Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$180K - $225K *
Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...
1 week ago
Senior Director, Client Accounts - AI Data Foundry
$160K - $200K *
Champion client success by leading a skilled team focused on high-impact AI data solutions. Drive strategic growth, maintain executive relationships, and deliver innovative data programs to meet evolv...
3 weeks ago
Senior Director, Business Applications & Digital Transformation
$185K - $215K *
Lead the strategy and governance of enterprise business applications and digital transformation initiatives, ensuring technology aligns with organizational goals, enhances efficiency, and maximizes va...
1 week ago
$110K - $130K *
Lead the charge in executing robust B2B marketing strategies, ensuring on-time delivery of campaigns, precise content targeting, and measurable outcomes while driving demand across multiple channels i...
Reposted 2 weeks ago
$171K - $342K *
Champion strategic growth in the Heart Failure sector by leading innovative regional initiatives, optimizing customer relationships, and driving competitive advantages through actionable market strate...
Reposted 3 weeks ago
Director, Culture and Employee Experience
$125K - $150K *
Empower a thriving culture and enhance employee experience through strategic initiatives, leadership coaching, and data-driven insights, focusing on engagement, inclusion, and performance across a glo...
Reposted 3 weeks ago
$220K - $260K *
Shape the future of customer success by leading strategy, coaching teams, and fostering executive relationships, ensuring exceptional outcomes and retention for our key clients in a dynamic environmen...
1 week ago
Sr. Director, Program Management
$123K - $166K *
Lead the way in managing strategic client programs and enhancing operational success. Oversee a diverse team, ensure quality deliverables, and implement improvements, while fostering collaboration acr...
1 week ago
Sr. Director, Program Management
$123K - $166K *
Elevate operational excellence as a leader in program management, overseeing a team of Directors and Program Managers. Play a crucial role in client satisfaction, strategic execution, and driving perf...
1 week ago
$110K - $130K *
Lead and develop a high-performing Solutions Group team, optimizing project workflows and ensuring quality outcomes by bridging sales and production. Drive collaboration and enhance operational excell...
Reposted 1 week ago
$130K - $160K *
Lead the charge in transforming mid-market advertising by driving growth on our innovative platform. Collaborate with cross-functional teams and take ownership of the sales funnel to exceed targets an...
2 weeks ago
Director, Customer Data and Insights
$125K - $150K *
Unlock potential by leading the customer data strategy and analytics function. Drive data-driven decisions and optimize CRM ecosystems to enhance customer retention, operational efficiency, and revenu...
5 days ago
Senior Director, Marketing Strategy & Operations
$160K - $200K *
Drive operational excellence by leading Marketing Operations, optimizing data-driven strategies, and fostering cross-functional alignment to elevate insights and impact business performance through ef...
Reposted 5 days ago
Director, Competitive Intelligence
$180K - $225K *
Pioneer a strategic competitive intelligence program, leading the analysis and positioning within the observability and AIOps landscape to enhance win rates and GTM strategy, while driving cross-funct...
3 weeks ago
Director, Competitive Intelligence
$180K - $225K *
Analyze the competitive landscape of observability and AIOps; lead a strategic CI program to enhance positioning, win rates, and market insights while engaging with teams across sales, marketing, and...
3 weeks ago
Director, Competitive Intelligence
$180K - $225K *
Drive New Relic's competitive intelligence strategy and execution, enhancing market positioning and win rates by analyzing competitors in observability, monitoring, and AIOps. Collaborate cross-functi...
3 weeks ago
$150K - $250K *
Drive revenue growth by managing a portfolio of financial institutions, developing strategic marketing plans, nurturing client relationships, and executing the full sales cycle to uncover and seize ne...
2 weeks ago
Director, Customer and Business Operations - Audio Tech
$205K - $282K *
Advance your career by leading customer and business operations within a dynamic, high-growth audio technology environment. Drive process improvements, manage projects, and collaborate with cross-func...
Reposted 3 weeks ago
Director, Customer and Business Operations - Audio Tech
$205K - $282K *
Lead customer and business operations for audio technology initiatives, focusing on contracting and implementation. Collaborate with cross-functional teams to ensure alignment and effective execution...
Reposted 3 weeks ago
Senior Manager, Ad Events and Guest Experiences
$238K - $433K *
Shape the future of corporate events by leading strategic planning and execution of high-impact advertising-focused events. Collaborate with cross-functional teams to deliver seamless guest experience...
1 week ago
Director, Customer and Business Operations - Audio Tech
$205K - $282K *
Accelerate progress at the intersection of customer operations and business strategy, leading initiatives that drive growth and innovation in audio technology. Collaborate with teams to enhance custom...
Reposted 3 weeks ago
$125K - $169K *
Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...
1 week ago
Director, Sales Solutions Engineering
$232K - $290K *
Drive complex enterprise sales initiatives by owning the end-to-end solution process. Collaborate with stakeholders, manage POCs, and shape deal strategies while building a scaling team. Make an impac...
1 week ago
Senior Product Manager, CRM & Engage
$110K - $130K *
Drive product innovation as you develop and execute strategies for donor management, marketing, and reporting tools, enhancing nonprofit effectiveness while collaborating cross-functionally to achieve...
1 week ago
Senior Product Manager, CRM & Engage
$110K - $130K *
Transform the nonprofit sector by owning product strategy for CRM and marketing tools. Collaborate with design and engineering teams to enhance fundraising efficacy and donor engagement while driving...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.