Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $160K *

Lead the charge in advancing customer data strategies to drive improved insights and compliance. Collaborate cross-functionally to streamline data management while ensuring quality and governance acro...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Drive the network evolution across a fleet of 17 cruise ships, leading strategic initiatives that enhance operational efficiency, stakeholder collaboration, and guest experience through innovative con...

2 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$95K - $120K *

Lead the charge in innovative communications strategy development and execution. This role requires managing high-profile client relationships, guiding a dynamic team, and driving impactful media camp...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$224K - $280K *

Drive strategic marketing initiatives to enhance revenue growth, manage a high-performing team, and collaborate across functions. Influence C-level stakeholders while leading B2B campaigns and events...

1 week ago

  •   15+ years exp.  •   Business Services

$251K - $286K *

Drive strategic program development while managing stakeholder relations and project feasibility. Utilize problem-solving skills to enhance organizational performance, inspire collaboration, and advoc...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$251K - $286K *

Shape strategic initiatives and drive organizational change by leading cross-functional teams, building partnerships, and employing critical thinking to enhance performance and collaboration across th...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$165K - $210K *

Optimize programmatic media strategies to enhance financial performance, ensuring rigorous measurement and governance across diverse client portfolios. Lead and develop a high-functioning team to driv...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$143K - $191K *

Elevate your career by leading the development and execution of innovative total rewards programs that drive talent retention, enhance employee experience, and align with business growth in a dynamic...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$251K - $286K *

Lead the charge in developing strategic programs and driving organizational change while collaborating with cross-functional teams to enhance operational excellence and elevate brand impact through da...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$192K - $307K *

Advance strategic initiatives in a high-visibility role, solving complex challenges across the North America business. Collaborate with senior leaders to frame questions, conduct analysis, and execute...

Reposted today

  •   8 - 10 years exp.  •   Business Services

$100K - $125K *

Lead the design and optimization of Oracle database systems, ensuring security and scalability while providing technical expertise across teams. Collaborate on best practices and stay updated with ind...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $183K *

Lead transformative HR operations by overseeing a high-performing shared services organization, enhancing team engagement, and driving efficiency through strategic initiatives and technology integrati...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $90K *

Lead the charge in elevating customer success through exceptional service quality and proactive engagement. Drive innovative support strategies to enhance user experiences and foster long-term client...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$165K - $180K *

Unlock leadership potential as you navigate strategic HR initiatives and drive organizational excellence, fostering a vibrant culture that enhances employee experience and aligns with growth objective...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$129K - $263K *

Lead strategic sales initiatives and drive alignment across teams to optimize performance in a high-growth global environment. Elevate data-driven decision-making by facilitating collaboration between...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...

US-AnywhereRemote

Reposted 3 days ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$120K - $158K *

Drive corporate communications strategy by collaborating with leadership to enhance brand reputation and manage public relations activities. Oversee marketing budget and online presence while ensuring...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $158K *

Lead the charge in corporate communications, enhancing brand presence across platforms, managing media relations, and developing key internal initiatives aligned with strategic objectives in a hybrid...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Shape the future of managed services by leveraging AI-driven solutions, optimizing complex processes, and collaborating with cross-functional teams to deliver client-focused application support and de...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Join a senior marketing leadership role to shape and execute integrated strategies. Collaborate with stakeholders to build brand awareness, drive client engagement, and enable business growth through...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$180K - $200K *

Help us build a high-performing sales team to drive new business acquisition. Lead strategy execution, pipeline generation, and execution across Commercial, Mid-Market, and Enterprise segments with a...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $308K *

Lead advanced capital investment projects in a dynamic life sciences environment, overseeing engineering, design, construction, and compliance to enhance therapeutic delivery from concept to completio...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$119K - $161K *

Lead transformative initiatives by overseeing Business Intelligence and Data Strategy, enhancing revenue, performance, and engagement through data-driven insights while managing and developing high-pe...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$150K - $200K *

Lead the charge in AI-driven partnerships, transforming enterprise collaboration with Wipro. Drive strategic innovation and enhance revenue through co-creation and executive influence within a complex...

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.