Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$180K - $225K *

Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Champion client success by leading a skilled team focused on high-impact AI data solutions. Drive strategic growth, maintain executive relationships, and deliver innovative data programs to meet evolv...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$185K - $215K *

Lead the strategy and governance of enterprise business applications and digital transformation initiatives, ensuring technology aligns with organizational goals, enhances efficiency, and maximizes va...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in executing robust B2B marketing strategies, ensuring on-time delivery of campaigns, precise content targeting, and measurable outcomes while driving demand across multiple channels i...

Vancouver, BCIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$171K - $342K *

Champion strategic growth in the Heart Failure sector by leading innovative regional initiatives, optimizing customer relationships, and driving competitive advantages through actionable market strate...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Empower a thriving culture and enhance employee experience through strategic initiatives, leadership coaching, and data-driven insights, focusing on engagement, inclusion, and performance across a glo...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$220K - $260K *

Shape the future of customer success by leading strategy, coaching teams, and fostering executive relationships, ensuring exceptional outcomes and retention for our key clients in a dynamic environmen...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$123K - $166K *

Lead the way in managing strategic client programs and enhancing operational success. Oversee a diverse team, ensure quality deliverables, and implement improvements, while fostering collaboration acr...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$123K - $166K *

Elevate operational excellence as a leader in program management, overseeing a team of Directors and Program Managers. Play a crucial role in client satisfaction, strategic execution, and driving perf...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead and develop a high-performing Solutions Group team, optimizing project workflows and ensuring quality outcomes by bridging sales and production. Drive collaboration and enhance operational excell...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$130K - $160K *

Lead the charge in transforming mid-market advertising by driving growth on our innovative platform. Collaborate with cross-functional teams and take ownership of the sales funnel to exceed targets an...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$125K - $150K *

Unlock potential by leading the customer data strategy and analytics function. Drive data-driven decisions and optimize CRM ecosystems to enhance customer retention, operational efficiency, and revenu...

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Drive operational excellence by leading Marketing Operations, optimizing data-driven strategies, and fostering cross-functional alignment to elevate insights and impact business performance through ef...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $225K *

Pioneer a strategic competitive intelligence program, leading the analysis and positioning within the observability and AIOps landscape to enhance win rates and GTM strategy, while driving cross-funct...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $225K *

Analyze the competitive landscape of observability and AIOps; lead a strategic CI program to enhance positioning, win rates, and market insights while engaging with teams across sales, marketing, and...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $225K *

Drive New Relic's competitive intelligence strategy and execution, enhancing market positioning and win rates by analyzing competitors in observability, monitoring, and AIOps. Collaborate cross-functi...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $250K *

Drive revenue growth by managing a portfolio of financial institutions, developing strategic marketing plans, nurturing client relationships, and executing the full sales cycle to uncover and seize ne...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$205K - $282K *

Advance your career by leading customer and business operations within a dynamic, high-growth audio technology environment. Drive process improvements, manage projects, and collaborate with cross-func...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$205K - $282K *

Lead customer and business operations for audio technology initiatives, focusing on contracting and implementation. Collaborate with cross-functional teams to ensure alignment and effective execution...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$238K - $433K *

Shape the future of corporate events by leading strategic planning and execution of high-impact advertising-focused events. Collaborate with cross-functional teams to deliver seamless guest experience...

1 week ago

  •   8 - 10 years exp.  •   Media

$205K - $282K *

Accelerate progress at the intersection of customer operations and business strategy, leading initiatives that drive growth and innovation in audio technology. Collaborate with teams to enhance custom...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $169K *

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$232K - $290K *

Drive complex enterprise sales initiatives by owning the end-to-end solution process. Collaborate with stakeholders, manage POCs, and shape deal strategies while building a scaling team. Make an impac...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive product innovation as you develop and execute strategies for donor management, marketing, and reporting tools, enhancing nonprofit effectiveness while collaborating cross-functionally to achieve...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform the nonprofit sector by owning product strategy for CRM and marketing tools. Collaborate with design and engineering teams to enhance fundraising efficacy and donor engagement while driving...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.