Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Strategic Client Relations
$95K - $129K *
Join a dynamic team to strategically manage and grow client accounts, cultivating relationships that enhance retention and expand services. Utilize your expertise to drive business success and client...
Reposted 1 week ago
Director, Strategic Client Relations
$95K - $129K *
Lead strategic client relationships, enhance retention, and drive growth while managing employer-sponsored accounts. Collaborate with clients to optimize programs and maximize satisfaction. This remot...
2 weeks ago
$90K - $120K *
Lead the charge in enhancing customer satisfaction by overseeing a dynamic support team. Drive processes that improve performance, while fostering collaboration across departments to cultivate an exce...
2 days ago
Head of Talent Acquisition (Director)
$130K - $180K *
Drive the evolution of global talent acquisition, leading impactful recruiting strategies to meet growth ambitions. Collaborate with executives while enhancing recruiting processes and technology to t...
2 days ago
Associate Director - Client Growth Partner (IT Consulting/Manufacturing)
$120K - $150K *
Drive account growth by delivering double-digit YOY results and establishing Nagarro as a strategic partner for AI transformation with key CXOs while expanding engagement within assigned accounts...
1 week ago
Senior Director, Customer Support
$184K - $276K *
Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...
4 weeks ago
$120K - $150K *
Lead and innovate total rewards strategies, guiding multiple teams to drive performance and achieve departmental goals while influencing key stakeholders and managing complex business challenges...
2 days ago
$200K - $275K *
Accelerate revenue growth by cultivating key agency partnerships across the East Coast. Leverage your digital advertising expertise to drive strategic insights and deliver exceptional campaign executi...
1 week ago
$110K - $160K *
Lead cross-functional teams to deliver innovative marketing solutions, managing client relationships, budgets, and program performance to drive brand growth and impact in a collaborative environment...
3 weeks ago
Sr Principal Product Manager, Contact Center Platforms
$150K - $170K *
Unlock potential by transforming our global contact center ecosystem into a high-performing, AI-enabled engagement platform. Drive improvements in customer experience and operational efficiency throug...
4 days ago
Sr Principal Product Manager, Contact Center Platforms
$150K - $170K *
Transform the global contact center landscape into a high-performing, AI-enabled customer engagement platform, driving operational efficiencies, improving customer experience, and establishing robust...
1 week ago
Director, New Business Development (Agency Vertical)
$93K - $170K *
Drive growth by engaging media agencies, executing strategic sales plans to optimize revenue through NIQ's audience data and solutions. Foster strong client relationships while leveraging your experti...
2 weeks ago
Director, Executive Communications
$130K - $180K *
Shape the future of executive communications by crafting impactful narratives for the C-suite. Modernize internal visibility channels and enhance executive presence, aligning storytelling with strateg...
2 days ago
Director, New Business Development (Agency Vertical)
$93K - $170K *
Grow client relationships and drive revenue by developing strategic sales plans for media agencies, utilizing NIQ audience data and measurement solutions to optimize ROI and achieve sales objectives i...
3 weeks ago
Category Director - Client Delivery Enablement
$130K - $180K *
Join as a strategic leader in driving external capabilities and supplier partnerships, guiding key decisions that enhance client delivery and value creation while shaping category strategy in a dynami...
Reposted 2 weeks ago
Director, Global Growth Partnerships
$223K - $323K *
Unlock potential by leading strategic partnerships that drive growth, expand market reach, and foster ecosystem relationships within the Adobe Experience Cloud portfolio, while managing a high-perform...
1 week ago
Director, Global Growth Partnerships
$223K - $323K *
Engage in strategic leadership to drive partnership growth initiatives, overseeing the development and execution of commercial agreements that enhance market reach and empower Adobe's ecosystem expans...
1 week ago
Director of Finished Goods Sourcing
$120K - $150K *
Shape the future of global sourcing by leading strategic partnerships and negotiations across a $300M+ spend portfolio while driving operational excellence and supplier engagement in diverse teams acr...
4 weeks ago
Director of Finished Goods Sourcing
$120K - $150K *
Transform global sourcing strategy for a $300M+ portfolio. Lead and mentor a diverse team while managing key supplier relationships to drive cost reductions and operational excellence across ODM and J...
4 weeks ago
Director of Finished Goods Sourcing
$120K - $150K *
Unlock potential by leading strategic sourcing for global finished goods, managing a $300M+ spend portfolio. Drive supplier partnerships, negotiate contracts, and enhance operational performance while...
4 weeks ago
Director of Finished Goods Sourcing
$120K - $150K *
Lead the charge in global sourcing strategy with a $300M+ portfolio. Drive cost reduction, manage supplier negotiations, and foster collaboration between U.S. and Asia-based teams to optimize supplier...
4 weeks ago
Senior Product Manager, Client Digital Experience
$164K - $288K *
Shape the future of digital client experiences by defining strategies, collaborating across teams, and enhancing institutional services to deliver seamless client journeys and integrated solutions tha...
Reposted 6 days ago
Senior Product Manager, Client Digital Experience
$164K - $288K *
Optimize digital client experiences for institutional asset managers and owners. Collaborate across teams to shape product strategy, enhance user journeys, and improve service delivery for diverse cli...
Reposted 6 days ago
Senior Director, CFC CRM Lifecycle & Value Lead
$214K - $358K *
Build a sustainable CRM platform lifecycle strategy ensuring global capabilities drive local market execution, optimizing adoption and measurable value across all live markets, while collaborating wit...
Reposted 1 week ago
Director of Finished Goods Sourcing
$120K - $150K *
Transform global sourcing operations by leading a team to optimize procurement strategies, drive cost efficiency, and foster strong supplier relationships across a diverse portfolio, ensuring alignmen...
4 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.