by leading end-to-end custom application development, architecture design, and cross-functional team mentoring, while ensuring high standards and cl...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive end-to-end custom application development for life sciences clients, defining architectures and leading technical designs, while mentoring teams to achieve engineering excellence and contributin...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in delivering enterprise-grade digital applications across the life sciences spectrum by leveraging cloud-native solutions, AI technologies, and effective team collaboration to transfo...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.