Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
IT Principal Enterprise Delivery Lead
$161K - $241K *
Lead enterprise-wide QA initiatives by orchestrating testing for complex transformation programs. Collaborate with business stakeholders to ensure quality delivery through governance, defect managemen...
2 weeks ago
$133K - $220K *
Oversee the operational delivery of energy management services, ensuring program effectiveness, client satisfaction, and comprehensive performance metrics across a national footprint while leading a d...
6 days ago
$110K - $140K *
Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...
Yesterday
$110K - $140K *
Champion customer satisfaction by leading a high-performing support team, enhancing operational efficiencies, and collaborating with cross-functional partners to drive metrics-based improvements while...
Yesterday
$120K - $150K *
Champion an innovative Customer Success function using AI to enhance partnerships and drive growth. Lead a team to achieve revenue targets and shape a dynamic customer health strategy while engaging w...
2 weeks ago
Director, Partnership Management
$150K - $170K *
Empower client relationships by managing integrated programs while serving as a trusted advisor to C-Suite executives. Deliver clear communication and execution for successful project outcomes, foster...
1 week ago
Director, Partnership Management
$150K - $170K *
Shape client relationships by managing programs from conception to execution. Serve as the primary advisor for high-level stakeholders, ensuring projects align with client priorities while maintaining...
1 week ago
Director - Product Management (Digital Experience Team)
$140K - $170K *
Drive the product strategy for our enterprise digital experience, enhancing customer journeys through data-driven insights, collaboration, and successful delivery while leading and mentoring product m...
2 days ago
$120K - $150K *
Drive impactful field marketing strategies that maximize revenue through events, aligning teams to achieve aggressive pipeline goals in a dynamic B2B enterprise environment. Oversee execution from pla...
2 weeks ago
$90K - $130K *
Shape the future of customer success by leading and expanding a dynamic team responsible for account management, implementation, and support, driving impressive retention rates as the company scales...
1 week ago
$130K - $150K *
Transform client social media strategies in life sciences. Drive engagement and deliver measurable results through integrated campaigns, while mentoring teams and fostering relationships across cross...
3 weeks ago
$160K - $180K *
Transform client partnerships by leading innovative strategies and cross-functional teams to deliver results, ensuring a best-in-class experience that drives business growth and builds a dynamic colla...
Reposted today
$100K - $125K *
Elevate our SMB customer experience by driving AI adoption and transformation. You'll guide clients through onboarding, enhance account health, and collaborate with teams to ensure impactful change ma...
2 weeks ago
VAR & Technology Partnership Director
$100K - $130K *
Build and scale a partnership ecosystem, driving integration and revenue opportunities across providers and platforms to ensure sustainable growth and effective collaboration...
2 weeks ago
$180K - $200K *
Shape the future of cybersecurity by leading a high-performing sales team to drive new business acquisition and revenue growth in a fast-paced, innovative environment. You will empower your team to ac...
1 week ago
Director, Product Growth – Agentic Commerce
$163K - $244K *
Shape the future of commerce solutions by leading growth strategies, driving adoption, and commercializing AI-driven products that transform the merchant experience and unlock new revenue streams on a...
Reposted 2 weeks ago
Engagement Manager, Executive Search COE
$85K - $156K *
Join a transformative talent acquisition team to lead executive search strategies, enhance stakeholder collaborations, and drive inclusive leadership solutions while managing high-level hiring process...
2 days ago
Senior Director, Customer Care
$150K - $180K *
Lead the charge in delivering a premier customer experience by overseeing multi-national customer care operations, defining strategies, enhancing KPIs, and fostering a culture of continuous improvemen...
Reposted yesterday
$136K - $160K *
Advance your career by leading operations and growth strategies within a dynamic client services environment while driving profitability and ensuring customer satisfaction across assigned accounts...
4 weeks ago
$140K - $165K *
Lead the charge in strategy and media planning, ensuring integrated solutions that align with client objectives. Collaborate cross-functionally to enhance client relationships while managing team dyna...
Reposted 2 days ago
Director, Global Financial Operations
$130K - $180K *
Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...
4 days ago
Group Director, Program Management - Customer Services
$188K *
Support our innovative customer service initiatives as a Group Director overseeing program management, driving strategic efforts to enhance program delivery, and ensuring alignment with organizational...
3 days ago
Associate Director of Program Management
$100K - $130K *
Transform publisher performance by leading a program management team to achieve excellence in operational practices and client outcomes. Drive results through data analysis, collaboration, and strateg...
3 days ago
$120K - $150K *
Elevate corporate real estate transactions, managing complex portfolios from acquisition to disposal while leading internal and external teams to deliver innovative strategies and enhance value for cl...
3 weeks ago
$200K - $240K *
Join a team that empowers growth through innovative marketing strategies. As a key leader, you'll drive performance and product marketing, scaling advisor acquisition using AI tools while collaboratin...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.